Analyze the market share of popular Instant Messaging & Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share |
---|---|---|---|
1 | Wix Answers | 430241 | 29.01 |
2 | Slack | 281130 | 18.96 |
3 | G Suite | 175775 | 11.85 |
4 | Wire | 102295 | 6.90 |
5 | Skype | 54349 | 3.66 |
6 | LiveChat | 46843 | 3.16 |
7 | Zendesk | 40430 | 2.73 |
8 | Skype for Business | 39629 | 2.67 |
9 | Intercom | 36301 | 2.45 |
10 | Tidio | 31090 | 2.10 |
11 | Hall | 28526 | 1.92 |
12 | Layer Customer Conversation Platform | 23379 | 1.58 |
13 | Snapchat | 22007 | 1.48 |
14 | Drift | 14367 | 0.97 |
15 | Olark live chat | 14036 | 0.95 |
16 | Pure Chat | 14033 | 0.95 |
17 | Zoho SalesIQ | 13022 | 0.88 |
18 | Podium | 9599 | 0.65 |
19 | Freshchat | 8536 | 0.58 |
20 | Crisp | 8480 | 0.57 |
21 | Zoho Mail | 7173 | 0.48 |
22 | HipChat | 6119 | 0.41 |
23 | INSIDE | 5804 | 0.39 |
24 | GetSiteControl | 4872 | 0.33 |
25 | Provide Support | 4374 | 0.29 |
26 | Bitrix24 | 3879 | 0.26 |
27 | Microsoft Teams | 3782 | 0.26 |
28 | Stride | 3420 | 0.23 |
29 | SnapEngage | 3251 | 0.22 |
30 | Comm100 Live Chat | 3061 | 0.21 |
31 | Smartsupp Live Chat | 2826 | 0.19 |
32 | LiveHelpNow | 2210 | 0.15 |
33 | Kayako | 2185 | 0.15 |
34 | Podio | 2071 | 0.14 |
35 | RumbleTalk | 2048 | 0.14 |
36 | LiveAgent | 1985 | 0.13 |
37 | Zoho Desk | 1678 | 0.11 |
38 | Salesforce Service Cloud | 1647 | 0.11 |
39 | CallPage | 1251 | 0.08 |
40 | Re:amaze | 1237 | 0.08 |
41 | giosg Live Chat | 1152 | 0.08 |
42 | Elium | 1097 | 0.07 |
43 | Rocket.Chat | 1042 | 0.07 |
44 | Zimbra | 1020 | 0.07 |
45 | eBLVD Online Meetings | 983 | 0.07 |
46 | Workplace by Facebook | 968 | 0.07 |
47 | Five9 | 948 | 0.06 |
48 | ProProfs Chat | 926 | 0.06 |
49 | Chatlio | 857 | 0.06 |
50 | Front | 842 | 0.06 |
51 | iAdvize | 770 | 0.05 |
52 | HelpCrunch | 727 | 0.05 |
53 | Subiz | 703 | 0.05 |
54 | Userlike Live Chat | 701 | 0.05 |
55 | OnePlace | 672 | 0.05 |
56 | IBM Connections | 643 | 0.04 |
57 | Chaport | 631 | 0.04 |
58 | WhosOn | 561 | 0.04 |
59 | LivePerson | 504 | 0.03 |
60 | Topi | 487 | 0.03 |
61 | HappyFox Chat | 461 | 0.03 |
62 | Quire | 440 | 0.03 |
63 | JivoChat | 325 | 0.02 |
64 | Velaro | 321 | 0.02 |
65 | LiveCall | 315 | 0.02 |
66 | HelpOnClick Live Chat Software | 309 | 0.02 |
67 | Mattermost | 287 | 0.02 |
68 | Jive | 284 | 0.02 |
69 | elevio | 283 | 0.02 |
70 | Genesys PureCloud | 276 | 0.02 |
71 | Chatfuel | 246 | 0.02 |
72 | Zendesk Chat | 235 | 0.02 |
73 | Whisbi | 230 | 0.02 |
74 | Diligent Messenger | 222 | 0.01 |
75 | Jumplead | 221 | 0.01 |
76 | Convo | 208 | 0.01 |
77 | Zoho Meeting | 204 | 0.01 |
78 | REVE Chat | 198 | 0.01 |
79 | Onstream Webinars | 158 | 0.01 |
80 | Beekeeper | 151 | 0.01 |
81 | ChatWork | 128 | 0.01 |
82 | SendBird | 123 | 0.01 |
83 | Glip | 117 | 0.01 |
84 | Chatbox | 114 | 0.01 |
85 | CA Flowdock | 106 | 0.01 |
86 | Bold360 | 105 | 0.01 |
87 | Heymarket | 95 | 0.01 |
88 | Helpshift | 95 | 0.01 |
89 | IMsupporting | 94 | 0.01 |
90 | TextUs | 88 | 0.01 |
91 | Nextiva | 87 | 0.01 |
92 | Clinked | 80 | 0.01 |
93 | Zoho Connect | 75 | 0.01 |
94 | Hibox | 74 | 0.00 |
95 | Cotap | 66 | 0.00 |
96 | eXo Platform | 65 | 0.00 |
97 | Zingle | 59 | 0.00 |
98 | Socialcast | 58 | 0.00 |
99 | Solvemate | 55 | 0.00 |
100 | SnapComms | 55 | 0.00 |
101 | Hoop.la | 54 | 0.00 |
102 | Fleep | 54 | 0.00 |
103 | inSided | 47 | 0.00 |
104 | Taskworld | 46 | 0.00 |
105 | LiveHelp | 45 | 0.00 |
106 | Quiq Messaging | 42 | 0.00 |
107 | Azendoo | 40 | 0.00 |
108 | UJET | 38 | 0.00 |
109 | talkspirit. | 37 | 0.00 |
110 | BotEngine | 30 | 0.00 |
111 | AsisteClick | 29 | 0.00 |
112 | Sameroom | 25 | 0.00 |
113 | Zyncro | 24 | 0.00 |
114 | SAP Jam | 23 | 0.00 |
115 | Noodle | 23 | 0.00 |
116 | Zoho Cliq | 22 | 0.00 |
117 | TeamWox | 18 | 0.00 |
118 | Acquire | 18 | 0.00 |
119 | SocialBoost | 16 | 0.00 |
120 | hellomybot | 16 | 0.00 |
121 | Nefsis | 15 | 0.00 |
122 | Adsoup Sales | 13 | 0.00 |
123 | Communifire | 12 | 0.00 |
124 | Minsh | 9 | 0.00 |
125 | Callmaker | 9 | 0.00 |
126 | Acobot | 9 | 0.00 |
127 | Responcierge | 7 | 0.00 |
128 | Flock - Helloflock.com | 7 | 0.00 |
129 | Bolste | 6 | 0.00 |
130 | Live Guide | 6 | 0.00 |
131 | Precurio | 5 | 0.00 |
132 | Powermemo | 5 | 0.00 |
133 | Cugic | 4 | 0.00 |
134 | MOOVIA | 4 | 0.00 |
135 | WaitronBot | 3 | 0.00 |
136 | Chat Outsource | 3 | 0.00 |
137 | PlanDone | 3 | 0.00 |
138 | NABD System | 3 | 0.00 |
139 | viCloning | 3 | 0.00 |
140 | Team on the Run | 2 | 0.00 |
141 | StrikeBase | 2 | 0.00 |
142 | dozeo | 2 | 0.00 |
143 | Simply Confirm | 2 | 0.00 |
144 | Sellsy Teamwork | 2 | 0.00 |