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Technologies / Salesforce Service Cloud Vs SnapEngage
Last update : Jul 20 2022

Salesforce Service Cloud Vs SnapEngage : In-Depth Comparison

Not sure if Salesforce Service Cloud, or SnapEngage is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where Salesforce Service Cloud and SnapEngage compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Salesforce Service Cloud vs SnapEngage customers by industry, by geography and by buying patterns.

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Salesforce Service Cloud

Salesforce Service Cloud competes with other products in the Instant Messaging And Chat Contact Center Customer Engagement Customer Experience Customer Support Services Knowledge Management categories. It has a market share in the Instant Messaging And Chat category, and Salesforce Service Cloud has 10442 customers in 105 countries.

SnapEngage

SnapEngage competes with other products in the Project Collaboration, Live Chat categories. It has a market share in the Instant Messaging And Chat category, and SnapEngage has 3411 customers in 79 countries.

Categories where Salesforce Service Cloud and SnapEngage compete

  • Instant Messaging And Chat
  • Contact Center
  • Customer Engagement
  • Customer Experience
  • Customer Support Services

Choose Technologies to compare

  • Salesforce Service Cloud
  • SnapEngage
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Comparing the customer bases of Salesforce Service Cloud and SnapEngage

Comparing the customer bases of Salesforce Service Cloud and SnapEngage we can see that Salesforce Service Cloud has 10442 customers, while SnapEngage has 3411 customers. In the Instant Messaging And Chat category, with 10442 customers Salesforce Service Cloud stands at 17th place by ranking, while SnapEngage with 3411 customers, is at the 28th place.

Salesforce Service Cloud
17 th
10442 Customer
SnapEngage
28 th
3411 Customer

Comparing the market share of Salesforce Service Cloud and SnapEngage

Salesforce Service Cloud has a 0.26% market share in the Instant Messaging And Chat category, while SnapEngage has a 0.08% market share in the same space.

0.26%

Salesforce Service Cloud

0.08%

SnapEngage

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Compare Salesforce Service Cloud vs SnapEngage customers by geography

Comparing Salesforce Service Cloud and SnapEngage customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States United Kingdom Australia , while SnapEngage has more customers in United States United Kingdom Canada .

Salesforce Service Cloud
SnapEngage

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs SnapEngage’s target audience.

Salesforce Service Cloud
New
3 Customer
Lost
0 Customer
SnapEngage
New
78 Customer
Lost
0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and SnapEngage compete against each other?

Salesforce Service Cloud and SnapEngage compete against each other in the Instant Messaging And Chat Contact Center Customer Engagement Customer Experience Customer Support Services .

How does the market share of Salesforce Service Cloud and SnapEngage compare in the Instant Messaging And Chat market?

In the Instant Messaging And Chat market, Salesforce Service Cloud has a 0.26% market share in comparison to SnapEngage’s 0.08%. Since it has a better market share coverage, Salesforce Service Cloud holds the 17th spot in Slintel’s Market Share Ranking Index for the Instant Messaging And Chat category, while SnapEngage holds the 28th spot.

How many customers are acquired by Salesforce Service Cloud and SnapEngage in the Instant Messaging And Chat segment?

Salesforce Service Cloud has 10442 customers and SnapEngage has 3411 customers in the Instant Messaging And Chat segment. Salesforce Service Cloud has 7031 more customers than SnapEngage in this category.

What are the countries in which Salesforce Service Cloud and SnapEngage has more customers?

Salesforce Service Cloud has more customers in United States United Kingdom Australia .
SnapEngage has more customers in United States United Kingdom Canada .

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