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Technologies / Zendesk Chat (Formerly Zopim) Vs LiveChat
Last update : Aug 03 2022

Zendesk Chat (Formerly Zopim) Vs LiveChat : In-Depth Comparison

Not sure if Zendesk Chat (Formerly Zopim), or LiveChat is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where Zendesk Chat (Formerly Zopim) and LiveChat compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk Chat (Formerly Zopim) vs LiveChat customers by industry, by geography and by buying patterns.

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Zendesk Chat (Formerly Zopim)

Zendesk Chat (Formerly Zopim) competes with other products in the categories. It has a market share in the Live Chat category, and Zendesk Chat (Formerly Zopim) has 80194 customers in 188 countries.

LiveChat

LiveChat competes with other products in the Project Collaboration, Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat categories. It has a market share in the Live Chat category, and LiveChat has 33997 customers in 174 countries.

Categories where Zendesk Chat (Formerly Zopim) and LiveChat compete

  • Live Chat
  • Customer Engagement
  • Customer Satisfaction Ratings
  • Instant Messaging And Chat

Choose Technologies to compare

  • Zendesk Chat (Formerly Zopim)
  • LiveChat
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    Comparing the customer bases of Zendesk Chat (Formerly Zopim) and LiveChat

    Comparing the customer bases of Zendesk Chat (Formerly Zopim) and LiveChat we can see that Zendesk Chat (Formerly Zopim) has 80194 customers, while LiveChat has 33997 customers. In the Live Chat category, with 80194 customers Zendesk Chat (Formerly Zopim) stands at 2nd place by ranking, while LiveChat with 33997 customers, is at the 5th place.

    Zendesk Chat (Formerly Zopim)
    2 nd
    80194 Customer
    LiveChat
    5 th
    33997 Customer

    Comparing the market share of Zendesk Chat (Formerly Zopim) and LiveChat

    Zendesk Chat (Formerly Zopim) has a 13.42% market share in the Live Chat category, while LiveChat has a 5.69% market share in the same space.

    13.42%

    Zendesk Chat (Formerly Zopim)

    5.69%

    LiveChat

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    Compare Zendesk Chat (Formerly Zopim) vs LiveChat customers by geography

    Comparing Zendesk Chat (Formerly Zopim) and LiveChat customers based on their geographic location, we can see that Zendesk Chat (Formerly Zopim) has more customers in United States , United Kingdom and India , while LiveChat has more customers in United States , United Kingdom and Australia .

    Zendesk Chat (Formerly Zopim)
    LiveChat

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Zendesk Chat (Formerly Zopim) vs LiveChat’s target audience.

    Zendesk Chat (Formerly Zopim)
    New
    1046 Customer
    Lost
    9 Customer
    LiveChat
    New
    3 Customer
    Lost
    1 Customer

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Zendesk Chat (Formerly Zopim) and LiveChat compete against each other?

    Zendesk Chat (Formerly Zopim) and LiveChat compete against each other in the Live Chat, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat .

    How does the market share of Zendesk Chat (Formerly Zopim) and LiveChat compare in the Live Chat market?

    In the Live Chat market, Zendesk Chat (Formerly Zopim) has a 13.42% market share in comparison to LiveChat’s 5.69%. Since it has a better market share coverage, Zendesk Chat (Formerly Zopim) holds the 2nd spot in Slintel’s Market Share Ranking Index for the Live Chat category, while LiveChat holds the 5th spot.

    How many customers are acquired by Zendesk Chat (Formerly Zopim) and LiveChat in the Live Chat segment?

    Zendesk Chat (Formerly Zopim) has 80194 customers and LiveChat has 33997 customers in the Live Chat segment. Zendesk Chat (Formerly Zopim) has 46197 more customers than LiveChat in this category.

    What are the countries in which Zendesk Chat (Formerly Zopim) and LiveChat has more customers?

    Zendesk Chat (Formerly Zopim) has more customers in United States , United Kingdom and India .
    LiveChat has more customers in United States , United Kingdom and Australia .

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