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Genesys Technographics

About Genesys

Discover Genesys IVR tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the IVR market like Zendesk Magnetic North etc.

Want more insights on Genesys's customers, market share, and contract renewals?

Companies Using Genesys

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Website Employee range City Region Country Social Links
IHS Markit 10k+ London England United Kingdom
Telefónica 10k+ Madrid Madrid Spain
LTI - Larsen & Toubro Infotech 10k+ Edison New Jersey United States
UnitedHealth Group 10k+ Minneapolis Minnesota United States
Cognizant 10k+ Teaneck New Jersey United States
Vodafone 10k+ Newbury West Berkshire United Kingdom
PayPal 10k+ San Jose California United States
Qualfon 10k+ Coeur D'alene Idaho United States
R1 RCM 10k+ Chicago Illinois United States
American Express 10k+ New York New York United States
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Compare Genesys With Its Top Competitors.

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Top Alternatives & Competitors of Genesys

Discover competitors of Genesys to find prospects, market share, technology movements, buying patterns and compare technologies against each other.

Get insights On All 42 Genesys Alternatives & Competitors

Genesys Customers by Employee Count

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Genesys Customers by Industry

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industries they are tapping into

Genesys Customers by Country

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city and pin codes.

Filter Genesys’s Customers By Size, Industry, and Geographical Area

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FAQs about Genesys

Who are the top Genesys competitors?

Genesys’s Top competitors in the ivr category are Zendesk Magnetic North Sharpen. You can view a full list of Genesys competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Zendesk Genesys vs Magnetic North Genesys vs Sharpen .

What is Genesys customer distribution based on company size?

Majority of Genesys’s customers for the ivr category fall in the company size of 10k+ employees (868 companies) 1k-5k employees (857 companies) 51-200 employees (672 companies) . You can view a distribution chart of Genesys customers by company size here.

What is Genesys market share in the ivr?

Genesys has market share of 2.26% in ivr market. Genesys competes with 42 competitor tools in ivr category. Top alternatives for Genesys ivr tool are Zendesk with 62.64% Magnetic North with 25.17% Sharpen with 3.59% market share.

What are the top industries that use Genesys?

Top industries that use Genesys for ivr are Cloud (91) Technology (89) Consulting (81) . Genesys is also used in 4 other categories like Communication IVR Customer Experience Contact Center etc.

What are the top countries that use Genesys?

Around the world in 2021, over 4683 companies have started using Genesys as ivr tool. Companies using Genesys for ivr are majorly from United States with 1971 customers. 42.93% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 349(7.60%) 260(5.66%) customers respectively.