Catogories where Salesforce Service Cloud and LiveAgent compete


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8792

Salesforce Service Cloud

4252

LiveAgent

Current Customers

Comparing the customer bases of Salesforce Service Cloud and LiveAgent, we can see that Salesforce Service Cloud has 8792 customers, while LiveAgent has 4252 customers.

0.78%

Salesforce Service Cloud

0.38%

LiveAgent

Market Share

Salesforce Service Cloud has a 0.78% market share in the Knowledge Management category, while LiveAgent has a 0.38% market share in the same space.

Salesforce Service Cloud

8 th

LiveAgent

14 th

Category Ranking

In the Knowledge Management category, with 8792 customers Salesforce Service Cloud stands at 8th place by ranking, while LiveAgent with 4252 customers, is at the 14th place.

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Compare Salesforce Service Cloud vs LiveAgent customers by industry

Comparing Salesforce Service Cloud and LiveAgent customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while LiveAgent has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers LiveAgent Customers
CRM 256 17
Salesforce 226 2
Consulting 142 21
Technology 140 24
Retail 124 26
Cloud 120 9
SaaS 118 21
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Compare Salesforce Service Cloud vs LiveAgent customers by geography

Comparing Salesforce Service Cloud and LiveAgent customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Australia , while LiveAgent has more customers in United States Zimbabwe Canada .

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Compare Salesforce Service Cloud and LiveAgent with other technologies

Compare technologies in Knowledge Management with Salesforce Service Cloud and LiveAgent on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and LiveAgent compete against each other?

Salesforce Service Cloud and LiveAgent compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Knowledge Management Customer Engagement .

How does the market share of Salesforce Service Cloud and LiveAgent compare in the Knowledge Management market?

In the Knowledge Management market, Salesforce Service Cloud has a 0.78% market share in comparison to LiveAgent’s 0.38%. Since it has a better market share coverage, Salesforce Service Cloud holds the 8th spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while LiveAgent holds the 14th spot.

How many customers are acquired by Salesforce Service Cloud and LiveAgent in the Knowledge Management segment?

Salesforce Service Cloud has 8792 customers and LiveAgent has 4252 customers in the Knowledge Management segment. Salesforce Service Cloud has 4540 more customers than LiveAgent in this category.

What are the countries in which Salesforce Service Cloud and LiveAgent has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Australia .
LiveAgent has more customers in United States Zimbabwe Canada .

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