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Technographics / Live Chat / Zendesk Chat (Formerly Zopim)
  • Technology Profile
  • Market Share
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Last updated : Jan 18 2023

Zendesk Chat (Formerly Zopim)

Yes, I use this too
No, I don't use this

Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

  • Live Chat

Market Share of Zendesk Chat (Formerly Zopim)

  • Current Customer The number of companies that currently use Zendesk Chat (Formerly Zopim)
  • 67055
  • Market Share TIndicates the percentage of market accounted for by this technology in the Live Chat category.
  • 14.67%
  • Websites Added The number of companies that have started using Zendesk Chat (Formerly Zopim) in the past month.
  • 66
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Zendesk Chat (Formerly Zopim) in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 17.67%, Intercom with 9.28%, PHP Live Chat with 7.79% market share.

Technology Domains Market Share Versus page
tawk.to 80778 17.67% Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom 42429 9.28% Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat 35589 7.79% Zendesk Chat (Formerly Zopim) vs PHP Live Chat
LiveChat 25933 5.67% Zendesk Chat (Formerly Zopim) vs LiveChat
Zoho SalesIQ 18594 4.07% Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
Drift 12454 2.72% Zendesk Chat (Formerly Zopim) vs Drift
Tidio Chat 11452 2.51% Zendesk Chat (Formerly Zopim) vs Tidio Chat
Smartsupp 11093 2.43% Zendesk Chat (Formerly Zopim) vs Smartsupp
Crisp 10761 2.35% Zendesk Chat (Formerly Zopim) vs Crisp
Olark 10051 2.20% Zendesk Chat (Formerly Zopim) vs Olark
WhatsHelp 8016 1.75% Zendesk Chat (Formerly Zopim) vs WhatsHelp
Freshchat 7655 1.67% Zendesk Chat (Formerly Zopim) vs Freshchat
Social Intents 6171 1.35% Zendesk Chat (Formerly Zopim) vs Social Intents
GoToMeeting 5750 1.26% Zendesk Chat (Formerly Zopim) vs GoToMeeting
Salesforce Live Agent 5635 1.23% Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
LivePerson 4984 1.09% Zendesk Chat (Formerly Zopim) vs LivePerson
GetSiteControl 4866 1.06% Zendesk Chat (Formerly Zopim) vs GetSiteControl
Volusion Live Chat 4829 1.06% Zendesk Chat (Formerly Zopim) vs Volusion Live Chat
Chatra 4304 0.94% Zendesk Chat (Formerly Zopim) vs Chatra
My LiveChat 3702 0.81% Zendesk Chat (Formerly Zopim) vs My LiveChat

    Popular Comparisons

    Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

    The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 17.67%, Intercom with 9.28%, PHP Live Chat with 7.79% market share.

    Zendesk Chat (Formerly Zopim) vs tawk.to
    Zendesk Chat (Formerly Zopim) vs Intercom
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs LiveChat
    Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
    Zendesk Chat (Formerly Zopim) vs Drift
    Zendesk Chat (Formerly Zopim) vs Tidio Chat
    Zendesk Chat (Formerly Zopim) vs Smartsupp
    Technology Stack Analysis

    Compare Tech Stack of Zendesk Chat (Formerly Zopim) and Its Competitors

    Get the list of top 5 common technologies used by Zendesk Chat (Formerly Zopim) and its competitors.

    Get Free Report

    Customers of Zendesk Chat (Formerly Zopim)

    Around the world in 2023, over 39077 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

    Customers Employee Range City Region Country Social Links
    Barnes & Noble 10,000+ New York City New York United States
    Clarins 10,000+ New York City New York United States
    Texas A&M University 10,000+ College Station Texas United States
    Ekto Grupo 10,000+ Sao Paulo Sao Paulo Brazil
    State Of Tennessee 10,000+ Nashville Tennessee United States
    Ecopátio 10,000+ Cubatao Sao Paulo Brazil
    Pakistan Readymade Garments Manufacturers & Exporters Association 10,000+ Karachi Sindh Pakistan
    skillenhanced.com 10,000+ Kanpur Uttar Pradesh India
    HTC 10,000+ Bellevue Washington United States
    Sanitas 10,000+ Miami Florida United States

    Find which Zendesk Chat (Formerly Zopim) customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    Zendesk Chat (Formerly Zopim) Customers by Industry

    The three top industries that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (790), E-Commerce (717), Ecommerce (621).

    Zendesk Chat (Formerly Zopim) Customers by Employee Count

    The majority of Zendesk Chat (Formerly Zopim)’s customers for the live-chat category fall in the company size of 0 - 9 employees (26553 companies), 20 - 49 employees (18266 companies), 100 - 249 employees (6281 companies).

    Zendesk Chat (Formerly Zopim) Customers by Geography

    The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 24030(35.84%), United Kingdom with 6688(9.97%), India with 4074(6.08%) customers respectively.

    Employees of Zendesk Chat (Formerly Zopim)

    Download Slintel’s Chrome Extension to get verified contact data of Zendesk Chat (Formerly Zopim) employees.

    Install Now

    Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

    • Live Chat

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Zendesk Chat (Formerly Zopim) competitors?

    Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet.You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat .

    What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

    The majority of Zendesk Chat (Formerly Zopim)’s customers for the live-chat category fall in the company size of 0 - 9 employees (26553 companies), 20 - 49 employees (18266 companies), 100 - 249 employees (6281 companies). You can view a distribution chart of Zendesk Chat (Formerly Zopim) customers by company size here.

    What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

    Zendesk Chat (Formerly Zopim) has market share of 14.67% in live-chat market. Zendesk Chat (Formerly Zopim) competes with 268 competitor tools in live-chat category. The top alternatives for Zendesk Chat (Formerly Zopim) live-chat tool are tawk.to with 17.67%, Intercom with 9.28%, PHP Live Chat with 7.79% market share.

    What are the top industries that use Zendesk Chat (Formerly Zopim)?

    Top industries that use Zendesk Chat (Formerly Zopim) for live-chat are Marketing (790), E-Commerce (717), Ecommerce (621).

    What are the top countries that use Zendesk Chat (Formerly Zopim)?

    Around the world in 2023, over 39077 companies have started using Zendesk Chat (Formerly Zopim) as live-chat tool. Companies using Zendesk Chat (Formerly Zopim) for live-chat are majorly from United States with 24030 customers. 35.84% of Zendesk Chat (Formerly Zopim) customers are from the United States. Other top countries using Zendesk Chat (Formerly Zopim) are United Kingdom and India with 6688(9.97%) and 4074(6.08%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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