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Technographics / Live Chat / SnapEngage
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Last updated : Jan 18 2023

SnapEngage

Yes, I use this too
No, I don't use this

SnapEngage offers enterprise chat software for sales and support teams. With over 21K users in 87 countries, the clients consistently capture more images, increase CSAT/NPS and lower cost per interact...ion after implementing SnapEngage. Read more

  • Live Chat

Market Share of SnapEngage

  • Current Customer The number of companies that currently use SnapEngage
  • 2698
  • Market Share TIndicates the percentage of market accounted for by this technology in the Live Chat category.
  • 0.59%
  • Websites Added The number of companies that have started using SnapEngage in the past month.
  • 2
  • compared to last month
  • Websites Dropped The number of companies that have stopped using SnapEngage in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of SnapEngage

The top three of SnapEngage’s competitors in the Live Chat category are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.

Technology Domains Market Share Versus page
tawk.to 80778 17.67% SnapEngage vs tawk.to
Zendesk Chat (Formerly Zopim) 67055 14.67% SnapEngage vs Zendesk Chat (Formerly Zopim)
Intercom 42429 9.28% SnapEngage vs Intercom
PHP Live Chat 35589 7.79% SnapEngage vs PHP Live Chat
LiveChat 25933 5.67% SnapEngage vs LiveChat
Zoho SalesIQ 18594 4.07% SnapEngage vs Zoho SalesIQ
Drift 12454 2.72% SnapEngage vs Drift
Tidio Chat 11452 2.51% SnapEngage vs Tidio Chat
Smartsupp 11093 2.43% SnapEngage vs Smartsupp
Crisp 10761 2.35% SnapEngage vs Crisp
Olark 10051 2.20% SnapEngage vs Olark
WhatsHelp 8016 1.75% SnapEngage vs WhatsHelp
Freshchat 7655 1.67% SnapEngage vs Freshchat
Social Intents 6171 1.35% SnapEngage vs Social Intents
GoToMeeting 5750 1.26% SnapEngage vs GoToMeeting
Salesforce Live Agent 5635 1.23% SnapEngage vs Salesforce Live Agent
LivePerson 4984 1.09% SnapEngage vs LivePerson
GetSiteControl 4866 1.06% SnapEngage vs GetSiteControl
Volusion Live Chat 4829 1.06% SnapEngage vs Volusion Live Chat
Chatra 4304 0.94% SnapEngage vs Chatra

    Popular Comparisons

    Top Competitors and Alternatives of SnapEngage

    The top three of SnapEngage’s competitors in the Live Chat category are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.

    SnapEngage vs tawk.to
    SnapEngage vs Zendesk Chat (Formerly Zopim)
    SnapEngage vs Intercom
    SnapEngage vs PHP Live Chat
    SnapEngage vs LiveChat
    SnapEngage vs Zoho SalesIQ
    SnapEngage vs Drift
    SnapEngage vs Tidio Chat
    Technology Stack Analysis

    Compare Tech Stack of SnapEngage and Its Competitors

    Get the list of top 5 common technologies used by SnapEngage and its competitors.

    Get Free Report

    Customers of SnapEngage

    Around the world in 2023, over 1892 companies have started using SnapEngage as Live Chat tool.

    Customers Employee Range City Region Country Social Links
    Kompass UK 10,000+ East Grinstead England United Kingdom
    Hampshire County Council 10,000+ Winchester England United Kingdom
    University Of Toronto 10,000+ Toronto Ontario Canada
    WIDCOMM 10,000+ San Diego California United States
    Agilent Technologies 10,000+ Santa Clara California United States
    Sherwin - Williams 10,000+ Cleveland Ohio United States
    Otis Elevator Company 10,000+ Farmington Connecticut United States
    REHAU 10,000+ Rehau Bavaria Germany
    Avida Land Corp. 10,000+ Taguig Metro Manila Philippines
    City Of Dallas 10,000+ Dallas Texas United States

    Find which SnapEngage customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    SnapEngage Customers by Industry

    The three top industries that use SnapEngage for Live Chat are Marketing (36), Education (32), Customer Service (22).

    SnapEngage Customers by Employee Count

    The majority of SnapEngage’s customers for the live-chat category fall in the company size of 20 - 49 employees (764 companies), 0 - 9 employees (748 companies), 100 - 249 employees (382 companies).

    SnapEngage Customers by Geography

    The top three geographies of SnapEngage for live-chat are the United States with 1763(65.34%), United Kingdom with 254(9.41%), Canada with 121(4.48%) customers respectively.

    Employees of SnapEngage

    Download Slintel’s Chrome Extension to get verified contact data of SnapEngage employees.

    Install Now

    Also see other Products/Services by SnapEngage in:

    • Live Chat
    • Instant Messaging And Chat

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top SnapEngage competitors?

    SnapEngage’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of SnapEngage competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of SnapEngage and 40,000 other technologies on the internet.You can also compare SnapEngage and its feature with top competitors here : SnapEngage vs tawk.to SnapEngage vs Zendesk Chat (Formerly Zopim) SnapEngage vs Intercom .

    What is SnapEngage customer distribution based on company size?

    The majority of SnapEngage’s customers for the live-chat category fall in the company size of 20 - 49 employees (764 companies), 0 - 9 employees (748 companies), 100 - 249 employees (382 companies). You can view a distribution chart of SnapEngage customers by company size here.

    What is SnapEngage market share in the live-chat?

    SnapEngage has market share of 0.59% in live-chat market. SnapEngage competes with 268 competitor tools in live-chat category. The top alternatives for SnapEngage live-chat tool are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.

    What are the top industries that use SnapEngage?

    Top industries that use SnapEngage for live-chat are Marketing (36), Education (32), Customer Service (22).

    What are the top countries that use SnapEngage?

    Around the world in 2023, over 1892 companies have started using SnapEngage as live-chat tool. Companies using SnapEngage for live-chat are majorly from United States with 1763 customers. 65.34% of SnapEngage customers are from the United States. Other top countries using SnapEngage are United Kingdom and Canada with 254(9.41%) and 121(4.48%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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