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Technographics / IT Asset Management / Jira Service Desk
  • Technology Profile
  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
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Last updated : Jun 22 2022

Jira Service Desk

Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

  • IT Asset Management

Market Share of Jira Service Desk

  • Current Customer The number of companies that currently use Jira Service Desk
  • 8490
  • Market Share TIndicates the percentage of market accounted for by this technology in the IT Asset Management category.
  • 11.73%
  • Websites Added The number of companies that have started using Jira Service Desk in the past month.
  • 6
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Jira Service Desk in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.48%4me with 7.90%Wix Answers with 5.45% market share.

Technology Domains Market Share Versus page
ServiceNow 22782 31.48% Jira Service Desk vs ServiceNow
4me 5717 7.90% Jira Service Desk vs 4me
Wix Answers 3940 5.45% Jira Service Desk vs Wix Answers
UpKeep 3905 5.40% Jira Service Desk vs UpKeep
IBM Maximo 3515 4.86% Jira Service Desk vs IBM Maximo
PagerDuty 2446 3.38% Jira Service Desk vs PagerDuty
ServiceNow Asset Management 2210 3.05% Jira Service Desk vs ServiceNow Asset Management
Jamf Pro 1650 2.28% Jira Service Desk vs Jamf Pro
Symantec Altiris 1556 2.15% Jira Service Desk vs Symantec Altiris
Oracle Asset Lifecycle Management 1371 1.89% Jira Service Desk vs Oracle Asset Lifecycle Management
ConnectWise Automate 1340 1.85% Jira Service Desk vs ConnectWise Automate
Spiceworks 1320 1.82% Jira Service Desk vs Spiceworks
SysAid 1189 1.64% Jira Service Desk vs SysAid
Symantec Asset Management Suite 990 1.37% Jira Service Desk vs Symantec Asset Management Suite
SolarWinds Service Desk 814 1.12% Jira Service Desk vs SolarWinds Service Desk
Netwrix Auditor 599 0.83% Jira Service Desk vs Netwrix Auditor
Rsam 543 0.75% Jira Service Desk vs Rsam
Atera 441 0.61% Jira Service Desk vs Atera
Agiloft 440 0.61% Jira Service Desk vs Agiloft
ManageEngine ServiceDesk Plus 415 0.57% Jira Service Desk vs ManageEngine ServiceDesk Plus

Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 31.48%4me with 7.90%Wix Answers with 5.45% market share.

Jira Service Desk vs ServiceNow
Jira Service Desk vs 4me
Jira Service Desk vs Wix Answers
Jira Service Desk vs UpKeep
Jira Service Desk vs IBM Maximo
Jira Service Desk vs PagerDuty
Jira Service Desk vs ServiceNow Asset Management
Jira Service Desk vs Jamf Pro
Technology Stack Analysis

Compare Tech Stack of Jira Service Desk and Its Competitors

Get the list of top 5 common technologies used by Jira Service Desk and its competitors.

Customers of Jira Service Desk

Around the world in 2022, over 7136 companies have started using Jira Service Desk as IT Asset Management tool.

Customers Employee Range City Region Country Social Links
Icahn School Of Medicine At Mount Sinai 10,000+ New York City New York United States
ENGIE M2M 10,000+ Leuven Flanders Belgium
University Of Alberta 10,000+ Edmonton Alberta Canada
Bureau Of Economic Geology 10,000+ Austin Texas United States
Adoptive & Foster Family Therapy Certificate Program At PSU 10,000+ United States
Free Fire 10,000+ Kolkata West Bengal India
Xcelcom Services LLC 10,000+ Fremont California United States
Michigan Medicine 10,000+ Ann Arbor Michigan United States
Aveanna Healthcare 10,000+ Atlanta Georgia United States
UPMC 10,000+ Pittsburgh Pennsylvania United States

Find which Jira Service Desk customers are ready to buy from you by using Slintel's buying intent score.

Jira Service Desk Customers by Industry

The three top industries that use Jira Service Desk for IT Asset Management are Software Development (223)Technology (223)Software (205).

Jira Service Desk Customers by Employee Count

The majority of Jira Service Desk’s customers for the it-asset-management category fall in the company size of 20 - 49 employees (1996 companies)0 - 9 employees (1333 companies)100 - 249 employees (1165 companies).

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-asset-management are the United States with 3401(40.06%)United Kingdom with 779(9.18%)Australia with 481(5.67%) customers respectively.

Employees of Jira Service Desk

Download Slintel’s Chrome Extension to get verified contact data of Jira Service Desk employees.

Also see other Products/Services by Jira Service Desk in:

  • IT Asset Management
  • IT Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow4meWix Answers. You can view a full list of Jira Service Desk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet.You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs 4me Jira Service Desk vs Wix Answers .

What is Jira Service Desk customer distribution based on company size?

The majority of Jira Service Desk’s customers for the it-asset-management category fall in the company size of 20 - 49 employees (1996 companies)0 - 9 employees (1333 companies)100 - 249 employees (1165 companies). You can view a distribution chart of Jira Service Desk customers by company size here.

What is Jira Service Desk market share in the it-asset-management?

Jira Service Desk has market share of 11.73% in it-asset-management market. Jira Service Desk competes with 89 competitor tools in it-asset-management category. The top alternatives for Jira Service Desk it-asset-management tool are ServiceNow with 31.48%4me with 7.90%Wix Answers with 5.45%market share.

What are the top industries that use Jira Service Desk?

Top industries that use Jira Service Desk for it-asset-management are Software Development (223)Technology (223)Software (205).

What are the top countries that use Jira Service Desk?

Around the world in 2022, over 7136 companies have started using Jira Service Desk as it-asset-management tool. Companies using Jira Service Desk for it-asset-management are majorly from United States with 3401 customers. 40.06% of Jira Service Desk customers are from the United States. Other top countries using Jira Service Desk are United Kingdom Australia with 779(9.18%) 481(5.67%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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