Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Genesys PureCloud
Genesys PureCloud competes with other products in
the
Communication
Contact Center
Fax Server
Interactive Voice Response (IVR)
Unified Communications
VoIP And SIP
Auto Dialer
Customer Engagement
Customer Experience
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Genesys PureCloud has
1274 customers in
62 countries.
Talkdesk
Talkdesk competes with other products
in the Project Collaboration,
Call Recording
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Talkdesk has
729 customers in
39 countries.
Categories where Genesys PureCloud and Talkdesk compete
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Customer Technology Stack
Analysis
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Compare Genesys PureCloud vs Talkdesk customers by geography
Comparing Genesys PureCloud and Talkdesk customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States Vietnam United Kingdom , while Talkdesk has more customers in United States Venezuela Canada .
Genesys PureCloud
Talkdesk
Customer Movements for this month
Gain actionable insights about the buying patterns of Genesys PureCloud vs Talkdesk’s target audience.
Genesys PureCloud
Talkdesk
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Talkdesk compete against each other?
Genesys PureCloud and Talkdesk compete against each other in the Communication Contact Center Fax Server Interactive Voice Response (IVR) Unified Communications .
How does the market share of Genesys PureCloud and Talkdesk compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Genesys PureCloud has a 0.63% market share in comparison to Talkdesk’s 0.36%. Since it has a better market share coverage, Genesys PureCloud holds the 6th spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Talkdesk holds the 7th spot.
How many customers are acquired by Genesys PureCloud and Talkdesk in the Interactive Voice Response (IVR) segment?
Genesys PureCloud has 1274 customers and Talkdesk has 729 customers in the Interactive Voice Response (IVR) segment. Genesys PureCloud has 545 more customers than Talkdesk in this category.
What are the countries in which Genesys PureCloud and Talkdesk has more customers?
Genesys PureCloud has more customers in
United States
Vietnam
United Kingdom
.
Talkdesk has more customers in
United States
Venezuela
Canada
.
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