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Cloud Contact Center Software

Gain market share and customer base information about the top Cloud Contact Center Software software

TECHNOLOGIES

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Market Share for Top Cloud Contact Center Software Technologies

Analyze the market share of popular Cloud Contact Center Software technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Irene 14973 30.50
2 Spoken Communications 8134 16.57
3 Smiddle 7624 15.53
4 Ringio 5133 10.45
5 Unify 3645 7.42
6 Amazon Connect 2690 5.48
7 Cisco Unified Contact Center Enterprise 1210 2.46
8 Ansapoint 1062 2.16
9 Akio 563 1.15
10 Coveo 544 1.11
11 Shoretel Connect 299 0.61
12 Customer Solutions 210 0.43
13 CallTrackingMetrics 197 0.40
14 Synthetix 186 0.38
15 InGenius Connector Enterprise 175 0.36
16 Clearview 173 0.35
17 SharpenCX 124 0.25
18 VirtualPBX 120 0.24
19 Cogito Diaog 107 0.22
20 AVOXI 106 0.22
21 Fonality 96 0.20
22 inContact 85 0.17
23 CallTower 81 0.16
24 Pamela 66 0.13
25 CreativeVirtual 63 0.13
26 Enghouse Interactive Contact Center 59 0.12
27 expertcloud 57 0.12
28 Contivio 52 0.11
29 LeadDesk 50 0.10
30 ConnectAndSell 43 0.09
31 Voiptime Cloud 40 0.08
32 SmartAction 39 0.08
33 SuperReceptionist 38 0.08
34 Dialer Software 35 0.07
35 Natterbox 34 0.07
36 QueueMetrics 34 0.07
37 TASKE 34 0.07
38 Call Tools Contact Center 33 0.07
39 Novanet C3S 30 0.06
40 CyCC 29 0.06
41 NICE inContact CXone 29 0.06
42 Humach 28 0.06
43 Anywhere365 for Skype Business 25 0.05
44 LeadsRain 24 0.05
45 VoiceLog 23 0.05
46 FrontSpin 23 0.05
47 Google Contact Center AI 22 0.04
48 Alcatel-Lucent OmniTouch 21 0.04
49 MightyCall 21 0.04
50 Calabrio ONE 20 0.04
51 Brekeke CCS 20 0.04
52 Cirrus Response 20 0.04
53 Virtual Observer 19 0.04
54 Transera 19 0.04
55 Dialer360 18 0.04
56 MiaRec 17 0.03
57 Aceyus 17 0.03
58 HOGUNSOFT 17 0.03
59 SpiceCSM Dashboards and Analytics 17 0.03
60 BluIP 17 0.03
61 TCN Cloud 16 0.03
62 IPscape 16 0.03
63 PrimoDialler 16 0.03
64 Rostrvm 16 0.03
65 Ozonetel 15 0.03
66 Aavaz 15 0.03
67 SAP Contact Center 14 0.03
68 Oracle Contact On Demand 14 0.03
69 Goldfish.ie 14 0.03
70 Dialfire 13 0.03
71 West Cloud Contact Center 13 0.03
72 Q-Suite 13 0.03
73 NectarDesk 12 0.02
74 CALLN 12 0.02
75 OnContact 10 0.02
76 telerion 10 0.02
77 Evolved Call Center 10 0.02
78 NuVoxx Cloud Contact Centre 10 0.02
79 Sip2Dial 8 0.02
80 CallScripter Synergy 8 0.02
81 Greenlight CRM 8 0.02
82 Quvu 7 0.01
83 Car Wars 7 0.01
84 Tentacle 7 0.01
85 EasyContactNow 7 0.01
86 OptimumESP 6 0.01
87 PARTH 6 0.01
88 NetKeeper 6 0.01
89 Telemation 5 0.01
90 NEC Contact Center 5 0.01
91 Noda Contact Center 5 0.01
92 Ameyo Engage 5 0.01
93 VICIdial Contact Center 5 0.01
94 HoduCC 4 0.01
95 8x8 Cloud Contact Center 4 0.01
96 EVS7 Cloud Contact Center 4 0.01
97 CenterMaster 4 0.01
98 Nubitalk 4 0.01
99 LinkScope QE 4 0.01
100 Genesis Communications 4 0.01
101 Voicent Call Center Manager 4 0.01
102 PureCloud Engage 3 0.01
103 CallMonkey 3 0.01
104 Eureka 3 0.01
105 Ameyo Emerge 3 0.01
106 Kunnect 3 0.01
107 Call Center Studio 3 0.01
108 Exelysis Contact Center 3 0.01
109 Genesys Cloud CX 3 0.01
110 PBXMate 2 0.00
111 Intellicon 2 0.00
112 Cloud Telephony 2 0.00
113 inConcert Allegro 2 0.00
114 PRO-T-S 2 0.00
115 Sarv Cloud Telephony 2 0.00
116 KooKoo 2 0.00
117 SparkTG 2 0.00
118 Capgemini Odigo 2 0.00

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