Gain market share and customer base information about the top Interactive Voice Response (IVR) software
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Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share |
---|---|---|---|
1 | Zendesk | 168299 | 90.52 |
2 | Genesys | 6249 | 3.36 |
3 | Five9 | 2470 | 1.33 |
4 | NICE inContact | 2408 | 1.30 |
5 | Genesys PureCloud | 1349 | 0.73 |
6 | NewVoiceMedia | 1175 | 0.63 |
7 | Talkdesk | 602 | 0.32 |
8 | MessageBird | 587 | 0.32 |
9 | Ameyo | 305 | 0.16 |
10 | LiveOps | 279 | 0.15 |
11 | MiContact Center | 279 | 0.15 |
12 | CallFire | 235 | 0.13 |
13 | RingCentral Contact Center | 230 | 0.12 |
14 | Cloudagent | 198 | 0.11 |
15 | Smart Queue by AVOXI | 192 | 0.10 |
16 | TollFreeForwarding | 174 | 0.09 |
17 | Bright Pattern | 104 | 0.06 |
18 | UJET | 78 | 0.04 |
19 | 3CLogic | 67 | 0.04 |
20 | Magnetic North | 65 | 0.03 |
21 | Kixie | 63 | 0.03 |
22 | Plum Voice Hosted IVR | 61 | 0.03 |
23 | CloudCall | 60 | 0.03 |
24 | PhoneBurner | 54 | 0.03 |
25 | Aspect Zipwire | 48 | 0.03 |
26 | FluentStream | 46 | 0.02 |
27 | Convoso | 36 | 0.02 |
28 | Sharpen | 32 | 0.02 |
29 | Noble Solution Suite | 25 | 0.01 |
30 | Connect First | 21 | 0.01 |
31 | Pacific Timesheet | 21 | 0.01 |
32 | contactSPACE | 19 | 0.01 |
33 | Aspect CXP Pro | 16 | 0.01 |
34 | Snapforce | 16 | 0.01 |
35 | Nectar Desk | 13 | 0.01 |
36 | Survox | 11 | 0.01 |
37 | Voxibot the Voximal stack | 7 | 0.00 |
38 | Five9 IVR | 7 | 0.00 |
39 | IVR Guru | 7 | 0.00 |
40 | Cisco Unified IP Interactive Voice Response | 4 | 0.00 |
41 | VBVoice | 3 | 0.00 |
42 | Ytel Platform | 2 | 0.00 |
43 | IBM WebSphere Voice Response for AIX | 2 | 0.00 |