Overview
Top 5 technologies
Employee Size
Geography
Industry
Market Share
FAQs
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Social Customer Support
Gain market share and customer base information about the top Social Customer Support software. Check out our list of Social Customer Support Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Top 5 Social Customer Support technologies in 2023
Over 18536 companies are using Social Customer Support tools. Sprout Social with 74.76% market share (13858 customers), Zendesk Support with 15.40% market share (2854 customers), CX Company with 2.88% market share (534 customers),
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74.76 %
Market Share
13858
Customers
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15.40 %
Market Share
2854
Customers
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2.88 %
Market Share
534
Customers
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1.41 %
Market Share
262
Customers
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1.27 %
Market Share
235
Customers
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4.28 %
Market Share
793
Customers
Social Customer Support Customers by Employee Count
The majority of Social Customer Support category falls in the company size of 0 - 9 employees (5981 companies), 20 - 49 employees (5462 companies), 100 - 249 employees (2574 companies).
Social Customer Support Customers by Geography
Companies using Social Customer Support technology software are majorly from the United States with 12650 (69.67%), United Kingdom with 2024 (11.15%), Canada with 1078 (5.94%) customers respectively.
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Social Customer Support Customers by Industry
Top industries that use Social Customer Support for Professional Services (9952), Technology (6281), Retail and CPG (2339).
Customer Technology Stack
Analysis
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Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.
FAQ
Find answers to the most often asked questions by users.
Who are the top Social Customer Support software market leaders?
Top leaders in the category for Social Customer Support software are Sprout Social , Zendesk Support , CX Company . Here, you can view a full list of Social Customer Support tools in the market.
How many companies use Social Customer Support software these days?
Around the world in 2023, over 21063 companies are currently using one or more Social Customer Support software. Out of these, there are 12650 companies using Social Customer Support tools that are originally from the United States .
Which company has the most significant market share in the Social Customer Support software space?
The top few companies that have the most significant market share in the Social Customer Support space are Sprout Social with 74.76 % of market share Zendesk Support with 15.40 % of market share CX Company with 2.88 % of market share . Check for other Social Customer Support technologies market share here.
What are the top industries that usually use Social Customer Support softwares?
The top industries that use Social Customer Support software are Professional Services (9952) , Technology (6281) , Retail and CPG (2339) .
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