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Self Service Support
Gain market share and customer base information about the top Self Service Support software
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Market Share for Top Self Service Support Technologies
Analyze the market share of popular Self Service Support technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
| Ranking | Technology | Customers | Market share |
|---|---|---|---|
| 1 | Salesforce Desk.com | 3043 | 28.89 |
| 2 | ServiceNow Service Catalog | 1356 | 12.87 |
| 3 | Adobe RoboHelp | 1155 | 10.96 |
| 4 | Oracle Knowledge Management | 926 | 8.79 |
| 5 | HelpDocs | 863 | 8.19 |
| 6 | Microsoft Dynamics 365 for Customer Service | 705 | 6.69 |
| 7 | Inbenta Natural Language Search | 529 | 5.02 |
| 8 | Solvvy | 260 | 2.47 |
| 9 | phpMyFAQ | 245 | 2.33 |
| 10 | Synthetix | 218 | 2.07 |
| 11 | HelpSite | 210 | 1.99 |
| 12 | Magentrix | 162 | 1.54 |
| 13 | KronoDesk | 159 | 1.51 |
| 14 | HelpSpot | 144 | 1.37 |
| 15 | Support.com Cloud | 67 | 0.64 |
| 16 | Aspect Self Service | 64 | 0.61 |
| 17 | Talkus | 49 | 0.47 |
| 18 | Apervita | 48 | 0.46 |
| 19 | ScreenSteps | 45 | 0.43 |
| 20 | Helpy | 44 | 0.42 |
| 21 | Relay Network | 40 | 0.38 |
| 22 | Do You Dream Up | 38 | 0.36 |
| 23 | PortalGuard | 31 | 0.29 |
| 24 | Magentrix PRM | 30 | 0.28 |
| 25 | Snappy Helpdesk | 27 | 0.26 |
| 26 | Gluru AI | 20 | 0.19 |
| 27 | NABD System | 12 | 0.11 |
| 28 | UserCare | 12 | 0.11 |
| 29 | HelpCenter.io | 11 | 0.10 |
| 30 | Boostopia | 7 | 0.07 |
| 31 | iService | 5 | 0.05 |
| 32 | Eptica | 5 | 0.05 |
| 33 | InstantKB | 2 | 0.02 |
| 34 | iDAvatars | 2 | 0.02 |