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Technographics / Project Collaboration / Freshworks
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Last updated : Aug 03 2022

Freshworks

Intuitive, feature-rich, affordable customer support software

  • Project Collaboration

Market Share of Freshworks

  • Current Customer The number of companies that currently use Freshworks
  • 26447
  • Market Share TIndicates the percentage of market accounted for by this technology in the Project Collaboration category.
  • 0.66%
  • Websites Added The number of companies that have started using Freshworks in the past month.
  • 17
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Freshworks in the past month.
  • 4
  • compared to last month

Top Competitors and Alternatives of Freshworks

The top three of Freshworks’s competitors in the Project Collaboration category are G Suite with 67.24%, Slack with 13.31%, Microsoft Project with 3.03% market share.

Technology Domains Market Share Versus page
G Suite 2688486 67.24% Freshworks vs G Suite
Slack 532041 13.31% Freshworks vs Slack
Microsoft Project 121204 3.03% Freshworks vs Microsoft Project
JIRA Software 102238 2.56% Freshworks vs JIRA Software
Atlassian Confluence 45074 1.13% Freshworks vs Atlassian Confluence
Agile CRM 44923 1.12% Freshworks vs Agile CRM
mpower 30404 0.76% Freshworks vs mpower
QuickBase 28024 0.70% Freshworks vs QuickBase
Trello 26884 0.67% Freshworks vs Trello
NetSuite 23776 0.59% Freshworks vs NetSuite
Asana 20414 0.51% Freshworks vs Asana
iBE.net 18278 0.46% Freshworks vs iBE.net
Airtable 17738 0.44% Freshworks vs Airtable
Box 17574 0.44% Freshworks vs Box
Bitrix24 16694 0.42% Freshworks vs Bitrix24
Smartsheet 16264 0.41% Freshworks vs Smartsheet
Metaal HRM 12263 0.31% Freshworks vs Metaal HRM
Quip 12175 0.30% Freshworks vs Quip
Forecast 10841 0.27% Freshworks vs Forecast
SAPENTA 9006 0.23% Freshworks vs SAPENTA

    Popular Comparisons

    Top Competitors and Alternatives of Freshworks

    The top three of Freshworks’s competitors in the Project Collaboration category are G Suite with 67.24%, Slack with 13.31%, Microsoft Project with 3.03% market share.

    Freshworks vs G Suite
    Freshworks vs Slack
    Freshworks vs Microsoft Project
    Freshworks vs JIRA Software
    Freshworks vs Atlassian Confluence
    Freshworks vs Agile CRM
    Freshworks vs mpower
    Freshworks vs QuickBase
    Technology Stack Analysis

    Compare Tech Stack of Freshworks and Its Competitors

    Get the list of top 5 common technologies used by Freshworks and its competitors.

    Customers of Freshworks

    Around the world in 2022, over 17350 companies have started using Freshworks as Project Collaboration tool.

    Customers Employee Range City Region Country Social Links
    Thomas Cook 10,000+ London England United Kingdom
    Amazon 10,000+ Seattle Washington United States
    University Of Alabama At Birmingham 10,000+ Birmingham Alabama United States
    Cognizant 10,000+ Teaneck New Jersey United States
    Johns Hopkins University 10,000+ Baltimore Maryland United States
    Philip Morris International Inc. 10,000+ New York City New York United States
    United Bank For Africa 10,000+ Lagos Lagos Nigeria
    Office Depot 10,000+ Boca Raton Florida United States
    Hub International 10,000+ Chicago Illinois United States
    TestEd English 10,000+ Australia

    Find which Freshworks customers are ready to buy from you by using Slintel's buying intent score.

    Freshworks Customers by Industry

    The three top industries that use Freshworks for Project Collaboration are Marketing (376), Technology (364), Software (347).

    Freshworks Customers by Employee Count

    The majority of Freshworks’s customers for the project-collaboration category fall in the company size of 0 - 9 employees (8651 companies), 20 - 49 employees (7401 companies), 10 - 19 employees (2777 companies).

    Freshworks Customers by Geography

    The top three geographies of Freshworks for project-collaboration are the United States with 10696(40.44%), United Kingdom with 2638(9.97%), India with 2201(8.32%) customers respectively.

    Employees of Freshworks

    Download Slintel’s Chrome Extension to get verified contact data of Freshworks employees.

    Also see other Products/Services by Freshworks in:

    • Knowledge Management
    • Project Collaboration
    • Customer Experience
    • Contact Center
    • Business Phone Systems

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Freshworks competitors?

    Freshworks’s Top competitors in the project-collaboration category are G Suite, Slack, Microsoft Project. You can view a full list of Freshworks competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Freshworks and 40,000 other technologies on the internet.You can also compare Freshworks and its feature with top competitors here : Freshworks vs G Suite Freshworks vs Slack Freshworks vs Microsoft Project .

    What is Freshworks customer distribution based on company size?

    The majority of Freshworks’s customers for the project-collaboration category fall in the company size of 0 - 9 employees (8651 companies), 20 - 49 employees (7401 companies), 10 - 19 employees (2777 companies). You can view a distribution chart of Freshworks customers by company size here.

    What is Freshworks market share in the project-collaboration?

    Freshworks has market share of 0.66% in project-collaboration market. Freshworks competes with 348 competitor tools in project-collaboration category. The top alternatives for Freshworks project-collaboration tool are G Suite with 67.24%, Slack with 13.31%, Microsoft Project with 3.03% market share.

    What are the top industries that use Freshworks?

    Top industries that use Freshworks for project-collaboration are Marketing (376), Technology (364), Software (347).

    What are the top countries that use Freshworks?

    Around the world in 2022, over 17350 companies have started using Freshworks as project-collaboration tool. Companies using Freshworks for project-collaboration are majorly from United States with 10696 customers. 40.44% of Freshworks customers are from the United States. Other top countries using Freshworks are United Kingdom and India with 2638(9.97%) and 2201(8.32%) customers respectively.

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    Justine Lyon
    Senior VP of Sales, Ally
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