About Zendesk

Discover Zendesk IVR tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the IVR market like Magnetic North, RingCentral Contact Center etc.

CURRENT CUSTOMERS

33583

MARKET SHARE

37.74%

WEBSITES ADDED

WEBSITES DROPPED

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Companies Using Zendesk

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Website	Employee range	City	Region	Country
Downer Edi Ltd	10k+	Ryde	New South Wales	Australia
Baycare Medical Group	10k+	Tampa	Florida	United States
Time Inc.	10k+	New York	New York	United States
Champs Sports	10k+	Bradenton	Florida	United States
Service Corp International	10k+	Houston	Texas	United States
Trugreen	10k+	Memphis	Tennessee	United States
Dictionary.com	10k+	Oakland	California	United States
Nordstrom	10k+	Seattle	Washington	United States
Swedbank	10k+	Vilnius	Vilniaus Apskritis	Lithuania
Etisalat	10k+	Abu Dhabi	Abu Dhabi	United Arab Emirates

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Top Alternatives & Competitors of Zendesk

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Technology	Domains	Market Share	Versus page
Magnetic North	42753	48.05%	Zendesk vs Magnetic North
RingCentral Contact Center	2795	3.14%	Zendesk vs RingCentral Contact Center
Aspect Zipwire	1628	1.83%	Zendesk vs Aspect Zipwire
Ytel Platform	1341	1.51%	Zendesk vs Ytel Platform
Aspect CXP Pro	1079	1.21%	Zendesk vs Aspect CXP Pro
MiContact Center	1061	1.19%	Zendesk vs MiContact Center
Genesys	985	1.11%	Zendesk vs Genesys
Genesys PureCloud	698	0.78%	Zendesk vs Genesys PureCloud
Five9	652	0.73%	Zendesk vs Five9
UJET	366	0.41%	Zendesk vs UJET
Talkdesk	305	0.34%	Zendesk vs Talkdesk
NICE inContact	271	0.30%	Zendesk vs NICE inContact
MessageBird	192	0.22%	Zendesk vs MessageBird
LiveOps	172	0.19%	Zendesk vs LiveOps
NewVoiceMedia	140	0.16%	Zendesk vs NewVoiceMedia
CallFire	134	0.15%	Zendesk vs CallFire
Bright Pattern	124	0.14%	Zendesk vs Bright Pattern
Sharpen	120	0.13%	Zendesk vs Sharpen
Cloudagent	101	0.11%	Zendesk vs Cloudagent
Ameyo	95	0.11%	Zendesk vs Ameyo

See All 41 Zendesk Alternatives & Competitors

Zendesk Customers by Employee Count

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Zendesk Customers by Industry

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Zendesk Customers by Country

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FAQs about Zendesk

Who are the top Zendesk competitors?

Zendesk’s Top competitors in the ivr category are Magnetic North RingCentral Contact Center Aspect Zipwire. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Magnetic North Zendesk vs RingCentral Contact Center Zendesk vs Aspect Zipwire .

What is Zendesk customer distribution based on company size?

Majority of Zendesk’s customers for the ivr category fall in the Unknown company size 9300 11-50 company size 8581 1-10 company size 7592 . View a distribution chart of Zendesk customers by company size here.

What is Zendesk market share in the file-sharing market?

Zendesk has market share of 37.74% in ivr market. Zendesk competes with 41 competitor tools in ivr category. Top alternatives for Zendesk ivr tool are Magnetic North with 48.05% RingCentral Contact Center with 3.14% Aspect Zipwire with 1.83% market share.

What are the top industries that use Zendesk?

Top industries that use Zendesk for ivr are Software 5494 Information Technology 3112 E-Commerce 2309 and etc. Zendesk is also used for ivr in 5 other categories like Instant Messaging & Chat Knowledge Management Customer Experience IVR etc.

What are the top countries that use Zendesk?

Around the world in 2020, over companies have started using Zendesk as ivr tool. Companies using Zendesk for ivr are majorly from United States with 12686 customers. 47.64% of Zendesk customers are from the US. Other top countries using Zendesk are Unknown United Kingdom with 3077(11.56%) 1961(7.36%) customers respectively.