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Last updated : Jun 29 2022

Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

269
Technologies
457034
Companies
637
Movements
Categories related to Live Chat

Top 5 Live Chat technologies in 2023

Over 457034 companies are using Live Chat tools. tawk.to with 17.67% market share (80778 customers), Zendesk Chat (Formerly Zopim) with 14.67% market share (67055 customers), Intercom with 9.28% market share (42429 customers),

Live Chat Customers by Employee Count

The majority of Live Chat category falls in the company size of 0 - 9 employees (242272 companies), 20 - 49 employees (158093 companies), 10 - 19 employees (60937 companies).

Live Chat Customers by Geography

Companies using Live Chat technology software are majorly from the United States with 262684 (55.78%), United Kingdom with 56999 (12.10%), India with 39118 (8.31%) customers respectively.

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Live Chat Customers by Industry

Top industries that use Live Chat for Professional Services (133512), Technology (80537), Retail and CPG (63901).

Market Share for Top Live Chat Technologies

Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 tawk.to 80778 17.67
2 Zendesk Chat (Formerly Zopim) 67055 14.67
3 Intercom 42429 9.28
4 PHP Live Chat 35589 7.79
5 LiveChat 25933 5.67
6 Zoho SalesIQ 18594 4.07
7 Drift 12454 2.72
8 Tidio Chat 11452 2.51
9 Smartsupp 11093 2.43
10 Crisp 10761 2.35
11 Olark 10051 2.20
12 WhatsHelp 8016 1.75
13 Freshchat 7655 1.67
14 Social Intents 6171 1.35
15 GoToMeeting 5750 1.26
16 Salesforce Live Agent 5635 1.23
17 LivePerson 4984 1.09
18 GetSiteControl 4866 1.06
19 Volusion Live Chat 4829 1.06
20 Chatra 4304 0.94
21 My LiveChat 3702 0.81
22 Formilla 3028 0.66
23 Nextcloud 2819 0.62
24 SnapEngage 2698 0.59
25 ReachLocal TotalLiveChat 2459 0.54
26 NGChat 2298 0.50
27 BoldChat 2246 0.49
28 LiveZilla 2019 0.44
29 VirtualSpirits 1911 0.42
30 OnetoOnetext 1719 0.38
31 Visitor Chat 1718 0.38
32 Comm100 Live Chat 1686 0.37
33 Cliengo 1669 0.37
34 LiveHelpNow Live Chat System 1589 0.35
35 eGain OpenCEH 1444 0.32
36 GoSquared 1411 0.31
37 Car Now 1384 0.30
38 RumbleTalk 1275 0.28
39 LiveEngage 1263 0.28
40 ClickDesk 1205 0.26
41 Giosg 1180 0.26
42 SpeakPipe 1167 0.26
43 MobileMonkey 1141 0.25
44 Pure Chat 1124 0.25
45 Engage 1083 0.24
46 ActivEngage 1054 0.23
47 Contact At Once! 993 0.22
48 HelpCrunch 981 0.21
49 Oracle Service Cloud (formerly RightNow) 948 0.21
50 LiveHelpNow 941 0.21
51 Chaport 890 0.19
52 Chaport Live Chat 890 0.19
53 Chatlio 870 0.19
54 Gist 756 0.17
55 Provide Support 745 0.16
56 LibraryH3lp 725 0.16
57 Smallchat 590 0.13
58 Bowtie 570 0.12
59 HappyFox Chat 567 0.12
60 Client Chat Live 548 0.12
61 REVE Chat 523 0.11
62 WebsiteAlive 523 0.11
63 Vee24 522 0.11
64 WhosOn 469 0.10
65 AliveChat 467 0.10
66 Engage to Sell Live Chat 459 0.10
67 Livebeep 451 0.10
68 8x8 Virtual Contact Center 450 0.10
69 oct8ne 447 0.10
70 Channel.io 444 0.10
71 Click4Assistance 437 0.10
72 GoSquared Live Chat 422 0.09
73 Engati 412 0.09
74 Livesupport 405 0.09
75 VICIdial 403 0.09
76 Rhino Support Live Chat 384 0.08
77 Instabot 383 0.08
78 ManageEngine ServiceDesk Plus 382 0.08
79 CoMagic 371 0.08
80 LiveSupporti 367 0.08
81 iAdvize 365 0.08
82 LiveChat.me 345 0.08
83 Hitsteps 344 0.08
84 Onicon 334 0.07
85 Live2Support 329 0.07
86 Kommunicate 324 0.07
87 Kundo Chat 319 0.07
88 LiveTex 318 0.07
89 Slaask 303 0.07
90 Velaro 291 0.06
91 ChatStack 245 0.05
92 Chatroll 241 0.05
93 Cbox 238 0.05
94 Ngage Live Chat 228 0.05
95 Gaglers 221 0.05
96 Carchat24 217 0.05
97 Livechatoo 216 0.05
98 Chatango 208 0.05
99 Muut 202 0.04
100 Katana 194 0.04
101 Vergic 193 0.04
102 Online Chat Centers 191 0.04
103 Bold360 agent 186 0.04
104 SiteHeart 179 0.04
105 Crowdio 177 0.04
106 PHP Live! 175 0.04
107 Avaya Interaction Center Agent 163 0.04
108 Pubble 162 0.04
109 Klets 159 0.03
110 HelpOnClick 151 0.03
111 HelpOnClick Live Chat Software 151 0.03
112 KeyReply 150 0.03
113 ApexChat 150 0.03
114 PeopleStrong Alt 150 0.03
115 CometChat 147 0.03
116 Upscope 143 0.03
117 Subiz 135 0.03
118 Vivocha 129 0.03
119 Mibew 123 0.03
120 unblu 122 0.03
121 Pypestream 122 0.03
122 Venyoo 107 0.02
123 Agent.ai 105 0.02
124 Click and Chat 101 0.02
125 Live Helper Chat 94 0.02
126 ChatBeacon Live Chat 83 0.02
127 Leadback 82 0.02
128 Flyzoo 79 0.02
129 ReadyChat 76 0.02
130 Ninchat 75 0.02
131 Gubagoo 74 0.02
132 ICE Chat 73 0.02
133 uhChat 73 0.02
134 TocToc 73 0.02
135 Chat Comercial 68 0.01
136 ConvertFox 65 0.01
137 WebsiteChat.net 64 0.01
138 Lime Talk 62 0.01
139 Rocketbots.io 61 0.01
140 IMsupporting 57 0.01
141 tlk.io 57 0.01
142 Hybrid.Chat 56 0.01
143 Live800 55 0.01
144 Apizee 54 0.01
145 HubTalk 53 0.01
146 Chatrify 52 0.01
147 ProProfs Chat 48 0.01
148 Sugester 46 0.01
149 Moxie 46 0.01
150 WP Live Chat Support 46 0.01
151 Visitlead 45 0.01
152 TokyWoky 43 0.01
153 ELEAD Chat 42 0.01
154 LiveChat 24/7 42 0.01
155 Gamooga 42 0.01
156 Talkus 40 0.01
157 Tagove 40 0.01
158 LiveHelp 40 0.01
159 phpFreeChat 39 0.01
160 Unbeatable 38 0.01
161 CYWYC 37 0.01
162 NTR Chat 37 0.01
163 ZaZaChat 35 0.01
164 Skysa 34 0.01
165 Robin 33 0.01
166 STAY 32 0.01
167 ChatNox 31 0.01
168 [24]7 Live Chat 30 0.01
169 Do You Dream Up 29 0.01
170 Chatwee 29 0.01
171 Do You Dream Up Live Chat 29 0.01
172 InteliWise 28 0.01
173 PurpleView 27 0.01
174 Mioot 27 0.01
175 Brand Embassy Live Chat 24 0.01
176 DeskMoz 24 0.01
177 CustomerICare 23 0.01
178 JivoChat 23 0.01
179 LiveRate 23 0.01
180 ChatID 23 0.01
181 Transera 22 0.00
182 Puzzel Web Chat 22 0.00
183 Chat Center 21 0.00
184 Nudgespot 20 0.00
185 Livecom 20 0.00
186 Oracle Live Help 20 0.00
187 Acquire 20 0.00
188 Omnize 20 0.00
189 CloudIM 19 0.00
190 Hublocal 18 0.00
191 SightMax Chat 18 0.00
192 HeyBubble 18 0.00
193 Vocoll 17 0.00
194 InTheChat 17 0.00
195 TouchCommerce 17 0.00
196 LinkedChat 17 0.00
197 CoBrowser.net 17 0.00
198 Powerfront Inside 16 0.00
199 LeadChat 16 0.00
200 Altocloud 16 0.00
201 LiveNinja 16 0.00
202 Zent 15 0.00
203 HowTank 15 0.00
204 Client ConneXion 15 0.00
205 Output Desk 14 0.00
206 OggChat 14 0.00
207 ArrowChat 14 0.00
208 WebGreeter 14 0.00
209 P3chat 14 0.00
210 1Click 14 0.00
211 Help.com 14 0.00
212 ZupportDesk 13 0.00
213 Needle Advocate 13 0.00
214 Proonto 13 0.00
215 HelloBox 13 0.00
216 Userpulse 12 0.00
217 Bontact 12 0.00
218 Hipmob 12 0.00
219 BigRadar 11 0.00
220 Live Chat 3 11 0.00
221 ChatKwik 10 0.00
222 GotLiveChat 10 0.00
223 SiteHood 10 0.00
224 eStreamDesk 9 0.00
225 ValueChat 9 0.00
226 PHPOpenChat 9 0.00
227 Speaklyn 9 0.00
228 360Video 9 0.00
229 Smack API 8 0.00
230 ProvideChat 8 0.00
231 NABD System 8 0.00
232 ChatPirate 7 0.00
233 Nice.Chat 7 0.00
234 SecondEgo 6 0.00
235 Sitehelp 6 0.00
236 Qualva 6 0.00
237 Bornevia 6 0.00
238 GoTalk 6 0.00
239 Yappy 5 0.00
240 Hyphenate 5 0.00
241 Carrrot 5 0.00
242 Eptica 5 0.00
243 Lasso Live Chat 5 0.00
244 eAssistance Pro 5 0.00
245 cSupport 5 0.00
246 Zestim 5 0.00
247 Krible 5 0.00
248 iClew 4 0.00
249 ContactGate 4 0.00
250 ResponseQue 4 0.00
251 iService 4 0.00
252 Stryng 4 0.00
253 Netrox SC 4 0.00
254 Team Sales Agent 3 0.00
255 jiLiveChat 3 0.00
256 ArcChat.com 3 0.00
257 MongooseIM 3 0.00
258 Truechat 3 0.00
259 Smartsupp Live Chat 3 0.00
260 VideoEngager 3 0.00
261 SageTalk 3 0.00
262 TiviClick 3 0.00
263 Netop Live Guide 3 0.00
264 Chattalooga Live Help 2 0.00
265 GetInChat 2 0.00
266 eGain Chat 2 0.00
267 Zipp Chat 2 0.00
268 ActiveHelper 2 0.00
269 Chataroo 2 0.00
Technology Market share
tawk.to 17.67
Zendesk Chat (Formerly Zopim) 14.67
Intercom 9.28
PHP Live Chat 7.79
LiveChat 5.67
Zoho SalesIQ 4.07
Drift 2.72
Tidio Chat 2.51
Smartsupp 2.43
Crisp 2.35
Olark 2.20
WhatsHelp 1.75
Freshchat 1.67
Social Intents 1.35
GoToMeeting 1.26
Salesforce Live Agent 1.23
LivePerson 1.09
GetSiteControl 1.06
Volusion Live Chat 1.06
Chatra 0.94
My LiveChat 0.81
Formilla 0.66
Nextcloud 0.62
SnapEngage 0.59
ReachLocal TotalLiveChat 0.54
NGChat 0.50
BoldChat 0.49
LiveZilla 0.44
VirtualSpirits 0.42
OnetoOnetext 0.38
Visitor Chat 0.38
Comm100 Live Chat 0.37
Cliengo 0.37
LiveHelpNow Live Chat System 0.35
eGain OpenCEH 0.32
GoSquared 0.31
Car Now 0.30
RumbleTalk 0.28
LiveEngage 0.28
ClickDesk 0.26
Giosg 0.26
SpeakPipe 0.26
MobileMonkey 0.25
Pure Chat 0.25
Engage 0.24
ActivEngage 0.23
Contact At Once! 0.22
HelpCrunch 0.21
Oracle Service Cloud (formerly RightNow) 0.21
LiveHelpNow 0.21
Chaport 0.19
Chaport Live Chat 0.19
Chatlio 0.19
Gist 0.17
Provide Support 0.16
LibraryH3lp 0.16
Smallchat 0.13
Bowtie 0.12
HappyFox Chat 0.12
Client Chat Live 0.12
REVE Chat 0.11
WebsiteAlive 0.11
Vee24 0.11
WhosOn 0.10
AliveChat 0.10
Engage to Sell Live Chat 0.10
Livebeep 0.10
8x8 Virtual Contact Center 0.10
oct8ne 0.10
Channel.io 0.10
Click4Assistance 0.10
GoSquared Live Chat 0.09
Engati 0.09
Livesupport 0.09
VICIdial 0.09
Rhino Support Live Chat 0.08
Instabot 0.08
ManageEngine ServiceDesk Plus 0.08
CoMagic 0.08
LiveSupporti 0.08
iAdvize 0.08
LiveChat.me 0.08
Hitsteps 0.08
Onicon 0.07
Live2Support 0.07
Kommunicate 0.07
Kundo Chat 0.07
LiveTex 0.07
Slaask 0.07
Velaro 0.06
ChatStack 0.05
Chatroll 0.05
Cbox 0.05
Ngage Live Chat 0.05
Gaglers 0.05
Carchat24 0.05
Livechatoo 0.05
Chatango 0.05
Muut 0.04
Katana 0.04
Vergic 0.04
Online Chat Centers 0.04
Bold360 agent 0.04
SiteHeart 0.04
Crowdio 0.04
PHP Live! 0.04
Avaya Interaction Center Agent 0.04
Pubble 0.04
Klets 0.03
HelpOnClick 0.03
HelpOnClick Live Chat Software 0.03
KeyReply 0.03
ApexChat 0.03
PeopleStrong Alt 0.03
CometChat 0.03
Upscope 0.03
Subiz 0.03
Vivocha 0.03
Mibew 0.03
unblu 0.03
Pypestream 0.03
Venyoo 0.02
Agent.ai 0.02
Click and Chat 0.02
Live Helper Chat 0.02
ChatBeacon Live Chat 0.02
Leadback 0.02
Flyzoo 0.02
ReadyChat 0.02
Ninchat 0.02
Gubagoo 0.02
ICE Chat 0.02
uhChat 0.02
TocToc 0.02
Chat Comercial 0.01
ConvertFox 0.01
WebsiteChat.net 0.01
Lime Talk 0.01
Rocketbots.io 0.01
IMsupporting 0.01
tlk.io 0.01
Hybrid.Chat 0.01
Live800 0.01
Apizee 0.01
HubTalk 0.01
Chatrify 0.01
ProProfs Chat 0.01
Sugester 0.01
Moxie 0.01
WP Live Chat Support 0.01
Visitlead 0.01
TokyWoky 0.01
ELEAD Chat 0.01
LiveChat 24/7 0.01
Gamooga 0.01
Talkus 0.01
Tagove 0.01
LiveHelp 0.01
phpFreeChat 0.01
Unbeatable 0.01
CYWYC 0.01
NTR Chat 0.01
ZaZaChat 0.01
Skysa 0.01
Robin 0.01
STAY 0.01
ChatNox 0.01
[24]7 Live Chat 0.01
Do You Dream Up 0.01
Chatwee 0.01
Do You Dream Up Live Chat 0.01
InteliWise 0.01
PurpleView 0.01
Mioot 0.01
Brand Embassy Live Chat 0.01
DeskMoz 0.01
CustomerICare 0.01
JivoChat 0.01
LiveRate 0.01
ChatID 0.01
Transera 0.00
Puzzel Web Chat 0.00
Chat Center 0.00
Nudgespot 0.00
Livecom 0.00
Oracle Live Help 0.00
Acquire 0.00
Omnize 0.00
CloudIM 0.00
Hublocal 0.00
SightMax Chat 0.00
HeyBubble 0.00
Vocoll 0.00
InTheChat 0.00
TouchCommerce 0.00
LinkedChat 0.00
CoBrowser.net 0.00
Powerfront Inside 0.00
LeadChat 0.00
Altocloud 0.00
LiveNinja 0.00
Zent 0.00
HowTank 0.00
Client ConneXion 0.00
Output Desk 0.00
OggChat 0.00
ArrowChat 0.00
WebGreeter 0.00
P3chat 0.00
1Click 0.00
Help.com 0.00
ZupportDesk 0.00
Needle Advocate 0.00
Proonto 0.00
HelloBox 0.00
Userpulse 0.00
Bontact 0.00
Hipmob 0.00
BigRadar 0.00
Live Chat 3 0.00
ChatKwik 0.00
GotLiveChat 0.00
SiteHood 0.00
eStreamDesk 0.00
ValueChat 0.00
PHPOpenChat 0.00
Speaklyn 0.00
360Video 0.00
Smack API 0.00
ProvideChat 0.00
NABD System 0.00
ChatPirate 0.00
Nice.Chat 0.00
SecondEgo 0.00
Sitehelp 0.00
Qualva 0.00
Bornevia 0.00
GoTalk 0.00
Yappy 0.00
Hyphenate 0.00
Carrrot 0.00
Eptica 0.00
Lasso Live Chat 0.00
eAssistance Pro 0.00
cSupport 0.00
Zestim 0.00
Krible 0.00
iClew 0.00
ContactGate 0.00
ResponseQue 0.00
iService 0.00
Stryng 0.00
Netrox SC 0.00
Team Sales Agent 0.00
jiLiveChat 0.00
ArcChat.com 0.00
MongooseIM 0.00
Truechat 0.00
Smartsupp Live Chat 0.00
VideoEngager 0.00
SageTalk 0.00
TiviClick 0.00
Netop Live Guide 0.00
Chattalooga Live Help 0.00
GetInChat 0.00
eGain Chat 0.00
Zipp Chat 0.00
ActiveHelper 0.00
Chataroo 0.00
Customer Technology Stack Analysis

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FAQ

Find answers to the most often asked questions by users.

Who are the top Live Chat software market leaders?

Top leaders in the category for Live Chat software are tawk.to , Zendesk Chat (Formerly Zopim) , Intercom . Here, you can view a full list of Live Chat tools in the market.

How many companies use Live Chat software these days?

Around the world in 2023, over 602166 companies are currently using one or more Live Chat software. Out of these, there are 262684 companies using Live Chat tools that are originally from the United States .

Which company has the most significant market share in the Live Chat software space?

The top few companies that have the most significant market share in the Live Chat space are tawk.to with 17.67 % of market share Zendesk Chat (Formerly Zopim) with 14.67 % of market share Intercom with 9.28 % of market share . Check for other Live Chat technologies market share here.

What are the top industries that usually use Live Chat softwares?

The top industries that use Live Chat software are Professional Services (133512) , Technology (80537) , Retail and CPG (63901) .

Choose Technologies to Compare

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Popular Comparisons
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Zendesk Chat (Formerly Zopim) vs PHP Live Chat
Intercom vs PHP Live Chat