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146563

Zendesk

7396

KANA Express

Current Customers

Comparing the customer bases of Zendesk and KANA Express, we can see that Zendesk has 146563 customers, while KANA Express has 7396 customers.

13.01%

Zendesk

0.66%

KANA Express

Market Share

Zendesk has a 13.01% market share in the Knowledge Management category, while KANA Express has a 0.66% market share in the same space.

Zendesk

3 rd

KANA Express

9 th

Category Ranking

In the Knowledge Management category, with 146563 customers Zendesk stands at 3rd place by ranking, while KANA Express with 7396 customers, is at the 9th place.

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Compare Zendesk vs KANA Express customers by industry

Comparing Zendesk and KANA Express customers by industry, we can see that Zendesk has more customers from the Marketing Technology E-Commerce industries, while KANA Express has more customers in Marketing Technology E-Commerce industries.

Industry Zendesk Customers KANA Express Customers
Marketing 1774 83
Technology 1613 34
E-Commerce 1442 25
Ecommerce 1303 17
Software 1275 26
Saas 1258 19
Retail 1166 16
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Compare Zendesk vs KANA Express customers by geography

Comparing Zendesk and KANA Express customers based on their geographic location, we can see that Zendesk has more customers in United States Uzbekistan United Kingdom , while KANA Express has more customers in United States Vietnam United Kingdom .

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Compare Zendesk and KANA Express with other technologies

Compare technologies in Knowledge Management with Zendesk and KANA Express on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and KANA Express compete against each other?

Zendesk and KANA Express compete against each other in the Customer Experience Knowledge Management Contact Center Email Management Instant Messaging And Chat .

How does the market share of Zendesk and KANA Express compare in the Knowledge Management market?

In the Knowledge Management market, Zendesk has a 13.01% market share in comparison to KANA Express’s 0.66%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while KANA Express holds the 9th spot.

How many customers are acquired by Zendesk and KANA Express in the Knowledge Management segment?

Zendesk has 146563 customers and KANA Express has 7396 customers in the Knowledge Management segment. Zendesk has 139167 more customers than KANA Express in this category.

What are the countries in which Zendesk and KANA Express has more customers?

Zendesk has more customers in United States Uzbekistan United Kingdom .
KANA Express has more customers in United States Vietnam United Kingdom .

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