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Technologies / osTicket Vs Web Help Desk
Last update : Aug 03 2022

osTicket Vs Web Help Desk : In-Depth Comparison

Not sure if osTicket, or Web Help Desk is the better choice for your needs? No problem! Slintel comparison helps you make the best decision. Take a look at categories where osTicket and Web Help Desk compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between osTicket vs Web Help Desk customers by industry, by geography and by buying patterns.

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osTicket

osTicket competes with other products in the Helpdesk Tools categories. It has a market share in the Helpdesk Tools category, and osTicket has 3099 customers in 110 countries.

Web Help Desk

Web Help Desk competes with other products in the Project Collaboration, Help Desk And Ticketing, categories. It has a market share in the Helpdesk Tools category, and Web Help Desk has 603 customers in 42 countries.

Categories where osTicket and Web Help Desk compete

  • Help Desk And Ticketing
  • Helpdesk Tools

Choose Technologies to compare

  • osTicket
  • Web Help Desk
Divider Divider

    Comparing the customer bases of osTicket and Web Help Desk

    Comparing the customer bases of osTicket and Web Help Desk we can see that osTicket has 3099 customers, while Web Help Desk has 603 customers. In the Helpdesk Tools category, with 3099 customers osTicket stands at 6th place by ranking, while Web Help Desk with 603 customers, is at the 20th place.

    osTicket
    6 th
    3099 Customer
    Web Help Desk
    20 th
    603 Customer

    Comparing the market share of osTicket and Web Help Desk

    osTicket has a 4.53% market share in the Helpdesk Tools category, while Web Help Desk has a 0.88% market share in the same space.

    4.53%

    osTicket

    0.88%

    Web Help Desk

    Customer Technology Stack Analysis

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    Compare osTicket vs Web Help Desk customers by geography

    Comparing osTicket and Web Help Desk customers based on their geographic location, we can see that osTicket has more customers in United States , Italy and United Kingdom , while Web Help Desk has more customers in United States , United Kingdom and Canada .

    osTicket
    Web Help Desk

    Customer Movements for this month

    Gain actionable insights about the buying patterns of osTicket vs Web Help Desk’s target audience.

    osTicket
    New
    4 Customer
    Lost
    0 Customer
    Web Help Desk

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which osTicket and Web Help Desk compete against each other?

    osTicket and Web Help Desk compete against each other in the Help Desk And Ticketing, Helpdesk Tools .

    How does the market share of osTicket and Web Help Desk compare in the Helpdesk Tools market?

    In the Helpdesk Tools market, osTicket has a 4.53% market share in comparison to Web Help Desk’s 0.88%. Since it has a better market share coverage, osTicket holds the 6th spot in Slintel’s Market Share Ranking Index for the Helpdesk Tools category, while Web Help Desk holds the 20th spot.

    How many customers are acquired by osTicket and Web Help Desk in the Helpdesk Tools segment?

    osTicket has 3099 customers and Web Help Desk has 603 customers in the Helpdesk Tools segment. osTicket has 2496 more customers than Web Help Desk in this category.

    What are the countries in which osTicket and Web Help Desk has more customers?

    osTicket has more customers in United States , Italy and United Kingdom .
    Web Help Desk has more customers in United States , United Kingdom and Canada .

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