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About Zendesk
Discover Zendesk IVR tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the IVR market like Magnetic North Genesys etc.
CURRENT CUSTOMERS The number of companies that currently use Zendesk
74757
MARKET SHARE Indicates the percentage of market accounted for by this technology in the IVR category.
75.04%
WEBSITES DROPPED The number of companies that have stopped using Zendesk in the past month.
55
Want more insights on Zendesk's customers, market share, and contract renewals?
Companies Using Zendesk
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Top Alternatives & Competitors of Zendesk
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Zendesk Customers by Employee Count
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Zendesk Customers by Industry
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Zendesk Customers by Country
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Who are the top Zendesk competitors?
Zendesk’s Top competitors in the ivr category are Magnetic North Genesys Sharpen. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Magnetic North Zendesk vs Genesys Zendesk vs Sharpen .
What is Zendesk customer distribution based on company size?
Majority of Zendesk’s customers for the ivr category fall in the company size of 11-50 employees (19576 companies) 1-10 employees (18468 companies) 51-200 employees (10592 companies) . You can view a distribution chart of Zendesk customers by company size here.
What is Zendesk market share in the ivr?
Zendesk has market share of 75.04% in ivr market. Zendesk competes with 42 competitor tools in ivr category. Top alternatives for Zendesk ivr tool are Magnetic North with 6.44% Genesys with 4.70% Sharpen with 3.37% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for ivr are Technology (851) SaaS (836) Marketing (714) . Zendesk is also used in 5 other categories like Instant Messaging & Chat Contact Center Customer Experience IVR etc.
What are the top countries that use Zendesk?
Around the world in 2021, over 57117 companies have started using Zendesk as ivr tool. Companies using Zendesk for ivr are majorly from United States with 26450 customers. 48.80% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom Canada with 4930(9.09%) 2171(4.01%) customers respectively.