Technographics / Helpdesk Tools / Zoho Desk
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  • Market Share
  • Top Competitors
  • Customers
  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
  • FAQs
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Last updated : Jun 22 2022

Zoho Desk

ZOHO Corporation is the business, network, and IT infrastructure management applications and software maintenance and support services for enterprise IT, networking, and telecom customers worldwide.

  • Helpdesk Tools

Market Share of Zoho Desk

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98% market share.

Technology Domains Market Share Versus page
SherpaDesk 8638 12.68% Zoho Desk vs SherpaDesk
Help Scout 8548 12.54% Zoho Desk vs Help Scout
LiveAgent 7481 10.98% Zoho Desk vs LiveAgent
Gorgias 5324 7.81% Zoho Desk vs Gorgias
osTicket 3125 4.59% Zoho Desk vs osTicket
inContact 2544 3.73% Zoho Desk vs inContact
Kayako 2446 3.59% Zoho Desk vs Kayako
Salesforce Desk.com 2380 3.49% Zoho Desk vs Salesforce Desk.com
Spiceworks Help Desk 1752 2.57% Zoho Desk vs Spiceworks Help Desk
Front 1661 2.44% Zoho Desk vs Front
TeamSupport 1609 2.36% Zoho Desk vs TeamSupport
Directly 1511 2.22% Zoho Desk vs Directly
Oracle Service Cloud (formerly RightNow) 1442 2.12% Zoho Desk vs Oracle Service Cloud (formerly RightNow)
LiveHelpNow 1243 1.82% Zoho Desk vs LiveHelpNow
Chaport Live Chat 1020 1.50% Zoho Desk vs Chaport Live Chat
Helpshift 903 1.33% Zoho Desk vs Helpshift
Hesk 760 1.12% Zoho Desk vs Hesk
HappyFox 753 1.10% Zoho Desk vs HappyFox
Groove 728 1.07% Zoho Desk vs Groove
Web Help Desk 614 0.90% Zoho Desk vs Web Help Desk

Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Helpdesk Tools category are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98% market share.

Zoho Desk vs SherpaDesk
Zoho Desk vs Help Scout
Zoho Desk vs LiveAgent
Zoho Desk vs Gorgias
Zoho Desk vs osTicket
Zoho Desk vs inContact
Zoho Desk vs Kayako
Zoho Desk vs Salesforce Desk.com
Technology Stack Analysis

Compare Tech Stack of Zoho Desk and Its Competitors

Get the list of top 5 common technologies used by Zoho Desk and its competitors.

Customers of Zoho Desk

Around the world in 2022, over 2585 companies have started using Zoho Desk as Helpdesk Tools tool.

Customers Employee Range City Region Country Social Links
University Of Hawaii 10,000+ Honolulu Hawaii United States
Corporación Zona Franca Santiago 10,000+ Santiago De Los Caballeros Santiago Dominican Republic
SCOUTASSOCIATIONOFAUSTRALIAQUEENSLANDBRANCH 10,000+ Wooloowin Queensland Australia
Ethiopian Airlines 10,000+ Addis Ababa Addis Ababa Ethiopia
University Of Puerto Rico 10,000+ Orlando Florida United States
State Of Montana 10,000+ Helena Montana United States
FerVilela Digital Consulting 10,000+ Lima Lima Peru
Coach USA 5,000 - 9,999 Paramus New Jersey United States
St. Peter's College - India 5,000 - 9,999 Agra Uttar Pradesh India
Zoho Remotely 5,000 - 9,999 Chennai Tamil Nadu India

Find which Zoho Desk customers are ready to buy from you by using Slintel's buying intent score.

Zoho Desk Customers by Industry

The three top industries that use Zoho Desk for Helpdesk Tools are Crm (76)Digital Marketing (72)Software (72).

Zoho Desk Customers by Employee Count

The majority of Zoho Desk’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (1622 companies)20 - 49 employees (1311 companies)10 - 19 employees (482 companies).

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for helpdesk-tools are the United States with 2161(51.15%)India with 316(7.48%)Canada with 241(5.70%) customers respectively.

Employees of Zoho Desk

Download Slintel’s Chrome Extension to get verified contact data of Zoho Desk employees.

Also see other Products/Services by Zoho Desk in:

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the helpdesk-tools category are SherpaDeskHelp ScoutLiveAgent. You can view a full list of Zoho Desk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet.You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs SherpaDesk Zoho Desk vs Help Scout Zoho Desk vs LiveAgent .

What is Zoho Desk customer distribution based on company size?

The majority of Zoho Desk’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (1622 companies)20 - 49 employees (1311 companies)10 - 19 employees (482 companies). You can view a distribution chart of Zoho Desk customers by company size here.

What is Zoho Desk market share in the helpdesk-tools?

Zoho Desk has market share of 6.20% in helpdesk-tools market. Zoho Desk competes with 127 competitor tools in helpdesk-tools category. The top alternatives for Zoho Desk helpdesk-tools tool are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98%market share.

What are the top industries that use Zoho Desk?

Top industries that use Zoho Desk for helpdesk-tools are Crm (76)Digital Marketing (72)Software (72).

What are the top countries that use Zoho Desk?

Around the world in 2022, over 2585 companies have started using Zoho Desk as helpdesk-tools tool. Companies using Zoho Desk for helpdesk-tools are majorly from United States with 2161 customers. 51.15% of Zoho Desk customers are from the United States. Other top countries using Zoho Desk are India Canada with 316(7.48%) 241(5.70%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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