Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
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Customers by Geo
Employees
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Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
- Interactive Voice Response (IVR)
Market Share of Genesys PureCloud
- Current Customer The number of companies that currently use Genesys PureCloud
- 1281
- Websites Added The number of companies that have started using Genesys PureCloud in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys PureCloud in the past month.
NA- compared to last month
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.70%Genesys with 3.29%NICE inContact with 1.49% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.70%Genesys with 3.29%NICE inContact with 1.49% market share.
Technology Stack Analysis
Compare Tech Stack of Genesys PureCloud and Its Competitors
Get the list of top 5 common technologies used by Genesys PureCloud and its competitors.
Customers of Genesys PureCloud
Around the world in 2022, over 1099 companies have started using Genesys PureCloud as Interactive Voice Response (IVR) tool.
Find which Genesys PureCloud customers are ready to buy from you by using Slintel's buying intent score.
Genesys PureCloud Customers by Industry
The three top industries that use Genesys PureCloud for Interactive Voice Response (IVR) are Marketing (25)Customer Experience (19)Customer Service (19).
Genesys PureCloud Customers by Employee Count
The majority of Genesys PureCloud’s customers for the ivr category fall in the company size of 100 - 249 employees (215 companies)20 - 49 employees (191 companies)0 - 9 employees (164 companies).
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for ivr are the United States with 688(53.71%)Australia with 185(14.44%)United Kingdom with 53(4.14%) customers respectively.
Employees of Genesys PureCloud
Download Slintel’s Chrome Extension to get verified contact data of Genesys PureCloud employees.
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the ivr category are ZendeskGenesysNICE inContact. You can view a full list of Genesys PureCloud competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Zendesk Genesys PureCloud vs Genesys Genesys PureCloud vs NICE inContact .
What is Genesys PureCloud customer distribution based on company size?
The majority of Genesys PureCloud’s customers for the ivr category fall in the company size of 100 - 249 employees (215 companies)20 - 49 employees (191 companies)0 - 9 employees (164 companies). You can view a distribution chart of Genesys PureCloud customers by company size .
What is Genesys PureCloud market share in the ivr?
Genesys PureCloud has market share of 0.66% in ivr market. Genesys PureCloud competes with 43 competitor tools in ivr category. The top alternatives for Genesys PureCloud ivr tool are Zendesk with 90.70%Genesys with 3.29%NICE inContact with 1.49%market share.
What are the top industries that use Genesys PureCloud?
Top industries that use Genesys PureCloud for ivr are Marketing (25)Customer Experience (19)Customer Service (19).
What are the top countries that use Genesys PureCloud?
Around the world in 2022, over 1099 companies have started using Genesys PureCloud as ivr tool. Companies using Genesys PureCloud for ivr are majorly from United States with 688 customers. 53.71% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are Australia United Kingdom with 185(14.44%) 53(4.14%) customers respectively.
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