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Technographics / Helpdesk Tools / Helpshift
  • Technology Profile
  • Market Share
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  • Customers by Size
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Last updated : Aug 03 2022

Helpshift

Helpshift, Inc. is an develops mobile customer services software. It offers Helpshift, a support platform for mobile and web that helps businesses to proactively support and engage customers.

  • Helpdesk Tools

Market Share of Helpshift

  • Current Customer The number of companies that currently use Helpshift
  • 923
  • Market Share TIndicates the percentage of market accounted for by this technology in the Helpdesk Tools category.
  • 1.35%
  • Websites Added The number of companies that have started using Helpshift in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Helpshift in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Helpdesk Tools category are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

Technology Domains Market Share Versus page
SherpaDesk 8760 12.80% Helpshift vs SherpaDesk
Help Scout 8638 12.63% Helpshift vs Help Scout
LiveAgent 7497 10.96% Helpshift vs LiveAgent
Gorgias 5667 8.28% Helpshift vs Gorgias
Zoho Desk 4295 6.28% Helpshift vs Zoho Desk
osTicket 3099 4.53% Helpshift vs osTicket
TeamSupport 2847 4.16% Helpshift vs TeamSupport
inContact 2746 4.01% Helpshift vs inContact
Kayako 2411 3.52% Helpshift vs Kayako
Front 1744 2.55% Helpshift vs Front
Spiceworks Help Desk 1740 2.54% Helpshift vs Spiceworks Help Desk
Directly 1512 2.21% Helpshift vs Directly
Oracle Service Cloud (formerly RightNow) 1431 2.09% Helpshift vs Oracle Service Cloud (formerly RightNow)
LiveHelpNow 1240 1.81% Helpshift vs LiveHelpNow
Chaport Live Chat 1035 1.51% Helpshift vs Chaport Live Chat
HappyFox 777 1.14% Helpshift vs HappyFox
Hesk 766 1.12% Helpshift vs Hesk
Groove 750 1.10% Helpshift vs Groove
Web Help Desk 603 0.88% Helpshift vs Web Help Desk
Rhino Support HelpDesk 494 0.72% Helpshift vs Rhino Support HelpDesk

    Popular Comparisons

    Top Competitors and Alternatives of Helpshift

    The top three of Helpshift’s competitors in the Helpdesk Tools category are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

    Helpshift vs SherpaDesk
    Helpshift vs Help Scout
    Helpshift vs LiveAgent
    Helpshift vs Gorgias
    Helpshift vs Zoho Desk
    Helpshift vs osTicket
    Helpshift vs TeamSupport
    Helpshift vs inContact
    Technology Stack Analysis

    Compare Tech Stack of Helpshift and Its Competitors

    Get the list of top 5 common technologies used by Helpshift and its competitors.

    Customers of Helpshift

    Around the world in 2022, over 709 companies have started using Helpshift as Helpdesk Tools tool.

    Customers Employee Range City Region Country Social Links
    Tencent 10,000+ Shenzhen Guangdong People's Republic Of China
    Spring Studio 10,000+ San Francisco California United States
    Honeywell 10,000+ Morristown New Jersey United States
    VCA 10,000+ Los Angeles California United States
    Western Union 10,000+ Englewood Colorado United States
    City Of San Antonio 10,000+ San Antonio Texas United States
    Target 10,000+ Minneapolis Minnesota United States
    Microsoft 10,000+ Redmond Washington United States
    Cisco Systems 10,000+ San Jose California United States
    Teleperformance 10,000+ Salt Lake City Utah United States

    Find which Helpshift customers are ready to buy from you by using Slintel's buying intent score.

    Helpshift Customers by Industry

    The three top industries that use Helpshift for Helpdesk Tools are Mobile Games (63), Game Development (29), Mobile (29).

    Helpshift Customers by Employee Count

    The majority of Helpshift’s customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (265 companies), 0 - 9 employees (203 companies), 100 - 249 employees (137 companies).

    Helpshift Customers by Geography

    The top three geographies of Helpshift for helpdesk-tools are the United States with 408(44.20%), United Kingdom with 60(6.50%), India with 48(5.20%) customers respectively.

    Employees of Helpshift

    Download Slintel’s Chrome Extension to get verified contact data of Helpshift employees.

    Also see other Products/Services by Helpshift in:

    • Instant Messaging And Chat
    • Helpdesk Tools
    • Contact Center

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Helpshift competitors?

    Helpshift’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Helpshift competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet.You can also compare Helpshift and its feature with top competitors here : Helpshift vs SherpaDesk Helpshift vs Help Scout Helpshift vs LiveAgent .

    What is Helpshift customer distribution based on company size?

    The majority of Helpshift’s customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (265 companies), 0 - 9 employees (203 companies), 100 - 249 employees (137 companies). You can view a distribution chart of Helpshift customers by company size here.

    What is Helpshift market share in the helpdesk-tools?

    Helpshift has market share of 1.35% in helpdesk-tools market. Helpshift competes with 126 competitor tools in helpdesk-tools category. The top alternatives for Helpshift helpdesk-tools tool are SherpaDesk with 12.80%, Help Scout with 12.63%, LiveAgent with 10.96% market share.

    What are the top industries that use Helpshift?

    Top industries that use Helpshift for helpdesk-tools are Mobile Games (63), Game Development (29), Mobile (29).

    What are the top countries that use Helpshift?

    Around the world in 2022, over 709 companies have started using Helpshift as helpdesk-tools tool. Companies using Helpshift for helpdesk-tools are majorly from United States with 408 customers. 44.20% of Helpshift customers are from the United States. Other top countries using Helpshift are United Kingdom and India with 60(6.50%) and 48(5.20%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
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