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Technographics / Interactive Voice Response (IVR) / Bright Pattern
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Last updated : Jan 18 2023

Bright Pattern

Yes, I use this too
No, I don't use this

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

  • Interactive Voice Response (IVR)

Market Share of Bright Pattern

  • Current Customer The number of companies that currently use Bright Pattern
  • 105
  • Market Share TIndicates the percentage of market accounted for by this technology in the Interactive Voice Response (IVR) category.
  • 0.06%
  • Websites Added The number of companies that have started using Bright Pattern in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Bright Pattern in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.

Technology Domains Market Share Versus page
Zendesk 156749 90.24% Bright Pattern vs Zendesk
Genesys 5882 3.39% Bright Pattern vs Genesys
NICE inContact 2577 1.48% Bright Pattern vs NICE inContact
Five9 2542 1.46% Bright Pattern vs Five9
Genesys PureCloud 1513 0.87% Bright Pattern vs Genesys PureCloud
NewVoiceMedia 1211 0.70% Bright Pattern vs NewVoiceMedia
Talkdesk 729 0.42% Bright Pattern vs Talkdesk
MessageBird 483 0.28% Bright Pattern vs MessageBird
MiContact Center 270 0.16% Bright Pattern vs MiContact Center
Ameyo 260 0.15% Bright Pattern vs Ameyo
CallFire 214 0.12% Bright Pattern vs CallFire
TollFreeForwarding 174 0.10% Bright Pattern vs TollFreeForwarding
Cloudagent 157 0.09% Bright Pattern vs Cloudagent
RingCentral Contact Center 112 0.06% Bright Pattern vs RingCentral Contact Center
Smart Queue by AVOXI 89 0.05% Bright Pattern vs Smart Queue by AVOXI
UJET 72 0.04% Bright Pattern vs UJET
Kixie 65 0.04% Bright Pattern vs Kixie
Magnetic North 54 0.03% Bright Pattern vs Magnetic North
Plum Voice Hosted IVR 44 0.03% Bright Pattern vs Plum Voice Hosted IVR
Aspect Zipwire 44 0.03% Bright Pattern vs Aspect Zipwire

    Popular Comparisons

    Top Competitors and Alternatives of Bright Pattern

    The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.

    Bright Pattern vs Zendesk
    Bright Pattern vs Genesys
    Bright Pattern vs NICE inContact
    Bright Pattern vs Five9
    Bright Pattern vs Genesys PureCloud
    Bright Pattern vs NewVoiceMedia
    Bright Pattern vs Talkdesk
    Bright Pattern vs MessageBird
    Technology Stack Analysis

    Compare Tech Stack of Bright Pattern and Its Competitors

    Get the list of top 5 common technologies used by Bright Pattern and its competitors.

    Get Free Report

    Customers of Bright Pattern

    Around the world in 2023, over 95 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

    Customers Employee Range City Region Country Social Links
    UnitedHealth Group 10,000+ Minnetonka Mills Minnesota United States
    PepsiCo 10,000+ Purchase New York United States
    Everise 10,000+ Austin Texas United States
    TTEC 10,000+ Englewood Colorado United States
    BJ's Wholesale Club 10,000+ Westborough Massachusetts United States
    Randstad 10,000+ Atlanta Georgia United States
    YMCA Of The Greater Twin Cities 5,000 - 9,999 Minneapolis Minnesota United States
    MarketSource 5,000 - 9,999 Alpharetta Georgia United States
    Pan Pacific Hotels Group Limited 5,000 - 9,999 Singapore Central Singapore Singapore
    YMCA Twin Cities 1,000 - 4,999 Minneapolis Minnesota United States

    Find which Bright Pattern customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    Bright Pattern Customers by Industry

    The three top industries that use Bright Pattern for Interactive Voice Response (IVR) are Artificial Intelligence (5), Finance (4), Technology (4).

    Bright Pattern Customers by Employee Count

    The majority of Bright Pattern’s customers for the ivr category fall in the company size of 1,000 - 4,999 employees (21 companies), 100 - 249 employees (17 companies), 20 - 49 employees (16 companies).

    Bright Pattern Customers by Geography

    The top three geographies of Bright Pattern for ivr are the United States with 81(77.14%), Chile with 4(3.81%), United Kingdom with 4(3.81%) customers respectively.

    Employees of Bright Pattern

    Download Slintel’s Chrome Extension to get verified contact data of Bright Pattern employees.

    Install Now

    Also see other Products/Services by Bright Pattern in:

    • Interactive Voice Response (IVR)
    • Contact Center
    • Customer Experience
    • System Administration
    • Predictive Dialer

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Bright Pattern competitors?

    Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet.You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact .

    What is Bright Pattern customer distribution based on company size?

    The majority of Bright Pattern’s customers for the ivr category fall in the company size of 1,000 - 4,999 employees (21 companies), 100 - 249 employees (17 companies), 20 - 49 employees (16 companies). You can view a distribution chart of Bright Pattern customers by company size here.

    What is Bright Pattern market share in the ivr?

    Bright Pattern has market share of 0.06% in ivr market. Bright Pattern competes with 43 competitor tools in ivr category. The top alternatives for Bright Pattern ivr tool are Zendesk with 90.24%, Genesys with 3.39%, NICE inContact with 1.48% market share.

    What are the top industries that use Bright Pattern?

    Top industries that use Bright Pattern for ivr are Artificial Intelligence (5), Finance (4), Technology (4).

    What are the top countries that use Bright Pattern?

    Around the world in 2023, over 95 companies have started using Bright Pattern as ivr tool. Companies using Bright Pattern for ivr are majorly from United States with 81 customers. 77.14% of Bright Pattern customers are from the United States. Other top countries using Bright Pattern are Chile and United Kingdom with 4(3.81%) and 4(3.81%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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