Catogories where Salesforce Service Cloud and KANA Express compete


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8748

Salesforce Service Cloud

7396

KANA Express

Current Customers

Comparing the customer bases of Salesforce Service Cloud and KANA Express, we can see that Salesforce Service Cloud has 8748 customers, while KANA Express has 7396 customers.

0.78%

Salesforce Service Cloud

0.66%

KANA Express

Market Share

Salesforce Service Cloud has a 0.78% market share in the Knowledge Management category, while KANA Express has a 0.66% market share in the same space.

Salesforce Service Cloud

8 th

KANA Express

9 th

Category Ranking

In the Knowledge Management category, with 8748 customers Salesforce Service Cloud stands at 8th place by ranking, while KANA Express with 7396 customers, is at the 9th place.

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Compare Salesforce Service Cloud vs KANA Express customers by industry

Comparing Salesforce Service Cloud and KANA Express customers by industry, we can see that Salesforce Service Cloud has more customers from the Salesforce Crm Technology industries, while KANA Express has more customers in Salesforce Crm Technology industries.

Industry Salesforce Service Cloud Customers KANA Express Customers
Salesforce 274 3
Crm 270 19
Technology 222 34
Retail 167 16
Consulting 165 23
Cloud Computing 158 15
Marketing 158 83
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Compare Salesforce Service Cloud vs KANA Express customers by geography

Comparing Salesforce Service Cloud and KANA Express customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Venezuela United Kingdom , while KANA Express has more customers in United States Vietnam United Kingdom .

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Compare Salesforce Service Cloud and KANA Express with other technologies

Compare technologies in Knowledge Management with Salesforce Service Cloud and KANA Express on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and KANA Express compete against each other?

Salesforce Service Cloud and KANA Express compete against each other in the Customer Experience Knowledge Management Contact Center Customer Engagement Customer Support Services .

How does the market share of Salesforce Service Cloud and KANA Express compare in the Knowledge Management market?

In the Knowledge Management market, Salesforce Service Cloud has a 0.78% market share in comparison to KANA Express’s 0.66%. Since it has a better market share coverage, Salesforce Service Cloud holds the 8th spot in Slintel’s Market Share Ranking Index for the Knowledge Management category, while KANA Express holds the 9th spot.

How many customers are acquired by Salesforce Service Cloud and KANA Express in the Knowledge Management segment?

Salesforce Service Cloud has 8748 customers and KANA Express has 7396 customers in the Knowledge Management segment. Salesforce Service Cloud has 1352 more customers than KANA Express in this category.

What are the countries in which Salesforce Service Cloud and KANA Express has more customers?

Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .
KANA Express has more customers in United States Vietnam United Kingdom .

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