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Technologies / Zendesk Vs Bright Pattern
Last update : Aug 03 2022

Zendesk Vs Bright Pattern : In-Depth Comparison

Not sure if Zendesk, or Bright Pattern is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where Zendesk and Bright Pattern compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs Bright Pattern customers by industry, by geography and by buying patterns.

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Zendesk

Zendesk competes with other products in the Instant Messaging And Chat, Knowledge Management, categories. It has a market share in the Interactive Voice Response (IVR) category, and Zendesk has 179929 customers in 210 countries.

Bright Pattern

Bright Pattern competes with other products in the Project Collaboration, Contact Center, Customer Experience, Interactive Voice Response (IVR), Communication, Predictive Dialer, System Administration categories. It has a market share in the Interactive Voice Response (IVR) category, and Bright Pattern has 109 customers in 13 countries.

Categories where Zendesk and Bright Pattern compete

  • Contact Center
  • Customer Experience
  • Interactive Voice Response (IVR)
  • Communication
  • Instant Messaging And Chat

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  • Zendesk
  • Bright Pattern
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    Comparing the customer bases of Zendesk and Bright Pattern

    Comparing the customer bases of Zendesk and Bright Pattern we can see that Zendesk has 179929 customers, while Bright Pattern has 109 customers. In the Interactive Voice Response (IVR) category, with 179929 customers Zendesk stands at 1st place by ranking, while Bright Pattern with 109 customers, is at the 16th place.

    Zendesk
    1 st
    179929 Customer
    Bright Pattern
    16 th
    109 Customer

    Comparing the market share of Zendesk and Bright Pattern

    Zendesk has a 90.39% market share in the Interactive Voice Response (IVR) category, while Bright Pattern has a 0.05% market share in the same space.

    90.39%

    Zendesk

    0.05%

    Bright Pattern

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    Compare Zendesk vs Bright Pattern customers by geography

    Comparing Zendesk and Bright Pattern customers based on their geographic location, we can see that Zendesk has more customers in United States , United Kingdom and India , while Bright Pattern has more customers in United States , United Kingdom and Chile .

    Zendesk
    Bright Pattern

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Zendesk vs Bright Pattern’s target audience.

    Zendesk
    New
    2 Customer
    Lost
    0 Customer
    Bright Pattern

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Zendesk and Bright Pattern compete against each other?

    Zendesk and Bright Pattern compete against each other in the Contact Center, Customer Experience, Interactive Voice Response (IVR), Communication, Instant Messaging And Chat .

    How does the market share of Zendesk and Bright Pattern compare in the Interactive Voice Response (IVR) market?

    In the Interactive Voice Response (IVR) market, Zendesk has a 90.39% market share in comparison to Bright Pattern’s 0.05%. Since it has a better market share coverage, Zendesk holds the 1st spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Bright Pattern holds the 16th spot.

    How many customers are acquired by Zendesk and Bright Pattern in the Interactive Voice Response (IVR) segment?

    Zendesk has 179929 customers and Bright Pattern has 109 customers in the Interactive Voice Response (IVR) segment. Zendesk has 179820 more customers than Bright Pattern in this category.

    What are the countries in which Zendesk and Bright Pattern has more customers?

    Zendesk has more customers in United States , United Kingdom and India .
    Bright Pattern has more customers in United States , United Kingdom and Chile .

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