Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Zendesk
Zendesk competes with other products in
the
Customer Experience,
Instant Messaging And Chat,
Knowledge Management
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Zendesk has
185024 customers in
210 countries.
MiContact Center
MiContact Center competes with other products
in the Project Collaboration,
Contact Center,
Interactive Voice Response (IVR),
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
MiContact Center has
289 customers in
30 countries.
Categories where Zendesk and MiContact Center compete
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Customer Technology Stack
Analysis
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Compare Zendesk vs MiContact Center customers by geography
Comparing Zendesk and MiContact Center customers based on their geographic location, we can see that Zendesk has more customers in United States , United Kingdom and India , while MiContact Center has more customers in United States , United Kingdom and Netherlands .
Zendesk
MiContact Center
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs MiContact Center’s target audience.
Zendesk
MiContact Center
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and MiContact Center compete against each other?
Zendesk and MiContact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management .
How does the market share of Zendesk and MiContact Center compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Zendesk has a 90.61% market share in comparison to MiContact Center’s 0.14%. Since it has a better market share coverage, Zendesk holds the 1st spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while MiContact Center holds the 9th spot.
How many customers are acquired by Zendesk and MiContact Center in the Interactive Voice Response (IVR) segment?
Zendesk has 185024 customers and MiContact Center has 289 customers in the Interactive Voice Response (IVR) segment. Zendesk has 184735 more customers than MiContact Center in this category.
What are the countries in which Zendesk and MiContact Center has more customers?
Zendesk has more customers in
United States
,
United Kingdom
and
India
.
MiContact Center has more customers in
United States
,
United Kingdom
and
Netherlands
.
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