Catogories where Zendesk and Salesforce Service Cloud compete


filter icon
146563

Zendesk

8748

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 146563 customers, while Salesforce Service Cloud has 8748 customers.

13.01%

Zendesk

0.78%

Salesforce Service Cloud

Market Share

Zendesk has a 13.01% market share in the Knowledge Management category, while Salesforce Service Cloud has a 0.78% market share in the same space.

Zendesk

3 rd

Salesforce Service Cloud

8 th

Category Ranking

In the Knowledge Management category, with 146563 customers Zendesk stands at 3rd place by ranking, while Salesforce Service Cloud with 8748 customers, is at the 8th place.

Want more insights about Zendesk and Salesforce Service Cloud?

Compare Zendesk vs Salesforce Service Cloud customers by industry

Comparing Zendesk and Salesforce Service Cloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology E-Commerce industries, while Salesforce Service Cloud has more customers in Marketing Technology E-Commerce industries.

Industry Zendesk Customers Salesforce Service Cloud Customers
Marketing 1774 158
Technology 1613 222
E-Commerce 1442 108
Ecommerce 1303 99
Software 1275 118
Saas 1258 147
Retail 1166 167
Want more insights about Zendesk and Salesforce Service Cloud contact us

Compare Zendesk vs Salesforce Service Cloud customers by geography

Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States Uzbekistan United Kingdom , while Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .

filter icon
Get more detailed information about Zendesk and Salesforce Service Cloud customer base.

Compare Zendesk and Salesforce Service Cloud with other technologies

Compare technologies in Knowledge Management with Zendesk and Salesforce Service Cloud on the basis of market share, customers and industry

vs
FAQs

What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?

Zendesk and Salesforce Service Cloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Knowledge Management Customer Engagement .

How does the market share of Zendesk and Salesforce Service Cloud compare in the Knowledge Management market?

In the Knowledge Management market, Zendesk has a 13.01% market share in comparison to Salesforce Service Cloud’s 0.78%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while Salesforce Service Cloud holds the 8th spot.

How many customers are acquired by Zendesk and Salesforce Service Cloud in the Knowledge Management segment?

Zendesk has 146563 customers and Salesforce Service Cloud has 8748 customers in the Knowledge Management segment. Zendesk has 137815 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zendesk and Salesforce Service Cloud has more customers?

Zendesk has more customers in United States Uzbekistan United Kingdom .
Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .

Use Slintel to get in touch with the best prospects for your business