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145603

Zendesk

55367

Intercom

Current Customers

Comparing the customer bases of Zendesk and Intercom, we can see that Zendesk has 145603 customers, while Intercom has 55367 customers.

7.85%

Zendesk

2.98%

Intercom

Market Share

Zendesk has a 7.85% market share in the Instant Messaging And Chat category, while Intercom has a 2.98% market share in the same space.

Zendesk

4 th

Intercom

9 th

Category Ranking

In the Instant Messaging And Chat category, with 145603 customers Zendesk stands at 4th place by ranking, while Intercom with 55367 customers, is at the 9th place.

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Compare Zendesk vs Intercom customers by industry

Comparing Zendesk and Intercom customers by industry, we can see that Zendesk has more customers from the Marketing Technology E-Commerce industries, while Intercom has more customers in Marketing Technology E-Commerce industries.

Industry Zendesk Customers Intercom Customers
Marketing 1768 960
Technology 1609 794
E-Commerce 1428 407
Ecommerce 1302 447
Software 1273 732
Saas 1258 1072
Retail 1160 252
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Compare Zendesk vs Intercom customers by geography

Comparing Zendesk and Intercom customers based on their geographic location, we can see that Zendesk has more customers in United States Uzbekistan United Kingdom , while Intercom has more customers in United States Yemen United Kingdom .

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Compare Zendesk and Intercom with other technologies

Compare technologies in Instant Messaging And Chat with Zendesk and Intercom on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Intercom compete against each other?

Zendesk and Intercom compete against each other in the Customer Experience Instant Messaging And Chat Communication Contact Center Customer Engagement .

How does the market share of Zendesk and Intercom compare in the Instant Messaging And Chat market?

In the Instant Messaging And Chat market, Zendesk has a 7.85% market share in comparison to Intercom’s 2.98%. Since it has a better market share coverage, Zendesk holds the 4th spot in Slintel’s Market Share Ranking Index for the Instant Messaging And Chat category, while Intercom holds the 9th spot.

How many customers are acquired by Zendesk and Intercom in the Instant Messaging And Chat segment?

Zendesk has 145603 customers and Intercom has 55367 customers in the Instant Messaging And Chat segment. Zendesk has 90236 more customers than Intercom in this category.

What are the countries in which Zendesk and Intercom has more customers?

Zendesk has more customers in United States Uzbekistan United Kingdom .
Intercom has more customers in United States Yemen United Kingdom .

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