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Technographics / Knowledge Management / LiveAgent
  • Technology Profile
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Last updated : Aug 03 2022

LiveAgent

Live Agent is a multi-channel, interactive and easy-to-use customer service software. Connect with your customers over FB, Twitter, Email, Phone.

  • Knowledge Management

Market Share of LiveAgent

  • Current Customer The number of companies that currently use LiveAgent
  • 7497
  • Market Share TIndicates the percentage of market accounted for by this technology in the Knowledge Management category.
  • 0.76%
  • Websites Added The number of companies that have started using LiveAgent in the past month.
  • 9
  • compared to last month
  • Websites Dropped The number of companies that have stopped using LiveAgent in the past month.
  • 2
  • compared to last month

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 60.40%, Zendesk with 18.20%, Atlassian Confluence with 4.56% market share.

Technology Domains Market Share Versus page
Wix 597167 60.40% LiveAgent vs Wix
Zendesk 179929 18.20% LiveAgent vs Zendesk
Atlassian Confluence 45074 4.56% LiveAgent vs Atlassian Confluence
Freshworks 26447 2.68% LiveAgent vs Freshworks
Bitrix24 16694 1.69% LiveAgent vs Bitrix24
TalentLMS 13497 1.37% LiveAgent vs TalentLMS
Quip 12175 1.23% LiveAgent vs Quip
Salesforce Service Cloud 11775 1.19% LiveAgent vs Salesforce Service Cloud
monday.com 7948 0.80% LiveAgent vs monday.com
Onna 6797 0.69% LiveAgent vs Onna
Yammer 5964 0.60% LiveAgent vs Yammer
KANA Express 5739 0.58% LiveAgent vs KANA Express
Wix Answers 5588 0.57% LiveAgent vs Wix Answers
Re:amaze 4680 0.47% LiveAgent vs Re:amaze
Zoho Desk 4295 0.43% LiveAgent vs Zoho Desk
IdeaScale 4142 0.42% LiveAgent vs IdeaScale
MangoApps 3458 0.35% LiveAgent vs MangoApps
SkyPrep 3132 0.32% LiveAgent vs SkyPrep
UserVoice 2555 0.26% LiveAgent vs UserVoice
Elium 2378 0.24% LiveAgent vs Elium

    Popular Comparisons

    Top Competitors and Alternatives of LiveAgent

    The top three of LiveAgent’s competitors in the Knowledge Management category are Wix with 60.40%, Zendesk with 18.20%, Atlassian Confluence with 4.56% market share.

    LiveAgent vs Wix
    LiveAgent vs Zendesk
    LiveAgent vs Atlassian Confluence
    LiveAgent vs Freshworks
    LiveAgent vs Bitrix24
    LiveAgent vs TalentLMS
    LiveAgent vs Quip
    LiveAgent vs Salesforce Service Cloud
    Technology Stack Analysis

    Compare Tech Stack of LiveAgent and Its Competitors

    Get the list of top 5 common technologies used by LiveAgent and its competitors.

    Customers of LiveAgent

    Around the world in 2022, over 5422 companies have started using LiveAgent as Knowledge Management tool.

    Customers Employee Range City Region Country Social Links
    Accenture 10,000+ Chicago Illinois United States
    CBS Corporation 10,000+ New York City New York United States
    Vodafone 10,000+ Newbury England United Kingdom
    Marriott Vacations Worldwide 10,000+ Orlando Florida United States
    Ethiopian Airlines 10,000+ Addis Ababa Addis Ababa Ethiopia
    SpringHill Suites By Marriott Annapolis 10,000+ Bethesda Maryland United States
    ON Semiconductor 10,000+ Phoenix Arizona United States
    Cisco Systems 10,000+ San Jose California United States
    Marriott 10,000+ Pretoria Gauteng South Africa
    Element Huntsville 10,000+ Huntsville Alabama United States

    Find which LiveAgent customers are ready to buy from you by using Slintel's buying intent score.

    LiveAgent Customers by Industry

    The three top industries that use LiveAgent for Knowledge Management are Technology (88), Marketing (87), Seo (70).

    LiveAgent Customers by Employee Count

    The majority of LiveAgent’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (1953 companies), 20 - 49 employees (1713 companies), 100 - 249 employees (908 companies).

    LiveAgent Customers by Geography

    The top three geographies of LiveAgent for knowledge-management are the United States with 3718(49.59%), United Kingdom with 516(6.88%), Canada with 309(4.12%) customers respectively.

    Employees of LiveAgent

    Download Slintel’s Chrome Extension to get verified contact data of LiveAgent employees.

    Also see other Products/Services by LiveAgent in:

    • Personalization Behavioral Targeting
    • Sales Management
    • Instant Messaging And Chat
    • Knowledge Management
    • Helpdesk Tools

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top LiveAgent competitors?

    LiveAgent’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of LiveAgent competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet.You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Atlassian Confluence .

    What is LiveAgent customer distribution based on company size?

    The majority of LiveAgent’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (1953 companies), 20 - 49 employees (1713 companies), 100 - 249 employees (908 companies). You can view a distribution chart of LiveAgent customers by company size here.

    What is LiveAgent market share in the knowledge-management?

    LiveAgent has market share of 0.76% in knowledge-management market. LiveAgent competes with 129 competitor tools in knowledge-management category. The top alternatives for LiveAgent knowledge-management tool are Wix with 60.40%, Zendesk with 18.20%, Atlassian Confluence with 4.56% market share.

    What are the top industries that use LiveAgent?

    Top industries that use LiveAgent for knowledge-management are Technology (88), Marketing (87), Seo (70).

    What are the top countries that use LiveAgent?

    Around the world in 2022, over 5422 companies have started using LiveAgent as knowledge-management tool. Companies using LiveAgent for knowledge-management are majorly from United States with 3718 customers. 49.59% of LiveAgent customers are from the United States. Other top countries using LiveAgent are United Kingdom and Canada with 516(6.88%) and 309(4.12%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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