Discover NICE inContact IVR tool - Top alternatives, customer information and buyer intent data. Compare NICE inContact with the biggest competitors in the IVR market like Magnetic North Zendesk etc.
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NICE inContact’s Top competitors in the ivr category are Magnetic North Zendesk RingCentral Contact Center. You can view a full list of NICE inContact competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet.You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Magnetic North NICE inContact vs Zendesk NICE inContact vs RingCentral Contact Center .
Majority of NICE inContact’s customers for the ivr category fall in the company size of 201-500 employees (90 companies) 11-50 employees (86 companies) 1-10 employees (58 companies) . You can view a distribution chart of NICE inContact customers by company size here.
NICE inContact has market share of 0.55% in ivr market. NICE inContact competes with 40 competitor tools in ivr category. Top alternatives for NICE inContact ivr tool are Magnetic North with 49.10% Zendesk with 39.17% RingCentral Contact Center with 3.02% market share.
Top industries that use NICE inContact for ivr are Software (67) Information Technology (57) Telecommunications (30) . NICE inContact is also used in 5 other categories like Call Recording Communication IVR Contact Center etc.
Around the world in 2021, over 406 companies have started using NICE inContact as ivr tool. Companies using NICE inContact for ivr are majorly from United States with 322 customers. 76.48% of NICE inContact customers are from the United States. Other top countries using NICE inContact are United Kingdom Australia with 24(5.70%) 8(1.90%) customers respectively.