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Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productiv ... ity, and increase customer satisfaction. Read more
- Knowledge Management
Market Share of Zendesk
- Current Customer The number of companies that currently use Zendesk
- 168256
- Websites Added The number of companies that have started using Zendesk in the past month.
711- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
4- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 57.90%Atlassian Confluence with 3.93%Freshworks with 2.89% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 57.90%Atlassian Confluence with 3.93%Freshworks with 2.89% market share.
Technology Stack Analysis
Compare Tech Stack of Zendesk and Its Competitors
Get the list of top 5 common technologies used by Zendesk and its competitors.
Customers of Zendesk
Around the world in 2022, over 131858 companies have started using Zendesk as Knowledge Management tool.
Find which Zendesk customers are ready to buy from you by using Slintel's buying intent score.
Zendesk Customers by Industry
The three top industries that use Zendesk for Knowledge Management are Marketing (2288)Technology (2130)E-Commerce (1835).
Zendesk Customers by Employee Count
The majority of Zendesk’s customers for the knowledge-management category fall in the company size of 11-50 employees (44809 companies)1-10 employees (42144 companies)51-200 employees (22798 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 51874(38.54%)United Kingdom with 14128(10.50%)India with 6584(4.89%) customers respectively.
Employees of Zendesk
Download Slintel’s Chrome Extension to get verified contact data of Zendesk employees.
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are WixAtlassian ConfluenceFreshworks. You can view a full list of Zendesk competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Atlassian Confluence Zendesk vs Freshworks .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the knowledge-management category fall in the company size of 11-50 employees (44809 companies)1-10 employees (42144 companies)51-200 employees (22798 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the knowledge-management?
Zendesk has market share of 18.45% in knowledge-management market. Zendesk competes with 129 competitor tools in knowledge-management category. The top alternatives for Zendesk knowledge-management tool are Wix with 57.90%Atlassian Confluence with 3.93%Freshworks with 2.89%market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for knowledge-management are Marketing (2288)Technology (2130)E-Commerce (1835).
What are the top countries that use Zendesk?
Around the world in 2022, over 131858 companies have started using Zendesk as knowledge-management tool. Companies using Zendesk for knowledge-management are majorly from United States with 51874 customers. 38.54% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom India with 14128(10.50%) 6584(4.89%) customers respectively.
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