Comparing the customer bases of NewVoiceMedia and Genesys PureCloud we can see that NewVoiceMedia has 1318 customers, while Genesys PureCloud has 1281 customers. In the Interactive Voice Response (IVR) category, with 1318 customers NewVoiceMedia stands at 5th place by ranking, while Genesys PureCloud with 1281 customers, is at the 6th place.
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Comparing NewVoiceMedia and Genesys PureCloud customers based on their geographic location, we can see that NewVoiceMedia has more customers in United States Uruguay India , while Genesys PureCloud has more customers in United States Vietnam United Kingdom .
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NewVoiceMedia and Genesys PureCloud compete against each other in the Communication Contact Center Interactive Voice Response (IVR) VoIP And SIP Auto Dialer .
In the Interactive Voice Response (IVR) market, NewVoiceMedia has a 0.68% market share in comparison to Genesys PureCloud’s 0.66%. Since it has a better market share coverage, NewVoiceMedia holds the 5th spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Genesys PureCloud holds the 6th spot.
NewVoiceMedia has 1318 customers and Genesys PureCloud has 1281 customers in the Interactive Voice Response (IVR) segment. NewVoiceMedia has 37 more customers than Genesys PureCloud in this category.
NewVoiceMedia has more customers in
Genesys PureCloud has more customers in United States Vietnam United Kingdom .
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