Catogories where Zendesk and Salesforce Service Cloud compete


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144633

Zendesk

8792

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 144633 customers, while Salesforce Service Cloud has 8792 customers.

12.85%

Zendesk

0.78%

Salesforce Service Cloud

Market Share

Zendesk has a 12.85% market share in the Knowledge Management category, while Salesforce Service Cloud has a 0.78% market share in the same space.

Zendesk

3 rd

Salesforce Service Cloud

8 th

Category Ranking

In the Knowledge Management category, with 144633 customers Zendesk stands at 3rd place by ranking, while Salesforce Service Cloud with 8792 customers, is at the 8th place.

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Compare Zendesk vs Salesforce Service Cloud customers by industry

Comparing Zendesk and Salesforce Service Cloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Salesforce Service Cloud has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Salesforce Service Cloud Customers
Marketing 1106 106
Technology 997 140
SaaS 876 118
SEO 826 28
Software 772 83
Digital Marketing 766 71
Retail 762 124
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Compare Zendesk vs Salesforce Service Cloud customers by geography

Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Salesforce Service Cloud has more customers in United States Uruguay Australia .

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Compare Zendesk and Salesforce Service Cloud with other technologies

Compare technologies in Knowledge Management with Zendesk and Salesforce Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?

Zendesk and Salesforce Service Cloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Knowledge Management Customer Engagement .

How does the market share of Zendesk and Salesforce Service Cloud compare in the Knowledge Management market?

In the Knowledge Management market, Zendesk has a 12.85% market share in comparison to Salesforce Service Cloud’s 0.78%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while Salesforce Service Cloud holds the 8th spot.

How many customers are acquired by Zendesk and Salesforce Service Cloud in the Knowledge Management segment?

Zendesk has 144633 customers and Salesforce Service Cloud has 8792 customers in the Knowledge Management segment. Zendesk has 135841 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zendesk and Salesforce Service Cloud has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Salesforce Service Cloud has more customers in United States Uruguay Australia .

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