Technographics / Live Chat / Intercom
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  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
  • FAQs
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Last updated : May 11 2022

Intercom

Intercom, Inc. is the engages in wholesale, distribution, and manufacturing of long-distance prepaid calling cards and prepaid wireless products.

  • Live Chat

Market Share of Intercom

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 18.59%Zendesk Chat (Formerly Zopim) with 12.47%PHP Live Chat with 7.42% market share.

Technology Domains Market Share Versus page
tawk.to 127448 18.59% Intercom vs tawk.to
Zendesk Chat (Formerly Zopim) 85471 12.47% Intercom vs Zendesk Chat (Formerly Zopim)
PHP Live Chat 50869 7.42% Intercom vs PHP Live Chat
LiveChat 39568 5.77% Intercom vs LiveChat
Zoho SalesIQ 21398 3.12% Intercom vs Zoho SalesIQ
Engage 19639 2.86% Intercom vs Engage
Drift 16332 2.38% Intercom vs Drift
Crisp 15747 2.30% Intercom vs Crisp
WhatsHelp 14718 2.15% Intercom vs WhatsHelp
Olark 13635 1.99% Intercom vs Olark
Needle 11543 1.68% Intercom vs Needle
Freshchat 9874 1.44% Intercom vs Freshchat
Tidio Chat 9873 1.44% Intercom vs Tidio Chat
NGChat 8151 1.19% Intercom vs NGChat
Katana 7779 1.13% Intercom vs Katana
Social Intents 7773 1.13% Intercom vs Social Intents
GoToMeeting 7623 1.11% Intercom vs GoToMeeting
My LiveChat 7372 1.08% Intercom vs My LiveChat
GetSiteControl 7028 1.03% Intercom vs GetSiteControl
Salesforce Live Agent 6833 1.00% Intercom vs Salesforce Live Agent

Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 18.59%Zendesk Chat (Formerly Zopim) with 12.47%PHP Live Chat with 7.42% market share.

Intercom vs tawk.to
Intercom vs Zendesk Chat (Formerly Zopim)
Intercom vs PHP Live Chat
Intercom vs LiveChat
Intercom vs Zoho SalesIQ
Intercom vs Engage
Intercom vs Drift
Intercom vs Crisp
Technology Stack Analysis

Compare Tech Stack of Intercom and Its Competitors

Get the list of top 5 common technologies used by Intercom and its competitors.

Customers of Intercom

Around the world in 2022, over 44146 companies have started using Intercom as Live Chat tool.

Customers Employee Range City Region Country Social Links
Bupa 10k+ London England United Kingdom
NetApp 10k+ Sunnyvale California United States
PKO Bank Polski 10k+ Warszawa Mazowieckie Poland
University Of California, Riverside 10k+ Riverside California United States
Honeywell 10k+ Morristown New Jersey United States
American Association of Orthodontists 10k+ St Louis Missouri United States
UBS Arena 10k+ New York United States
Vanderbilt University 10k+ Nashville Tennessee United States
Lenovo 10k+ Beijing Beijing China
Punch Taverns 10k+ Burton Upon Trent Derbyshire United Kingdom

Find which Intercom customers are ready to buy from you by using Slintel's buying intent score.

Intercom Customers by Industry

The three top industries that use Intercom for Live Chat are Saas (1052)Marketing (1004)Software (741).

Intercom Customers by Employee Count

The majority of Intercom’s customers for the live-chat category fall in the company size of 1-10 employees (22409 companies)11-50 employees (14009 companies)51-200 employees (4451 companies).

Intercom Customers by Geography

The top three geographies of Intercom for live-chat are the United States with 18503(44.85%)United Kingdom with 4397(10.66%)Canada with 1845(4.47%) customers respectively.

Employees of Intercom

Download Slintel’s Chrome Extension to get verified contact data of Intercom employees.

Also see other Products/Services by Intercom in:

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the live-chat category are tawk.toZendesk Chat (Formerly Zopim)PHP Live Chat. You can view a full list of Intercom competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet.You can also compare Intercom and its feature with top competitors here : Intercom vs tawk.to Intercom vs Zendesk Chat (Formerly Zopim) Intercom vs PHP Live Chat .

What is Intercom customer distribution based on company size?

The majority of Intercom’s customers for the live-chat category fall in the company size of 1-10 employees (22409 companies)11-50 employees (14009 companies)51-200 employees (4451 companies). You can view a distribution chart of Intercom customers by company size here.

What is Intercom market share in the live-chat?

Intercom has market share of 8.56% in live-chat market. Intercom competes with 284 competitor tools in live-chat category. The top alternatives for Intercom live-chat tool are tawk.to with 18.59%Zendesk Chat (Formerly Zopim) with 12.47%PHP Live Chat with 7.42%market share.

What are the top industries that use Intercom?

Top industries that use Intercom for live-chat are Saas (1052)Marketing (1004)Software (741).

What are the top countries that use Intercom?

Around the world in 2022, over 44146 companies have started using Intercom as live-chat tool. Companies using Intercom for live-chat are majorly from United States with 18503 customers. 44.85% of Intercom customers are from the United States. Other top countries using Intercom are United Kingdom Canada with 4397(10.66%) 1845(4.47%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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