Overview
Top 5 technologies
Employee Size
Geography
Industry
Market Share
FAQs
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IT Service Management
Gain market share and customer base information about the top IT Service Management software. Check out our list of IT Service Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Top 5 IT Service Management technologies in 2022
Over 30960 companies are using IT Service Management tools. JIRA Service Management with 28.05% market share (8683 customers), IBM Tivoli with 17.47% market share (5410 customers), BMC Remedy ITSM with 13.83% market share (4281 customers),
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28.05 %
Market Share
8683
Customers
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17.47 %
Market Share
5410
Customers
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13.83 %
Market Share
4281
Customers
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7.26 %
Market Share
2249
Customers
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5.06 %
Market Share
1566
Customers
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28.33 %
Market Share
8771
Customers
IT Service Management Customers by Employee Count
The majority of IT Service Management category falls in the company size of 10,000+ employees (6262 companies), 1,000 - 4,999 employees (5463 companies), 20 - 49 employees (3754 companies).
IT Service Management Customers by Geography
Companies using IT Service Management technology software are majorly from the United States with 14222 (60.74%), United Kingdom with 1978 (8.45%), India with 1206 (5.15%) customers respectively.
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IT Service Management Customers by Industry
Top industries that use IT Service Management for Technology (8406), Professional Services (4713), Financial Services (1995).
Customer Technology Stack
Analysis
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FAQ
Find answers to the most often asked questions by users.
Who are the top IT Service Management software market leaders?
Top leaders in the category for IT Service Management software are JIRA Service Management , IBM Tivoli , BMC Remedy ITSM . Here, you can view a full list of IT Service Management tools in the market.
How many companies use IT Service Management software these days?
Around the world in 2022, over 30248 companies are currently using one or more IT Service Management software. Out of these, there are 14222 companies using IT Service Management tools that are originally from the United States .
Which company has the most significant market share in the IT Service Management software space?
The top few companies that have the most significant market share in the IT Service Management space are JIRA Service Management with 28.05 % of market share IBM Tivoli with 17.47 % of market share BMC Remedy ITSM with 13.83 % of market share . Check for other IT Service Management technologies market share here.
What are the top industries that usually use IT Service Management softwares?
The top industries that use IT Service Management software are Technology (8406) , Professional Services (4713) , Financial Services (1995) .
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