Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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NICE inContact
Yes, I use this too
No, I don't use this
NICE inContact is a cloud call center software that enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, ...inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more
Market Share of NICE inContact
- Current Customer The number of companies that currently use NICE inContact
- 3208
- Websites Added The number of companies that have started using NICE inContact in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using NICE inContact in the past month.
NA- compared to last month
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Predictive Dialer category are Ringio with 23.34%, Five9 with 20.93%, Genesys PureCloud with 11.88% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Predictive Dialer category are Ringio with 23.34%, Five9 with 20.93%, Genesys PureCloud with 11.88% market share.
Technology Stack Analysis
Compare Tech Stack of NICE inContact and Its Competitors
Get the list of top 5 common technologies used by NICE inContact and its competitors.
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Customers of NICE inContact
Around the world in 2022, over 2055 companies have started using NICE inContact as Predictive Dialer tool.
Find which NICE inContact customers are ready to buy from you by using Slintel's buying intent score.
NICE inContact Customers by Industry
The three top industries that use NICE inContact for Predictive Dialer are Customer Service (37), Technology (35), Managed Services (31).
NICE inContact Customers by Employee Count
The majority of NICE inContact’s customers for the predictive-dialer category fall in the company size of 0 - 9 employees (1131 companies), 20 - 49 employees (491 companies), 100 - 249 employees (362 companies).
NICE inContact Customers by Geography
The top three geographies of NICE inContact for predictive-dialer are the United States with 2926(91.21%), United Kingdom with 71(2.21%), Canada with 65(2.03%) customers respectively.
Employees of NICE inContact
Download Slintel’s Chrome Extension to get verified contact data of NICE inContact employees.
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the predictive-dialer category are Ringio, Five9, Genesys PureCloud. You can view a full list of NICE inContact competitors . Slintel uses advanced data mining and AI algorithms to track customers and of NICE inContact and 40,000 other technologies on the internet.You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Ringio NICE inContact vs Five9 NICE inContact vs Genesys PureCloud .
What is NICE inContact customer distribution based on company size?
The majority of NICE inContact’s customers for the predictive-dialer category fall in the company size of 0 - 9 employees (1131 companies), 20 - 49 employees (491 companies), 100 - 249 employees (362 companies). You can view a distribution chart of NICE inContact customers by company size .
What is NICE inContact market share in the predictive-dialer?
NICE inContact has market share of 24.71% in predictive-dialer market. NICE inContact competes with 32 competitor tools in predictive-dialer category. The top alternatives for NICE inContact predictive-dialer tool are Ringio with 23.34%, Five9 with 20.93%, Genesys PureCloud with 11.88% market share.
What are the top industries that use NICE inContact?
Top industries that use NICE inContact for predictive-dialer are Customer Service (37), Technology (35), Managed Services (31).
What are the top countries that use NICE inContact?
Around the world in 2022, over 2055 companies have started using NICE inContact as predictive-dialer tool. Companies using NICE inContact for predictive-dialer are majorly from United States with 2926 customers. 91.21% of NICE inContact customers are from the United States. Other top countries using NICE inContact are United Kingdom and Canada with 71(2.21%) and 65(2.03%) customers respectively.
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