Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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NICE inContact
Yes, I use this too
No, I don't use this
NICE inContact's cloud call center software enables better customer service with automatic call distribution , interactive voice response , skills-based routing, speech recognition, inbound/outbound a...nd call blending, workforce management , workforce optimization and the only no-pause dialer on the market. Read more
Market Share of NICE inContact
- Current Customer The number of companies that currently use NICE inContact
- 2577
- Websites Added The number of companies that have started using NICE inContact in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using NICE inContact in the past month.
NA- compared to last month
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, Five9 with 1.46% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, Five9 with 1.46% market share.
Technology Stack Analysis
Compare Tech Stack of NICE inContact and Its Competitors
Get the list of top 5 common technologies used by NICE inContact and its competitors.
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Customers of NICE inContact
Around the world in 2023, over 1864 companies have started using NICE inContact as Interactive Voice Response (IVR) tool.
Find which NICE inContact customers are ready to buy from you by using Slintel's buying intent score.
NICE inContact Customers by Industry
The three top industries that use NICE inContact for Interactive Voice Response (IVR) are Technology (41), Managed Services (35), Healthcare (32).
NICE inContact Customers by Employee Count
The majority of NICE inContact’s customers for the ivr category fall in the company size of 0 - 9 employees (690 companies), 20 - 49 employees (370 companies), 100 - 249 employees (340 companies).
NICE inContact Customers by Geography
The top three geographies of NICE inContact for ivr are the United States with 2297(89.13%), United Kingdom with 70(2.72%), Canada with 49(1.90%) customers respectively.
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of NICE inContact competitors . Slintel uses advanced data mining and AI algorithms to track customers and of NICE inContact and 40,000 other technologies on the internet.You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Zendesk NICE inContact vs Genesys NICE inContact vs Five9 .
What is NICE inContact customer distribution based on company size?
The majority of NICE inContact’s customers for the ivr category fall in the company size of 0 - 9 employees (690 companies), 20 - 49 employees (370 companies), 100 - 249 employees (340 companies). You can view a distribution chart of NICE inContact customers by company size .
What is NICE inContact market share in the ivr?
NICE inContact has market share of 1.48% in ivr market. NICE inContact competes with 43 competitor tools in ivr category. The top alternatives for NICE inContact ivr tool are Zendesk with 90.24%, Genesys with 3.39%, Five9 with 1.46% market share.
What are the top industries that use NICE inContact?
Top industries that use NICE inContact for ivr are Technology (41), Managed Services (35), Healthcare (32).
What are the top countries that use NICE inContact?
Around the world in 2023, over 1864 companies have started using NICE inContact as ivr tool. Companies using NICE inContact for ivr are majorly from United States with 2297 customers. 89.13% of NICE inContact customers are from the United States. Other top countries using NICE inContact are United Kingdom and Canada with 70(2.72%) and 49(1.90%) customers respectively.
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