Catogories where Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com compete


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579

Microsoft Dynamics 365 for Customer Service

44

Salesforce Desk.com

Current Customers

Comparing the customer bases of Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com, we can see that Microsoft Dynamics 365 for Customer Service has 579 customers, while Salesforce Desk.com has 44 customers.

9.12%

Microsoft Dynamics 365 for Customer Service

0.69%

Salesforce Desk.com

Market Share

Microsoft Dynamics 365 for Customer Service has a 9.12% market share in the Self Service Support category, while Salesforce Desk.com has a 0.69% market share in the same space.

Microsoft Dynamics 365 for Customer Service

4 th

Salesforce Desk.com

18 th

Category Ranking

In the Self Service Support category, with 579 customers Microsoft Dynamics 365 for Customer Service stands at 4th place by ranking, while Salesforce Desk.com with 44 customers, is at the 18th place.

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Compare Microsoft Dynamics 365 for Customer Service vs Salesforce Desk.com customers by industry

Comparing Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com customers by industry, we can see that Microsoft Dynamics 365 for Customer Service has more customers from the Artificial Intelligence Consulting Retail industries, while Salesforce Desk.com has more customers in Artificial Intelligence Consulting Retail industries.

Industry Microsoft Dynamics 365 for Customer Service Customers Salesforce Desk.com Customers
Artificial Intelligence 15 1
Consulting 11 1
Retail 11 1
Analytics 7 1
Digital Transformation 7 1
Digital Marketing 6 1
Education 6 1
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Compare Microsoft Dynamics 365 for Customer Service vs Salesforce Desk.com customers by geography

Comparing Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com customers based on their geographic location, we can see that Microsoft Dynamics 365 for Customer Service has more customers in United States Hong Kong Canada , while Salesforce Desk.com has more customers in United States Hong Kong Canada .

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Get more detailed information about Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com customer base.

Compare Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com with other technologies

Compare technologies in Self Service Support with Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com on the basis of market share, customers and industry

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FAQs

What are the different markets in which Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com compete against each other?

Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com compete against each other in the Customer Support Self Service Support Help Desk and Ticketing .

How does the market share of Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com compare in the Self Service Support market?

In the Self Service Support market, Microsoft Dynamics 365 for Customer Service has a 9.12% market share in comparison to Salesforce Desk.com’s 0.69%. Since it has a better market share coverage, Microsoft Dynamics 365 for Customer Service holds the 4th spot in Slintel’s Market Share Ranking Index for the Self Service Support category, while Salesforce Desk.com holds the 18th spot.

How many customers are acquired by Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com in the Self Service Support segment?

Microsoft Dynamics 365 for Customer Service has 579 customers and Salesforce Desk.com has 44 customers in the Self Service Support segment. Microsoft Dynamics 365 for Customer Service has 535 more customers than Salesforce Desk.com in this category.

What are the countries in which Microsoft Dynamics 365 for Customer Service and Salesforce Desk.com has more customers?

Microsoft Dynamics 365 for Customer Service has more customers in United States Hong Kong Canada .
Salesforce Desk.com has more customers in United States Hong Kong Canada .

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