Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Freshchat
Yes, I use this too
No, I don't use this
Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solutions and they often require expensive professiona...l services to get everything to work. In the end, the solution becomes so complex that businesses need to hire full-time employees to babysit the software. Read more
Market Share of Freshchat
- Current Customer The number of companies that currently use Freshchat
- 7655
- Websites Added The number of companies that have started using Freshchat in the past month.
17- compared to last month
- Websites Dropped The number of companies that have stopped using Freshchat in the past month.
NA- compared to last month
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshchat
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.
Technology Stack Analysis
Compare Tech Stack of Freshchat and Its Competitors
Get the list of top 5 common technologies used by Freshchat and its competitors.
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Customers of Freshchat
Around the world in 2023, over 5031 companies have started using Freshchat as Live Chat tool.
Find which Freshchat customers are ready to buy from you by using Slintel's buying intent score.
Freshchat Customers by Industry
The three top industries that use Freshchat for Live Chat are Marketing (130), E-Commerce (114), Ecommerce (111).
Freshchat Customers by Employee Count
The majority of Freshchat’s customers for the live-chat category fall in the company size of 0 - 9 employees (2344 companies), 20 - 49 employees (2303 companies), 10 - 19 employees (840 companies).
Freshchat Customers by Geography
The top three geographies of Freshchat for live-chat are the United States with 2431(31.76%), India with 896(11.70%), United Kingdom with 841(10.99%) customers respectively.
Employees of Freshchat
Download Slintel’s Chrome Extension to get verified contact data of Freshchat employees.
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FAQ
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Freshchat competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Freshchat and 40,000 other technologies on the internet.You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Zendesk Chat (Formerly Zopim) Freshchat vs Intercom .
What is Freshchat customer distribution based on company size?
The majority of Freshchat’s customers for the live-chat category fall in the company size of 0 - 9 employees (2344 companies), 20 - 49 employees (2303 companies), 10 - 19 employees (840 companies). You can view a distribution chart of Freshchat customers by company size .
What is Freshchat market share in the live-chat?
Freshchat has market share of 1.67% in live-chat market. Freshchat competes with 268 competitor tools in live-chat category. The top alternatives for Freshchat live-chat tool are tawk.to with 17.67%, Zendesk Chat (Formerly Zopim) with 14.67%, Intercom with 9.28% market share.
What are the top industries that use Freshchat?
Top industries that use Freshchat for live-chat are Marketing (130), E-Commerce (114), Ecommerce (111).
What are the top countries that use Freshchat?
Around the world in 2023, over 5031 companies have started using Freshchat as live-chat tool. Companies using Freshchat for live-chat are majorly from United States with 2431 customers. 31.76% of Freshchat customers are from the United States. Other top countries using Freshchat are India and United Kingdom with 896(11.70%) and 841(10.99%) customers respectively.
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