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144633

Zendesk

30113

Shelf

Current Customers

Comparing the customer bases of Zendesk and Shelf, we can see that Zendesk has 144633 customers, while Shelf has 30113 customers.

12.85%

Zendesk

2.68%

Shelf

Market Share

Zendesk has a 12.85% market share in the Knowledge Management category, while Shelf has a 2.68% market share in the same space.

Zendesk

3 rd

Shelf

5 th

Category Ranking

In the Knowledge Management category, with 144633 customers Zendesk stands at 3rd place by ranking, while Shelf with 30113 customers, is at the 5th place.

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Compare Zendesk vs Shelf customers by industry

Comparing Zendesk and Shelf customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Shelf has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Shelf Customers
Marketing 1106 339
Technology 997 246
SaaS 876 45
SEO 826 66
Software 772 91
Digital Marketing 766 116
Retail 762 565
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Compare Zendesk vs Shelf customers by geography

Comparing Zendesk and Shelf customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Shelf has more customers in United States Uzbekistan Canada .

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Compare Zendesk and Shelf with other technologies

Compare technologies in Knowledge Management with Zendesk and Shelf on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Shelf compete against each other?

Zendesk and Shelf compete against each other in the Contact Center Knowledge Management Customer Experience Document Management Instant Messaging And Chat .

How does the market share of Zendesk and Shelf compare in the Knowledge Management market?

In the Knowledge Management market, Zendesk has a 12.85% market share in comparison to Shelf’s 2.68%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while Shelf holds the 5th spot.

How many customers are acquired by Zendesk and Shelf in the Knowledge Management segment?

Zendesk has 144633 customers and Shelf has 30113 customers in the Knowledge Management segment. Zendesk has 114520 more customers than Shelf in this category.

What are the countries in which Zendesk and Shelf has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Shelf has more customers in United States Uzbekistan Canada .

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