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Talkdesk
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Talkdesk is an enterprise cloud contact center platform that helps IBM, Shopify and 1,400 other enterprises improve customer satisfaction and agent productivity.
Market Share of Talkdesk
- Current Customer The number of companies that currently use Talkdesk
- 729
- Websites Added The number of companies that have started using Talkdesk in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Talkdesk in the past month.
NA- compared to last month
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.
Popular Comparisons
Top Competitors and Alternatives of Talkdesk
The top three of Talkdesk’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.
Technology Stack Analysis
Compare Tech Stack of Talkdesk and Its Competitors
Get the list of top 5 common technologies used by Talkdesk and its competitors.
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Customers of Talkdesk
Around the world in 2023, over 634 companies have started using Talkdesk as Interactive Voice Response (IVR) tool.
Find which Talkdesk customers are ready to buy from you by using Slintel's buying intent score.
Talkdesk Customers by Industry
The three top industries that use Talkdesk for Interactive Voice Response (IVR) are Technology (39), Retail (20), Saas (20).
Talkdesk Customers by Employee Count
The majority of Talkdesk’s customers for the ivr category fall in the company size of 100 - 249 employees (159 companies), 20 - 49 employees (97 companies), 0 - 9 employees (93 companies).
Talkdesk Customers by Geography
The top three geographies of Talkdesk for ivr are the United States with 543(74.49%), United Kingdom with 38(5.21%), Canada with 32(4.39%) customers respectively.
Employees of Talkdesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Talkdesk competitors?
Talkdesk’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Talkdesk competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Talkdesk and 40,000 other technologies on the internet.You can also compare Talkdesk and its feature with top competitors here : Talkdesk vs Zendesk Talkdesk vs Genesys Talkdesk vs NICE inContact .
What is Talkdesk customer distribution based on company size?
The majority of Talkdesk’s customers for the ivr category fall in the company size of 100 - 249 employees (159 companies), 20 - 49 employees (97 companies), 0 - 9 employees (93 companies). You can view a distribution chart of Talkdesk customers by company size .
What is Talkdesk market share in the ivr?
Talkdesk has market share of 0.42% in ivr market. Talkdesk competes with 43 competitor tools in ivr category. The top alternatives for Talkdesk ivr tool are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.
What are the top industries that use Talkdesk?
Top industries that use Talkdesk for ivr are Technology (39), Retail (20), Saas (20).
What are the top countries that use Talkdesk?
Around the world in 2023, over 634 companies have started using Talkdesk as ivr tool. Companies using Talkdesk for ivr are majorly from United States with 543 customers. 74.49% of Talkdesk customers are from the United States. Other top countries using Talkdesk are United Kingdom and Canada with 38(5.21%) and 32(4.39%) customers respectively.
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