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About Zendesk
Discover Zendesk Instant Messaging & Chat tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the Instant Messaging & Chat market like Wix Answers Slack etc.
Want more insights on Zendesk's customers, market share, and contract renewals?
Companies Using Zendesk
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Zendesk Customers by Employee Count
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Zendesk Customers by Industry
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Who are the top Zendesk competitors?
Zendesk’s Top competitors in the instant-messaging-chat category are Wix Answers Slack G Suite. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Answers Zendesk vs Slack Zendesk vs G Suite .
What is Zendesk customer distribution based on company size?
Majority of Zendesk’s customers for the instant-messaging-chat category fall in the company size of 11-50 employees (10253 companies) 1-10 employees (8759 companies) 201-500 employees (4295 companies) . You can view a distribution chart of Zendesk customers by company size here.
What is Zendesk market share in the instant-messaging-chat?
Zendesk has market share of 2.72% in instant-messaging-chat market. Zendesk competes with 143 competitor tools in instant-messaging-chat category. Top alternatives for Zendesk instant-messaging-chat tool are Wix Answers with 28.99% Slack with 18.94% G Suite with 11.84% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for instant-messaging-chat are Software (6381) Information Technology (3505) E-Commerce (2656) . Zendesk is also used in 5 other categories like Customer Experience Knowledge Management IVR Contact Center etc.
What are the top countries that use Zendesk?
Around the world in 2021, over 29564 companies have started using Zendesk as instant-messaging-chat tool. Companies using Zendesk for instant-messaging-chat are majorly from United States with 15427 customers. 49.05% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom Canada with 2366(7.52%) 1192(3.79%) customers respectively.