Comparing the customer bases of Genesys and Magnetic North we can see that Genesys has 5882 customers, while Magnetic North has 54 customers. In the Interactive Voice Response (IVR) category, with 5882 customers Genesys stands at 2nd place by ranking, while Magnetic North with 54 customers, is at the 19th place.
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Comparing Genesys and Magnetic North customers based on their geographic location, we can see that Genesys has more customers in United States , United Kingdom and Australia , while Magnetic North has more customers in United Kingdom , United States and Canada .
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Genesys and Magnetic North compete against each other in the Contact Center, Interactive Voice Response (IVR), Communication, Customer Experience .
In the Interactive Voice Response (IVR) market, Genesys has a 3.39% market share in comparison to Magnetic North’s 0.03%. Since it has a better market share coverage, Genesys holds the 2nd spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Magnetic North holds the 19th spot.
Genesys has 5882 customers and Magnetic North has 54 customers in the Interactive Voice Response (IVR) segment. Genesys has 5828 more customers than Magnetic North in this category.
Genesys has more customers in
Magnetic North has more customers in United Kingdom , United States and Canada .
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