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30113

Shelf

4728

Freshworks

Current Customers

Comparing the customer bases of Shelf and Freshworks, we can see that Shelf has 30113 customers, while Freshworks has 4728 customers.

2.68%

Shelf

0.42%

Freshworks

Market Share

Shelf has a 2.68% market share in the Knowledge Management category, while Freshworks has a 0.42% market share in the same space.

Shelf

5 th

Freshworks

13 th

Category Ranking

In the Knowledge Management category, with 30113 customers Shelf stands at 5th place by ranking, while Freshworks with 4728 customers, is at the 13th place.

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Compare Shelf vs Freshworks customers by industry

Comparing Shelf and Freshworks customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while Freshworks has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers Freshworks Customers
Retail 565 45
Marketing 339 65
Manufacturing 317 11
Engineering 254 14
Technology 246 65
Distribution 232 9
Innovation 219 30
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Compare Shelf vs Freshworks customers by geography

Comparing Shelf and Freshworks customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan Canada , while Freshworks has more customers in United States Uruguay India .

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Compare Shelf and Freshworks with other technologies

Compare technologies in Knowledge Management with Shelf and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Freshworks compete against each other?

Shelf and Freshworks compete against each other in the Contact Center Knowledge Management Customer Experience Customer Support Document Management .

How does the market share of Shelf and Freshworks compare in the Knowledge Management market?

In the Knowledge Management market, Shelf has a 2.68% market share in comparison to Freshworks’s 0.42%. Since it has a better market share coverage, Shelf holds the 5th spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while Freshworks holds the 13th spot.

How many customers are acquired by Shelf and Freshworks in the Knowledge Management segment?

Shelf has 30113 customers and Freshworks has 4728 customers in the Knowledge Management segment. Shelf has 25385 more customers than Freshworks in this category.

What are the countries in which Shelf and Freshworks has more customers?

Shelf has more customers in United States Uzbekistan Canada .
Freshworks has more customers in United States Uruguay India .

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