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Technographics / IT Service Management / Cherwell ITSM
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Last updated : Jan 04 2023

Cherwell ITSM

Yes, I use this too
No, I don't use this

Cherwell ITSM is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes.

  • IT Service Management

Market Share of Cherwell ITSM

  • Current Customer The number of companies that currently use Cherwell ITSM
  • 472
  • Market Share TIndicates the percentage of market accounted for by this technology in the IT Service Management category.
  • 1.73%
  • Websites Added The number of companies that have started using Cherwell ITSM in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Cherwell ITSM in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Cherwell ITSM

The top three of Cherwell ITSM’s competitors in the IT Service Management category are JIRA Service Management with 31.10%, IBM Tivoli with 18.04%, BMC Remedy ITSM with 14.26% market share.

Technology Domains Market Share Versus page
JIRA Service Management 8487 31.10% Cherwell ITSM vs JIRA Service Management
IBM Tivoli 4922 18.04% Cherwell ITSM vs IBM Tivoli
BMC Remedy ITSM 3891 14.26% Cherwell ITSM vs BMC Remedy ITSM
SAP AMS 1438 5.27% Cherwell ITSM vs SAP AMS
Percona 1118 4.10% Cherwell ITSM vs Percona
Numara 775 2.84% Cherwell ITSM vs Numara
Footprints Service Desk 611 2.24% Cherwell ITSM vs Footprints Service Desk
VMware Service Manager 504 1.85% Cherwell ITSM vs VMware Service Manager
EasyVista 474 1.74% Cherwell ITSM vs EasyVista
Clarity SM 436 1.60% Cherwell ITSM vs Clarity SM
TeamDynamix 398 1.46% Cherwell ITSM vs TeamDynamix
CA eHealth 394 1.44% Cherwell ITSM vs CA eHealth
BMC Service Desk Express 333 1.22% Cherwell ITSM vs BMC Service Desk Express
CA Scheduler 333 1.22% Cherwell ITSM vs CA Scheduler
BMC TrueSight 317 1.16% Cherwell ITSM vs BMC TrueSight
Dell EMC PowerPath 292 1.07% Cherwell ITSM vs Dell EMC PowerPath
BMC Remedy ARS 226 0.83% Cherwell ITSM vs BMC Remedy ARS
CA 7 198 0.73% Cherwell ITSM vs CA 7
Incident IQ 189 0.69% Cherwell ITSM vs Incident IQ
BMC Helix ITSM 136 0.50% Cherwell ITSM vs BMC Helix ITSM

    Popular Comparisons

    Top Competitors and Alternatives of Cherwell ITSM

    The top three of Cherwell ITSM’s competitors in the IT Service Management category are JIRA Service Management with 31.10%, IBM Tivoli with 18.04%, BMC Remedy ITSM with 14.26% market share.

    Cherwell ITSM vs JIRA Service Management
    Cherwell ITSM vs IBM Tivoli
    Cherwell ITSM vs BMC Remedy ITSM
    Cherwell ITSM vs SAP AMS
    Cherwell ITSM vs Percona
    Cherwell ITSM vs Numara
    Cherwell ITSM vs Footprints Service Desk
    Cherwell ITSM vs VMware Service Manager
    Technology Stack Analysis

    Compare Tech Stack of Cherwell ITSM and Its Competitors

    Get the list of top 5 common technologies used by Cherwell ITSM and its competitors.

    Get Free Report

    Customers of Cherwell ITSM

    Around the world in 2023, over 450 companies have started using Cherwell ITSM as IT Service Management tool.

    Customers Employee Range City Region Country Social Links
    Mutual & Federal 10,000+ Johannesburg Gauteng South Africa
    Sutter Health 10,000+ Sacramento California United States
    GameStop 10,000+ Grapevine Texas United States
    Texas Instruments 10,000+ Dallas Texas United States
    Imerys 10,000+ Paris Ile-de-france France
    P.F. Chang's China Bistro, Inc. 10,000+ Scottsdale Arizona United States
    Accenture 10,000+ Dublin Leinster Ireland
    Infor 10,000+ New York City New York United States
    Ulta Beauty 10,000+ Bolingbrook Illinois United States
    CGI 10,000+ Montreal Quebec Canada

    Find which Cherwell ITSM customers are ready to buy from you by using Slintel's buying intent score.

    Know More

    Cherwell ITSM Customers by Industry

    The three top industries that use Cherwell ITSM for IT Service Management are Itsm (18), Itil (17), Technology (17).

    Cherwell ITSM Customers by Employee Count

    The majority of Cherwell ITSM’s customers for the it-service-management category fall in the company size of 1,000 - 4,999 employees (114 companies), 10,000+ employees (96 companies), 100 - 249 employees (47 companies).

    Cherwell ITSM Customers by Geography

    The top three geographies of Cherwell ITSM for it-service-management are the United States with 271(57.42%), United Kingdom with 43(9.11%), Canada with 32(6.78%) customers respectively.

    Employees of Cherwell ITSM

    Download Slintel’s Chrome Extension to get verified contact data of Cherwell ITSM employees.

    Install Now

    Also see other Products/Services by Cherwell ITSM in:

    • IT Service Management

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Cherwell ITSM competitors?

    Cherwell ITSM’s Top competitors in the it-service-management category are JIRA Service Management, IBM Tivoli, BMC Remedy ITSM. You can view a full list of Cherwell ITSM competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Cherwell ITSM and 40,000 other technologies on the internet.You can also compare Cherwell ITSM and its feature with top competitors here : Cherwell ITSM vs JIRA Service Management Cherwell ITSM vs IBM Tivoli Cherwell ITSM vs BMC Remedy ITSM .

    What is Cherwell ITSM customer distribution based on company size?

    The majority of Cherwell ITSM’s customers for the it-service-management category fall in the company size of 1,000 - 4,999 employees (114 companies), 10,000+ employees (96 companies), 100 - 249 employees (47 companies). You can view a distribution chart of Cherwell ITSM customers by company size here.

    What is Cherwell ITSM market share in the it-service-management?

    Cherwell ITSM has market share of 1.73% in it-service-management market. Cherwell ITSM competes with 54 competitor tools in it-service-management category. The top alternatives for Cherwell ITSM it-service-management tool are JIRA Service Management with 31.10%, IBM Tivoli with 18.04%, BMC Remedy ITSM with 14.26% market share.

    What are the top industries that use Cherwell ITSM?

    Top industries that use Cherwell ITSM for it-service-management are Itsm (18), Itil (17), Technology (17).

    What are the top countries that use Cherwell ITSM?

    Around the world in 2023, over 450 companies have started using Cherwell ITSM as it-service-management tool. Companies using Cherwell ITSM for it-service-management are majorly from United States with 271 customers. 57.42% of Cherwell ITSM customers are from the United States. Other top countries using Cherwell ITSM are United Kingdom and Canada with 43(9.11%) and 32(6.78%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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