Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
Copy link
Bookmark this page
- Copy link
- Bookmark this page
Save for later
Zendesk
Zendesk competes with other products in
the
Knowledge Management
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Zendesk has
182962 customers in
211 countries.
Genesys PureCloud
Genesys PureCloud competes with other products
in the Project Collaboration,
Contact Center
Customer Experience
Instant Messaging And Chat
Interactive Voice Response (IVR)
Auto Dialer
Communication
Customer Engagement
Customer Satisfaction Ratings
Fax Server
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Genesys PureCloud has
1274 customers in
62 countries.
Categories where Zendesk and Genesys PureCloud compete
Choose Technologies to compare
Customer Technology Stack
Analysis
Find out what companies are built with
Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.
Compare Zendesk vs Genesys PureCloud customers by geography
Comparing Zendesk and Genesys PureCloud customers based on their geographic location, we can see that Zendesk has more customers in United States U.s. Virgin Islands India , while Genesys PureCloud has more customers in United States Vietnam United Kingdom .
Zendesk
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Genesys PureCloud’s target audience.
Zendesk
New
2 Customer
Lost
0 Customer
Genesys PureCloud
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys PureCloud compete against each other?
Zendesk and Genesys PureCloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Interactive Voice Response (IVR) Auto Dialer .
How does the market share of Zendesk and Genesys PureCloud compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Zendesk has a 90.86% market share in comparison to Genesys PureCloud’s 0.63%. Since it has a better market share coverage, Zendesk holds the 1st spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Genesys PureCloud holds the 6th spot.
How many customers are acquired by Zendesk and Genesys PureCloud in the Interactive Voice Response (IVR) segment?
Zendesk has 182962 customers and Genesys PureCloud has 1274 customers in the Interactive Voice Response (IVR) segment. Zendesk has 181688 more customers than Genesys PureCloud in this category.
What are the countries in which Zendesk and Genesys PureCloud has more customers?
Zendesk has more customers in
United States
U.s. Virgin Islands
India
.
Genesys PureCloud has more customers in
United States
Vietnam
United Kingdom
.
Choose Technologies to compare
-
-
-
Marketo
Criteo
Drift
PayPal
Stripe
Shopify
Tableau Software
Slintel Chrome Extension
Save 15 hours a week on sales research
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
