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Comparing Zendesk and MiContact Center customers based on their geographic location, we can see that Zendesk has more customers in United States , United Kingdom and India , while MiContact Center has more customers in United States , United Kingdom and Netherlands .
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Zendesk and MiContact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management .
In the Interactive Voice Response (IVR) market, Zendesk has a 90.44% market share in comparison to MiContact Center’s 0.14%. Since it has a better market share coverage, Zendesk holds the 1st spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while MiContact Center holds the 9th spot.
Zendesk has 178997 customers and MiContact Center has 284 customers in the Interactive Voice Response (IVR) segment. Zendesk has 178713 more customers than MiContact Center in this category.
Zendesk has more customers in
United States
,
United Kingdom
and
India
.
MiContact Center has more customers in
United States
,
United Kingdom
and
Netherlands
.
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