Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Genesys
Genesys competes with other products in
the
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Genesys has
6490 customers in
115 countries.
Five9
Five9 competes with other products
in the Project Collaboration,
Communication
Contact Center
Customer Experience
Interactive Voice Response (IVR)
Auto Dialer
Call Recording
Customer Communications Management
Customer Engagement
Customer Success
Fax Server
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Five9 has
2827 customers in
60 countries.
Categories where Genesys and Five9 compete
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Customer Technology Stack
Analysis
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Compare Genesys vs Five9 customers by geography
Comparing Genesys and Five9 customers based on their geographic location, we can see that Genesys has more customers in United States Tanzania Australia , while Five9 has more customers in United States Turkey United Kingdom .
Genesys
Five9
Customer Movements for this month
Gain actionable insights about the buying patterns of Genesys vs Five9’s target audience.
Genesys
Five9
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Five9 compete against each other?
Genesys and Five9 compete against each other in the Communication Contact Center Customer Experience Interactive Voice Response (IVR) Auto Dialer .
How does the market share of Genesys and Five9 compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Genesys has a 3.22% market share in comparison to Five9’s 1.40%. Since it has a better market share coverage, Genesys holds the 2nd spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Five9 holds the 4th spot.
How many customers are acquired by Genesys and Five9 in the Interactive Voice Response (IVR) segment?
Genesys has 6490 customers and Five9 has 2827 customers in the Interactive Voice Response (IVR) segment. Genesys has 3663 more customers than Five9 in this category.
What are the countries in which Genesys and Five9 has more customers?
Genesys has more customers in
United States
Tanzania
Australia
.
Five9 has more customers in
United States
Turkey
United Kingdom
.
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