Comparing the customer bases of Zendesk and Genesys PureCloud we can see that Zendesk has 182962 customers, while Genesys PureCloud has 1274 customers. In the Interactive Voice Response (IVR) category, with 182962 customers Zendesk stands at 1st place by ranking, while Genesys PureCloud with 1274 customers, is at the 6th place.
Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.
Comparing Zendesk and Genesys PureCloud customers based on their geographic location, we can see that Zendesk has more customers in United States U.s. Virgin Islands India , while Genesys PureCloud has more customers in United States Vietnam United Kingdom .
Gain actionable insights about the buying patterns of Zendesk vs Genesys PureCloud’s target audience.
Find answers to the most often asked questions by users.
Zendesk and Genesys PureCloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Interactive Voice Response (IVR) Auto Dialer .
In the Interactive Voice Response (IVR) market, Zendesk has a 90.86% market share in comparison to Genesys PureCloud’s 0.63%. Since it has a better market share coverage, Zendesk holds the 1st spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Genesys PureCloud holds the 6th spot.
Zendesk has 182962 customers and Genesys PureCloud has 1274 customers in the Interactive Voice Response (IVR) segment. Zendesk has 181688 more customers than Genesys PureCloud in this category.
Zendesk has more customers in
U.s. Virgin Islands
Genesys PureCloud has more customers in United States Vietnam United Kingdom .
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.