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IT Service Management

Gain market share and customer base information about the top IT Service Management software

TECHNOLOGIES

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TECHNOLOGIES

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MOVEMENTS

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MOVEMENTS

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Market Share for Top IT Service Management Technologies

Analyze the market share of popular IT Service Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 JIRA Service Management 5797 30.80
2 IBM Tivoli 5017 26.66
3 CA 7 2503 13.30
4 Numara 767 4.08
5 VMware Service Manager 487 2.59
6 CA eHealth 411 2.18
7 BMC FootPrints 400 2.13
8 Cherwell ITSM 347 1.84
9 BMC Service Desk Express 315 1.67
10 EasyVista 305 1.62
11 CA Scheduler 296 1.57
12 Dell EMC PowerPath 280 1.49
13 BMC TrueSight 231 1.23
14 Clarity SM 224 1.19
15 BMC Remedy ARS 222 1.18
16 Footprints Service Desk 201 1.07
17 Incident IQ 148 0.79
18 BMC Remedy Service Desk 84 0.45
19 Ivanti Service Manager 83 0.44
20 BMC Track-It! 82 0.44
21 ORSYP 67 0.36
22 HEAT Service Management 67 0.36
23 Hornbill 66 0.35
24 BMC Helix ITSM 48 0.26
25 Micro Focus Service Manager 41 0.22
26 CA Librarian 35 0.19
27 BMC TrueSight Operations Management 32 0.17
28 CA Jobtrac 26 0.14
29 Epicor ITSM 26 0.14
30 BMC Service Impact Manager 22 0.12
31 CA Automation Point 19 0.10
32 webMethods Insight 19 0.10
33 Axios Systems assyst 19 0.10
34 EasyVista Service Manager 17 0.09
35 Dell EMC HomeBase 16 0.09
36 OneCommand 14 0.07
37 CA JCLCheck 13 0.07
38 Micro Focus Service Management Automation X (SMAX) 13 0.07
39 BMC Helix Remedyforce 9 0.05
40 Dollar Universe Workload Automation 8 0.04
41 iSupport Software 8 0.04
42 SunView ChangeGear 7 0.04
43 Nutanix NX 7 0.04
44 Hornbill Service Manager 5 0.03
45 Alemba Service Manager 5 0.03
46 VMware vCenter AppSpeed 5 0.03
47 BMC TrueSight Vulnerability Management 3 0.02
48 Switchfast Technologies 2 0.01

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