Comparing the customer bases of Zendesk and Freshchat we can see that Zendesk has 179639 customers, while Freshchat has 9128 customers. In the Instant Messaging And Chat category, with 179639 customers Zendesk stands at 3rd place by ranking, while Freshchat with 9128 customers, is at the 17th place.
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Comparing Zendesk and Freshchat customers based on their geographic location, we can see that Zendesk has more customers in United States , United Kingdom and India , while Freshchat has more customers in United States , United Kingdom and India .
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Zendesk and Freshchat compete against each other in the Instant Messaging And Chat, Contact Center, Customer Experience, Interactive Voice Response (IVR), Knowledge Management .
In the Instant Messaging And Chat market, Zendesk has a 4.53% market share in comparison to Freshchat’s 0.23%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Instant Messaging And Chat category, while Freshchat holds the 17th spot.
Zendesk has 179639 customers and Freshchat has 9128 customers in the Instant Messaging And Chat segment. Zendesk has 170511 more customers than Freshchat in this category.
Zendesk has more customers in
Freshchat has more customers in United States , United Kingdom and India .
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