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Technologies / NewVoiceMedia Vs Genesys PureCloud
Last update : Jun 10 2022

NewVoiceMedia Vs Genesys PureCloud : In-Depth Comparison

Not sure if NewVoiceMedia, or Genesys PureCloud is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where NewVoiceMedia and Genesys PureCloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between NewVoiceMedia vs Genesys PureCloud customers by industry, by geography and by buying patterns.
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NewVoiceMedia

NewVoiceMedia competes with other products in the Call Recording categories. It has a market share in the Interactive Voice Response (IVR) category, and NewVoiceMedia has 1318 customers in 51 countries.

Genesys PureCloud

Genesys PureCloud competes with other products in the Project Collaboration, Communication Contact Center Interactive Voice Response (IVR) VoIP And SIP Auto Dialer Customer Engagement Customer Experience Customer Satisfaction Ratings Fax Server categories. It has a market share in the Interactive Voice Response (IVR) category, and Genesys PureCloud has 1281 customers in 61 countries.

Categories where NewVoiceMedia and Genesys PureCloud compete

  • Communication
  • Contact Center
  • Interactive Voice Response (IVR)
  • VoIP And SIP
  • Auto Dialer

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Comparing the customer bases of NewVoiceMedia and Genesys PureCloud

Comparing the customer bases of NewVoiceMedia and Genesys PureCloud we can see that NewVoiceMedia has 1318 customers, while Genesys PureCloud has 1281 customers. In the Interactive Voice Response (IVR) category, with 1318 customers NewVoiceMedia stands at 5th place by ranking, while Genesys PureCloud with 1281 customers, is at the 6th place.

NewVoiceMedia
5 th
1318 Customer
Genesys PureCloud
6 th
1281 Customer

Comparing the market share of NewVoiceMedia and Genesys PureCloud

NewVoiceMedia has a 0.68% market share in the Interactive Voice Response (IVR) category, while Genesys PureCloud has a 0.66% market share in the same space.

0.68%

NewVoiceMedia

0.66%

Genesys PureCloud

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Compare NewVoiceMedia vs Genesys PureCloud customers by geography

Comparing NewVoiceMedia and Genesys PureCloud customers based on their geographic location, we can see that NewVoiceMedia has more customers in United States Uruguay India , while Genesys PureCloud has more customers in United States Vietnam United Kingdom .

NewVoiceMedia
Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of NewVoiceMedia vs Genesys PureCloud’s target audience.

NewVoiceMedia
Genesys PureCloud

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which NewVoiceMedia and Genesys PureCloud compete against each other?

NewVoiceMedia and Genesys PureCloud compete against each other in the Communication Contact Center Interactive Voice Response (IVR) VoIP And SIP Auto Dialer .

How does the market share of NewVoiceMedia and Genesys PureCloud compare in the Interactive Voice Response (IVR) market?

In the Interactive Voice Response (IVR) market, NewVoiceMedia has a 0.68% market share in comparison to Genesys PureCloud’s 0.66%. Since it has a better market share coverage, NewVoiceMedia holds the 5th spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Genesys PureCloud holds the 6th spot.

How many customers are acquired by NewVoiceMedia and Genesys PureCloud in the Interactive Voice Response (IVR) segment?

NewVoiceMedia has 1318 customers and Genesys PureCloud has 1281 customers in the Interactive Voice Response (IVR) segment. NewVoiceMedia has 37 more customers than Genesys PureCloud in this category.

What are the countries in which NewVoiceMedia and Genesys PureCloud has more customers?

NewVoiceMedia has more customers in United States Uruguay India .
Genesys PureCloud has more customers in United States Vietnam United Kingdom .

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