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Technographics / Help Desk And Ticketing / Web Help Desk
  • Technology Profile
  • Market Share
  • Top Competitors
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  • Customers by Size
  • Customers by Geo
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Last updated : Jun 08 2022

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

  • Help Desk And Ticketing

Market Share of Web Help Desk

  • Current Customer The number of companies that currently use Web Help Desk
  • 614
  • Market Share TIndicates the percentage of market accounted for by this technology in the Help Desk And Ticketing category.
  • 0.90%
  • Websites Added The number of companies that have started using Web Help Desk in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Web Help Desk in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Web Help Desk

The top three of Web Help Desk’s competitors in the Help Desk And Ticketing category are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98% market share.

Technology Domains Market Share Versus page
SherpaDesk 8638 12.68% Web Help Desk vs SherpaDesk
Help Scout 8548 12.54% Web Help Desk vs Help Scout
LiveAgent 7481 10.98% Web Help Desk vs LiveAgent
Gorgias 5324 7.81% Web Help Desk vs Gorgias
Zoho Desk 4225 6.20% Web Help Desk vs Zoho Desk
osTicket 3125 4.59% Web Help Desk vs osTicket
inContact 2544 3.73% Web Help Desk vs inContact
Kayako 2446 3.59% Web Help Desk vs Kayako
Salesforce Desk.com 2380 3.49% Web Help Desk vs Salesforce Desk.com
Spiceworks Help Desk 1752 2.57% Web Help Desk vs Spiceworks Help Desk
Front 1661 2.44% Web Help Desk vs Front
TeamSupport 1609 2.36% Web Help Desk vs TeamSupport
Directly 1511 2.22% Web Help Desk vs Directly
Oracle Service Cloud (formerly RightNow) 1442 2.12% Web Help Desk vs Oracle Service Cloud (formerly RightNow)
LiveHelpNow 1243 1.82% Web Help Desk vs LiveHelpNow
Chaport Live Chat 1020 1.50% Web Help Desk vs Chaport Live Chat
Helpshift 903 1.33% Web Help Desk vs Helpshift
Hesk 760 1.12% Web Help Desk vs Hesk
HappyFox 753 1.10% Web Help Desk vs HappyFox
Groove 728 1.07% Web Help Desk vs Groove

Popular Comparisons

Top Competitors and Alternatives of Web Help Desk

The top three of Web Help Desk’s competitors in the Help Desk And Ticketing category are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98% market share.

Web Help Desk vs SherpaDesk
Web Help Desk vs Help Scout
Web Help Desk vs LiveAgent
Web Help Desk vs Gorgias
Web Help Desk vs Zoho Desk
Web Help Desk vs osTicket
Web Help Desk vs inContact
Web Help Desk vs Kayako
Technology Stack Analysis

Compare Tech Stack of Web Help Desk and Its Competitors

Get the list of top 5 common technologies used by Web Help Desk and its competitors.

Customers of Web Help Desk

Around the world in 2022, over 597 companies have started using Web Help Desk as Help Desk And Ticketing tool.

Customers Employee Range City Region Country Social Links
Vivint Smart Home 10,000+ Provo Utah United States
Lincoln Financial Group 10,000+ Radnor Pennsylvania United States
AmerisourceBergen 10,000+ Chesterbrook Pennsylvania United States
TUI Travel 10,000+ Crawley England United Kingdom
University Of Southern California 10,000+ Los Angeles California United States
BT 10,000+ London England United Kingdom
RGIS 10,000+ Auburn Hills Michigan United States
University Of Central Florida 10,000+ Orlando Florida United States
Telenor 10,000+ Lysaker Akershus Norway
TGI Fridays 10,000+ Carrollton Texas United States

Find which Web Help Desk customers are ready to buy from you by using Slintel's buying intent score.

Web Help Desk Customers by Industry

The three top industries that use Web Help Desk for Help Desk And Ticketing are Education (29)Engineering (13)Higher Education (12).

Web Help Desk Customers by Employee Count

The majority of Web Help Desk’s customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (139 companies)100 - 249 employees (117 companies)500 - 999 employees (81 companies).

Web Help Desk Customers by Geography

The top three geographies of Web Help Desk for helpdesk-tools are the United States with 460(74.92%)United Kingdom with 32(5.21%)Canada with 26(4.23%) customers respectively.

Employees of Web Help Desk

Download Slintel’s Chrome Extension to get verified contact data of Web Help Desk employees.

Also see other Products/Services by Web Help Desk in:

  • Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Web Help Desk competitors?

Web Help Desk’s Top competitors in the helpdesk-tools category are SherpaDeskHelp ScoutLiveAgent. You can view a full list of Web Help Desk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Web Help Desk and 40,000 other technologies on the internet.You can also compare Web Help Desk and its feature with top competitors here : Web Help Desk vs SherpaDesk Web Help Desk vs Help Scout Web Help Desk vs LiveAgent .

What is Web Help Desk customer distribution based on company size?

The majority of Web Help Desk’s customers for the helpdesk-tools category fall in the company size of 1,000 - 4,999 employees (139 companies)100 - 249 employees (117 companies)500 - 999 employees (81 companies). You can view a distribution chart of Web Help Desk customers by company size here.

What is Web Help Desk market share in the helpdesk-tools?

Web Help Desk has market share of 0.90% in helpdesk-tools market. Web Help Desk competes with 127 competitor tools in helpdesk-tools category. The top alternatives for Web Help Desk helpdesk-tools tool are SherpaDesk with 12.68%Help Scout with 12.54%LiveAgent with 10.98%market share.

What are the top industries that use Web Help Desk?

Top industries that use Web Help Desk for helpdesk-tools are Education (29)Engineering (13)Higher Education (12).

What are the top countries that use Web Help Desk?

Around the world in 2022, over 597 companies have started using Web Help Desk as helpdesk-tools tool. Companies using Web Help Desk for helpdesk-tools are majorly from United States with 460 customers. 74.92% of Web Help Desk customers are from the United States. Other top countries using Web Help Desk are United Kingdom Canada with 32(5.21%) 26(4.23%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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