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142762

Zendesk

50246

Tidio

Current Customers

Comparing the customer bases of Zendesk and Tidio, we can see that Zendesk has 142762 customers, while Tidio has 50246 customers.

7.89%

Zendesk

2.78%

Tidio

Market Share

Zendesk has a 7.89% market share in the Instant Messaging And Chat category, while Tidio has a 2.78% market share in the same space.

Zendesk

4 th

Tidio

9 th

Category Ranking

In the Instant Messaging And Chat category, with 142762 customers Zendesk stands at 4th place by ranking, while Tidio with 50246 customers, is at the 9th place.

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Compare Zendesk vs Tidio customers by industry

Comparing Zendesk and Tidio customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Tidio has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Tidio Customers
Marketing 1090 589
Technology 982 160
SaaS 868 98
SEO 804 633
Software 756 152
Retail 741 179
Digital Marketing 736 551
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Compare Zendesk vs Tidio customers by geography

Comparing Zendesk and Tidio customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Tidio has more customers in United States Virgin Islands British India .

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Compare Zendesk and Tidio with other technologies

Compare technologies in Instant Messaging And Chat with Zendesk and Tidio on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Tidio compete against each other?

Zendesk and Tidio compete against each other in the Instant Messaging And Chat Contact Center Customer Experience Customer Satisfaction Interactive Voice Response (IVR) .

How does the market share of Zendesk and Tidio compare in the Instant Messaging And Chat market?

In the Instant Messaging And Chat market, Zendesk has a 7.89% market share in comparison to Tidio’s 2.78%. Since it has a better market share coverage, Zendesk holds the 4th spot in Slintel’s Market Share Ranking Index for the Instant Messaging And Chat category, while Tidio holds the 9th spot.

How many customers are acquired by Zendesk and Tidio in the Instant Messaging And Chat segment?

Zendesk has 142762 customers and Tidio has 50246 customers in the Instant Messaging And Chat segment. Zendesk has 92516 more customers than Tidio in this category.

What are the countries in which Zendesk and Tidio has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Tidio has more customers in United States Virgin Islands British India .

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