Self Service Support
Gain market share and customer base information about the top Self Service Support software
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TECHNOLOGIES
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Market Share for Top Self Service Support Technologies
Analyze the market share of popular Self Service Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
| Ranking | Technology | Customers | Market share |
|---|---|---|---|
| 1 | Salesforce Desk.com | 5278 | 60.85 |
| 2 | Support.com Nexus | 773 | 8.91 |
| 3 | Inbenta Natural Language Search | 610 | 7.03 |
| 4 | phpMyFAQ | 429 | 4.95 |
| 5 | HelpDocs | 224 | 2.58 |
| 6 | Synthetix | 200 | 2.31 |
| 7 | Solvvy | 198 | 2.28 |
| 8 | HelpSite | 191 | 2.20 |
| 9 | AWS Support | 156 | 1.80 |
| 10 | Talkus | 80 | 0.92 |
| 11 | ScreenSteps | 70 | 0.81 |
| 12 | Magentrix | 66 | 0.76 |
| 13 | HelpSpot | 65 | 0.75 |
| 14 | Do You Dream Up | 49 | 0.56 |
| 15 | H2Desk | 40 | 0.46 |
| 16 | Helpy | 37 | 0.43 |
| 17 | PortalGuard | 32 | 0.37 |
| 18 | Password Reset | 30 | 0.35 |
| 19 | Snappy Helpdesk | 25 | 0.29 |
| 20 | Relay Network | 17 | 0.20 |
| 21 | Adobe RoboHelp | 17 | 0.20 |
| 22 | Apervita | 17 | 0.20 |
| 23 | Microsoft Dynamics 365 for Customer Service | 15 | 0.17 |
| 24 | Aspect Self Service | 10 | 0.12 |
| 25 | Gluru AI | 9 | 0.10 |
| 26 | NABD System | 7 | 0.08 |
| 27 | iDAvatars | 6 | 0.07 |
| 28 | iService | 5 | 0.06 |
| 29 | KronoDesk | 4 | 0.05 |
| 30 | Support.com Cloud | 3 | 0.03 |
| 31 | Eptica | 3 | 0.03 |
| 32 | Q Customer Intelligence | 2 | 0.02 |
| 33 | InstantKB | 2 | 0.02 |
| 34 | Aptean Knova KM | 1 | 0.01 |
| 35 | Astute Knowledge | 1 | 0.01 |
| 36 | Boostopia | 1 | 0.01 |
| 37 | UserCare | 1 | 0.01 |
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