Discover Genesys IVR tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the IVR market like Zendesk Magnetic North etc.
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Genesys’s Top competitors in the ivr category are Zendesk Magnetic North Sharpen. You can view a full list of Genesys competitors . Slintel uses advanced data mining and AI algorithms to track customers and . of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : .
Majority of Genesys’s customers for the ivr category fall in the company size of 10k+ employees (868 companies) 1k-5k employees (857 companies) 51-200 employees (672 companies) . You can view a distribution chart of Genesys customers by company size .
Genesys has market share of 2.26% in ivr market. Genesys competes with 42 competitor tools in ivr category. Top alternatives for Genesys ivr tool are Zendesk with 62.64% Magnetic North with 25.17% Sharpen with 3.59% market share.
Top industries that use Genesys for ivr are Cloud (91) Technology (89) Consulting (81) . Genesys is also used in 4 other categories like etc.
Around the world in 2021, over 4683 companies have started using Genesys as ivr tool. Companies using Genesys for ivr are majorly from United States with 1971 customers. 42.93% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 349(7.60%) 260(5.66%) customers respectively.