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Technographics / Live Chat / Freshchat
  • Technology Profile
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  • Customers by Size
  • Customers by Geo
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Last updated : Jun 22 2022

Freshchat

Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solutions and they often require expensive professiona ... l services to get everything to work. In the end, the solution becomes so complex that businesses need to hire full-time employees to babysit the software. Read more

  • Live Chat

Market Share of Freshchat

  • Current Customer The number of companies that currently use Freshchat
  • 9142
  • Market Share TIndicates the percentage of market accounted for by this technology in the Live Chat category.
  • 1.52%
  • Websites Added The number of companies that have started using Freshchat in the past month.
  • 34
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Freshchat in the past month.
  • 1
  • compared to last month

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 19.72%Zendesk Chat (Formerly Zopim) with 13.26%Intercom with 8.95% market share.

Technology Domains Market Share Versus page
tawk.to 118761 19.72% Freshchat vs tawk.to
Zendesk Chat (Formerly Zopim) 79839 13.26% Freshchat vs Zendesk Chat (Formerly Zopim)
Intercom 53920 8.95% Freshchat vs Intercom
PHP Live Chat 44220 7.34% Freshchat vs PHP Live Chat
LiveChat 32926 5.47% Freshchat vs LiveChat
Zoho SalesIQ 22410 3.72% Freshchat vs Zoho SalesIQ
Drift 17031 2.83% Freshchat vs Drift
Engage 16968 2.82% Freshchat vs Engage
Olark 13011 2.16% Freshchat vs Olark
Crisp 12964 2.15% Freshchat vs Crisp
WhatsHelp 10833 1.80% Freshchat vs WhatsHelp
Tidio Chat 10626 1.76% Freshchat vs Tidio Chat
Social Intents 8750 1.45% Freshchat vs Social Intents
GoToMeeting 6990 1.16% Freshchat vs GoToMeeting
My LiveChat 6782 1.13% Freshchat vs My LiveChat
Volusion Live Chat 6303 1.05% Freshchat vs Volusion Live Chat
Salesforce Live Agent 6107 1.01% Freshchat vs Salesforce Live Agent
Smartsupp 6011 1.00% Freshchat vs Smartsupp
Smartsupp Live Chat 6011 1.00% Freshchat vs Smartsupp Live Chat
Chatra 5867 0.97% Freshchat vs Chatra

Popular Comparisons

Top Competitors and Alternatives of Freshchat

The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 19.72%Zendesk Chat (Formerly Zopim) with 13.26%Intercom with 8.95% market share.

Freshchat vs tawk.to
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs Intercom
Freshchat vs PHP Live Chat
Freshchat vs LiveChat
Freshchat vs Zoho SalesIQ
Freshchat vs Drift
Freshchat vs Engage
Technology Stack Analysis

Compare Tech Stack of Freshchat and Its Competitors

Get the list of top 5 common technologies used by Freshchat and its competitors.

Customers of Freshchat

Around the world in 2022, over 5860 companies have started using Freshchat as Live Chat tool.

Customers Employee Range City Region Country Social Links
City Of Austin 10,000+ Austin Texas United States
Standard Bank 10,000+ Johannesburg Gauteng South Africa
Vconstruct 10,000+ Pune Maharashtra India
Adoption For My Child 10,000+ Louisville Kentucky United States
Thanari 10,000+ Hialeah Florida United States
MRP 10,000+ Durban Kwazulu-natal South Africa
Los Angeles City College 10,000+ Los Angeles California United States
Oil Works 10,000+ Venice Florida United States
Discover Personal Loan 10,000+ Allen Park Michigan United States
Olymel S.E.C. 10,000+ Saint-hyacinthe Quebec Canada

Find which Freshchat customers are ready to buy from you by using Slintel's buying intent score.

Freshchat Customers by Industry

The three top industries that use Freshchat for Live Chat are Marketing (140)E-Commerce (119)Ecommerce (117).

Freshchat Customers by Employee Count

The majority of Freshchat’s customers for the live-chat category fall in the company size of 0 - 9 employees (3028 companies)20 - 49 employees (2668 companies)10 - 19 employees (1082 companies).

Freshchat Customers by Geography

The top three geographies of Freshchat for live-chat are the United States with 3124(34.17%)India with 1010(11.05%)United Kingdom with 993(10.86%) customers respectively.

Employees of Freshchat

Download Slintel’s Chrome Extension to get verified contact data of Freshchat employees.

Also see other Products/Services by Freshchat in:

  • Live Chat
  • Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Freshchat competitors?

Freshchat’s Top competitors in the live-chat category are tawk.toZendesk Chat (Formerly Zopim)Intercom. You can view a full list of Freshchat competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet.You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Zendesk Chat (Formerly Zopim) Freshchat vs Intercom .

What is Freshchat customer distribution based on company size?

The majority of Freshchat’s customers for the live-chat category fall in the company size of 0 - 9 employees (3028 companies)20 - 49 employees (2668 companies)10 - 19 employees (1082 companies). You can view a distribution chart of Freshchat customers by company size here.

What is Freshchat market share in the live-chat?

Freshchat has market share of 1.52% in live-chat market. Freshchat competes with 276 competitor tools in live-chat category. The top alternatives for Freshchat live-chat tool are tawk.to with 19.72%Zendesk Chat (Formerly Zopim) with 13.26%Intercom with 8.95%market share.

What are the top industries that use Freshchat?

Top industries that use Freshchat for live-chat are Marketing (140)E-Commerce (119)Ecommerce (117).

What are the top countries that use Freshchat?

Around the world in 2022, over 5860 companies have started using Freshchat as live-chat tool. Companies using Freshchat for live-chat are majorly from United States with 3124 customers. 34.17% of Freshchat customers are from the United States. Other top countries using Freshchat are India United Kingdom with 1010(11.05%) 993(10.86%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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