Catogories where Zendesk and Salesforce Service Cloud compete


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145603

Zendesk

8310

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 145603 customers, while Salesforce Service Cloud has 8310 customers.

7.85%

Zendesk

0.45%

Salesforce Service Cloud

Market Share

Zendesk has a 7.85% market share in the Instant Messaging And Chat category, while Salesforce Service Cloud has a 0.45% market share in the same space.

Zendesk

4 th

Salesforce Service Cloud

22 nd

Category Ranking

In the Instant Messaging And Chat category, with 145603 customers Zendesk stands at 4th place by ranking, while Salesforce Service Cloud with 8310 customers, is at the 22nd place.

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Compare Zendesk vs Salesforce Service Cloud customers by industry

Comparing Zendesk and Salesforce Service Cloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology E-Commerce industries, while Salesforce Service Cloud has more customers in Marketing Technology E-Commerce industries.

Industry Zendesk Customers Salesforce Service Cloud Customers
Marketing 1768 149
Technology 1609 214
E-Commerce 1428 98
Ecommerce 1302 92
Software 1273 108
Saas 1258 135
Retail 1160 163
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Compare Zendesk vs Salesforce Service Cloud customers by geography

Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States Uzbekistan United Kingdom , while Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .

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Compare Zendesk and Salesforce Service Cloud with other technologies

Compare technologies in Instant Messaging And Chat with Zendesk and Salesforce Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?

Zendesk and Salesforce Service Cloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Knowledge Management Customer Engagement .

How does the market share of Zendesk and Salesforce Service Cloud compare in the Instant Messaging And Chat market?

In the Instant Messaging And Chat market, Zendesk has a 7.85% market share in comparison to Salesforce Service Cloud’s 0.45%. Since it has a better market share coverage, Zendesk holds the 4th spot in Slintel’s Market Share Ranking Index for the Instant Messaging And Chat category, while Salesforce Service Cloud holds the 22nd spot.

How many customers are acquired by Zendesk and Salesforce Service Cloud in the Instant Messaging And Chat segment?

Zendesk has 145603 customers and Salesforce Service Cloud has 8310 customers in the Instant Messaging And Chat segment. Zendesk has 137293 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zendesk and Salesforce Service Cloud has more customers?

Zendesk has more customers in United States Uzbekistan United Kingdom .
Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .

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