Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Over 173704 companies are using Interactive Voice Response (IVR) tools. Zendesk with 90.24% market share (156749 customers), Genesys with 3.39% market share (5882 customers), NICE inContact with 1.48% market share (2577 customers),
90.24 %
Market Share
156749
Customers
3.39 %
Market Share
5882
Customers
1.48 %
Market Share
2577
Customers
1.46 %
Market Share
2542
Customers
0.87 %
Market Share
1513
Customers
2.56 %
Market Share
4441
Customers
The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (63518 companies), 20 - 49 employees (53529 companies), 100 - 249 employees (22762 companies).
Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 91306 (57.77%), United Kingdom with 17658 (11.17%), India with 8334 (5.27%) customers respectively.
Top industries that use Interactive Voice Response (IVR) for Professional Services (45171), Technology (43361), Retail and CPG (25279).
Find answers to the most often asked questions by users.
Top leaders in the category for Interactive Voice Response (IVR) software are Zendesk , Genesys , NICE inContact . Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.
Around the world in 2023, over 201770 companies are currently using one or more Interactive Voice Response (IVR) software. Out of these, there are 91306 companies using Interactive Voice Response (IVR) tools that are originally from the United States .
The top few companies that have the most significant market share in the Interactive Voice Response (IVR) space are Zendesk with 90.24 % of market share Genesys with 3.39 % of market share NICE inContact with 1.48 % of market share . Check for other Interactive Voice Response (IVR) technologies market share here.
The top industries that use Interactive Voice Response (IVR) software are Professional Services (45171) , Technology (43361) , Retail and CPG (25279) .
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