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Technographics / Knowledge Management / Zoho Desk
  • Company Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
  • FAQs
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Last updated : May 11 2022

Zoho Desk

Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

  • Knowledge Management

Market Share of Zoho Desk

  • Current Customer The number of companies that currently use Zoho Desk
  • 3836
  • Market Share TIndicates the percentage of market accounted for by this technology in the Knowledge Management category.
  • 0.42%
  • Websites Added The number of companies that have started using Zoho Desk in the past month.
  • 21
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Zoho Desk in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 57.90%Zendesk with 18.45%Atlassian Confluence with 3.93% market share.

Technology Domains Market Share Versus page
Wix 527938 57.90% Zoho Desk vs Wix
Zendesk 168256 18.45% Zoho Desk vs Zendesk
Atlassian Confluence 35843 3.93% Zoho Desk vs Atlassian Confluence
Freshworks 26387 2.89% Zoho Desk vs Freshworks
Bitrix24 18523 2.03% Zoho Desk vs Bitrix24
Onna 12368 1.36% Zoho Desk vs Onna
TalentLMS 11854 1.30% Zoho Desk vs TalentLMS
Quip 11520 1.26% Zoho Desk vs Quip
KANA Express 10833 1.19% Zoho Desk vs KANA Express
Salesforce Service Cloud 9649 1.06% Zoho Desk vs Salesforce Service Cloud
LiveAgent 8989 0.99% Zoho Desk vs LiveAgent
IdeaScale 7618 0.84% Zoho Desk vs IdeaScale
monday.com 6125 0.67% Zoho Desk vs monday.com
Yammer 5207 0.57% Zoho Desk vs Yammer
Re:amaze 4451 0.49% Zoho Desk vs Re:amaze
Elium 3583 0.39% Zoho Desk vs Elium
UserVoice 3577 0.39% Zoho Desk vs UserVoice
MangoApps 3248 0.36% Zoho Desk vs MangoApps
SkyPrep 2876 0.32% Zoho Desk vs SkyPrep
Wix Answers 2821 0.31% Zoho Desk vs Wix Answers

Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 57.90%Zendesk with 18.45%Atlassian Confluence with 3.93% market share.

Zoho Desk vs Wix
Zoho Desk vs Zendesk
Zoho Desk vs Atlassian Confluence
Zoho Desk vs Freshworks
Zoho Desk vs Bitrix24
Zoho Desk vs Onna
Zoho Desk vs TalentLMS
Zoho Desk vs Quip
Technology Stack Analysis

Compare Tech Stack of Zoho Desk and Its Competitors

Get the list of top 5 common technologies used by Zoho Desk and its competitors.

Customers of Zoho Desk

Around the world in 2022, over 3492 companies have started using Zoho Desk as Knowledge Management tool.

Customers Employee Range City Region Country Social Links
Synergy Marine Group 10k+ Singapore City Singapore
The Scout Association of Australia, Queensland Branch Inc 10k+ Ashmore Queensland Australia
King's Health Partners 10k+ London United Kingdom
University Of Puerto Rico 10k+ San Juan Na - Puerto Rico Puerto Rico
Ethiopian Airlines 10k+ Addis Ababa Adis Abeba Ethiopia
St. Peter's College 5k-10k Agra Uttar Pradesh India
Salcobrand 5k-10k Santiago Santiago Metropolitan Region Chile
Zoho Remotely 5k-10k Chennai Tamil Nadu India
ANCHOR HOCKING 1k-5k Lancaster Ohio United States
Chinook School Division #211 1k-5k Canada

Find which Zoho Desk customers are ready to buy from you by using Slintel's buying intent score.

Zoho Desk Customers by Industry

The three top industries that use Zoho Desk for Knowledge Management are Software (72)Crm (71)Marketing (70).

Zoho Desk Customers by Employee Count

The majority of Zoho Desk’s customers for the knowledge-management category fall in the company size of 11-50 employees (1461 companies)1-10 employees (1305 companies)51-200 employees (467 companies).

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for knowledge-management are the United States with 1610(46.99%)India with 259(7.56%)Canada with 224(6.54%) customers respectively.

Employees of Zoho Desk

Download Slintel’s Chrome Extension to get verified contact data of Zoho Desk employees.

Also see other Products/Services by Zoho Desk in:

  • Contact Center
  • Instant Messaging And Chat
  • Customer Engagement
  • Knowledge Management
  • Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the knowledge-management category are WixZendeskAtlassian Confluence. You can view a full list of Zoho Desk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet.You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Atlassian Confluence .

What is Zoho Desk customer distribution based on company size?

The majority of Zoho Desk’s customers for the knowledge-management category fall in the company size of 11-50 employees (1461 companies)1-10 employees (1305 companies)51-200 employees (467 companies). You can view a distribution chart of Zoho Desk customers by company size here.

What is Zoho Desk market share in the knowledge-management?

Zoho Desk has market share of 0.42% in knowledge-management market. Zoho Desk competes with 129 competitor tools in knowledge-management category. The top alternatives for Zoho Desk knowledge-management tool are Wix with 57.90%Zendesk with 18.45%Atlassian Confluence with 3.93%market share.

What are the top industries that use Zoho Desk?

Top industries that use Zoho Desk for knowledge-management are Software (72)Crm (71)Marketing (70).

What are the top countries that use Zoho Desk?

Around the world in 2022, over 3492 companies have started using Zoho Desk as knowledge-management tool. Companies using Zoho Desk for knowledge-management are majorly from United States with 1610 customers. 46.99% of Zoho Desk customers are from the United States. Other top countries using Zoho Desk are India Canada with 259(7.56%) 224(6.54%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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