Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Five9
Five9 competes with other products in
the
Auto Dialer
Communication
Contact Center
Customer Engagement
Customer Experience
Fax Server
Instant Messaging And Chat
Interactive Voice Response (IVR)
Predictive Dialer
Unified Communications
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Five9 has
2785 customers in
60 countries.
Genesys PureCloud
Genesys PureCloud competes with other products
in the Project Collaboration,
categories. It has a market share in the
Interactive Voice Response (IVR) category, and
Genesys PureCloud has
1281 customers in
61 countries.
Categories where Five9 and Genesys PureCloud compete
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Customer Technology Stack
Analysis
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Compare Five9 vs Genesys PureCloud customers by geography
Comparing Five9 and Genesys PureCloud customers based on their geographic location, we can see that Five9 has more customers in United States Turkey United Kingdom , while Genesys PureCloud has more customers in United States Vietnam United Kingdom .
Five9
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Five9 vs Genesys PureCloud’s target audience.
Five9
Genesys PureCloud
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Five9 and Genesys PureCloud compete against each other?
Five9 and Genesys PureCloud compete against each other in the Auto Dialer Communication Contact Center Customer Engagement Customer Experience .
How does the market share of Five9 and Genesys PureCloud compare in the Interactive Voice Response (IVR) market?
In the Interactive Voice Response (IVR) market, Five9 has a 1.43% market share in comparison to Genesys PureCloud’s 0.66%. Since it has a better market share coverage, Five9 holds the 4th spot in Slintel’s Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Genesys PureCloud holds the 6th spot.
How many customers are acquired by Five9 and Genesys PureCloud in the Interactive Voice Response (IVR) segment?
Five9 has 2785 customers and Genesys PureCloud has 1281 customers in the Interactive Voice Response (IVR) segment. Five9 has 1504 more customers than Genesys PureCloud in this category.
What are the countries in which Five9 and Genesys PureCloud has more customers?
Five9 has more customers in
United States
Turkey
United Kingdom
.
Genesys PureCloud has more customers in
United States
Vietnam
United Kingdom
.
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